{"id":839904,"date":"2025-04-22T08:10:51","date_gmt":"2025-04-22T12:10:51","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/dynatrace-announces-chief-customer-officer-transition\/"},"modified":"2025-04-22T08:10:51","modified_gmt":"2025-04-22T12:10:51","slug":"dynatrace-announces-chief-customer-officer-transition","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/dynatrace-announces-chief-customer-officer-transition\/","title":{"rendered":"Dynatrace Announces Chief Customer Officer Transition"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>Dynatrace Announces Chief Customer Officer Transition<\/b><\/p>\n<p class=\"bwalignc\"><i>Steve McMahon named next Chief Customer Officer, transitioning from Matthias Dollentz-Scharer<\/i><\/p>\n<p>WALTHAM, Mass.&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.dynatrace.com%2F&amp;esheet=54240873&amp;newsitemid=20250422245615&amp;lan=en-US&amp;anchor=Dynatrace&amp;index=1&amp;md5=52e1e73d65314efa5f2fd803ba7b46c1\">Dynatrace<\/a> (NYSE: DT), the leading AI-powered observability platform, today announced that Steve McMahon will join Dynatrace as its new Chief Customer Officer effective May 12, 2025. Matthias Dollentz-Scharer plans to retire from the role after over 10 years with the company and will stay on in an advisory capacity through September 30, 2025.\n<\/p>\n<p>\n\u201cDynatrace is redefining observability for the world\u2019s largest and most innovative organizations, and Steve\u2019s appointment as Chief Customer Officer of Dynatrace will help us continue our deep commitment to delivering significant customer value, adoption, and success,\u201d said Rick McConnell, Chief Executive Officer of Dynatrace. \u201cHe brings more than 25 years of expertise in developing programs to drive exceptional customer experience and productivity.\u201d\n<\/p>\n<p>\nMcMahon is currently Chief Customer Success Officer at Zscaler, where he leads a team of technical support and professional services experts, account managers, architects, and engineers focused on customer adoption, deployment, and utilization of the full portfolio. Prior to Zscaler, McMahon ran Customer Success, Operations and served as Chief Information Officer at CrowdStrike. He also held various leadership positions at Splunk, including Chief Information Officer. Before joining Splunk, McMahon spent nearly 15 years at Cisco primarily leading customer-focused teams. He also served in the United States Navy and received a Bachelor of Arts in Economics from Yale University.\n<\/p>\n<p>\n\u201cI\u2019m excited to join Dynatrace, a company that drives exceptional customer value through its industry-leading observability platform,\u201d said McMahon. \u201cToday\u2019s digital businesses are flooded with data and growing complexity. Dynatrace delivers the insights and visibility required to optimize and scale so customers can realize the greatest possible ROI from their technology investments. Building upon the strong customer success foundation that is already in place, I am excited to play a key role in driving Dynatrace\u2019s long-term growth ambitions.\u201d\n<\/p>\n<p>\n\u201cOn behalf of the Dynatrace team, I want to express our deepest gratitude to Matthias for his countless and long-lasting contributions to our success over the last decade,\u201d continued McConnell. \u201cHis thoughtful leadership and dedication have been instrumental in building a world-class customer success organization, positioning Dynatrace well for the future.\u201d\n<\/p>\n<p><b>About Dynatrace<\/b><\/p>\n<p>\nDynatrace is advancing observability for today\u2019s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables organizations to analyze, automate, and innovate faster to drive their business forward. To learn more about how Dynatrace can help your business, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.dynatrace.com&amp;esheet=54240873&amp;newsitemid=20250422245615&amp;lan=en-US&amp;anchor=www.dynatrace.com&amp;index=2&amp;md5=9a1f46436fac7878024a577431dc00dc\">www.dynatrace.com<\/a>, visit our blog and follow us on LinkedIn and X @dynatrace.\n<\/p>\n<p><b>Cautionary Language Concerning Forward-Looking Statements<\/b><\/p>\n<p>\nThis press release includes certain \u201cforward-looking statements\u201d within the meaning of the Private Securities Litigation Reform Act of 1995, including statements regarding the executive transition and expected benefits to Dynatrace from Steve McMahon\u2019s appointment and his related experience. These forward-looking statements include all statements that are not historical facts and statements identified by words such as \u201cwill,\u201d \u201cexpects,\u201d \u201canticipates,\u201d \u201cintends,\u201d \u201cplans,\u201d \u201cbelieves,\u201d \u201cseeks,\u201d \u201cestimates,\u201d and words of similar meaning. These forward-looking statements reflect our current views about our plans, intentions, expectations, strategies, and prospects, which are based on the information currently available to us and on assumptions we have made. Although we believe that our plans, intentions, expectations, strategies, and prospects as reflected in or suggested by those forward-looking statements are reasonable, we can give no assurance that the plans, intentions, expectations, or strategies will be attained or achieved. Actual results may differ materially from those described in the forward-looking statements and will be affected by a variety of risks and factors that are beyond our control, including the risks set forth under the caption \u201cRisk Factors\u201d in our Annual Report on Form 10-K, subsequent Quarterly Reports on Form 10-Q, and our other SEC filings. We assume no obligation to update any forward-looking statements contained in this document as a result of new information, future events, or otherwise.\n<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20250422245615r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20250422245615\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20250422245615\/en\/<\/a><\/span><\/p>\n<p>\nInvestors:<br \/>\n<br \/>Noelle Faris<br \/>\n<br \/>VP, Investor Relations<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:Noelle.Faris@dynatrace.com\">Noelle.Faris@dynatrace.com<\/a><\/p>\n<p>\nMedia Relations:<br \/>\n<br \/>Dynatrace PR Team<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:pr-team@dynatrace.com\">pr-team@dynatrace.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> United States North America Massachusetts<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Data Management Security Technology Other Technology Software Networks Artificial Intelligence<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20250422245615\/en\/1653361\/3\/Logo.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Dynatrace Announces Chief Customer Officer Transition Steve McMahon named next Chief Customer Officer, transitioning from Matthias Dollentz-Scharer WALTHAM, Mass.&#8211;(BUSINESS WIRE)&#8211;Dynatrace (NYSE: DT), the leading AI-powered observability platform, today announced that Steve McMahon will join Dynatrace as its new Chief Customer Officer effective May 12, 2025. Matthias Dollentz-Scharer plans to retire from the role after over 10 years with the company and will stay on in an advisory capacity through September 30, 2025. \u201cDynatrace is redefining observability for the world\u2019s largest and most innovative organizations, and Steve\u2019s appointment as Chief Customer Officer of Dynatrace will help us continue our deep commitment to delivering significant customer value, adoption, and success,\u201d said Rick McConnell, Chief Executive Officer of Dynatrace. \u201cHe brings more than &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/dynatrace-announces-chief-customer-officer-transition\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Dynatrace Announces Chief Customer Officer Transition&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-839904","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Dynatrace Announces Chief Customer Officer Transition - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/dynatrace-announces-chief-customer-officer-transition\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dynatrace Announces Chief Customer Officer Transition - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Dynatrace Announces Chief Customer Officer Transition Steve McMahon named next Chief Customer Officer, transitioning from Matthias Dollentz-Scharer WALTHAM, Mass.&#8211;(BUSINESS WIRE)&#8211;Dynatrace (NYSE: DT), the leading AI-powered observability platform, today announced that Steve McMahon will join Dynatrace as its new Chief Customer Officer effective May 12, 2025. Matthias Dollentz-Scharer plans to retire from the role after over 10 years with the company and will stay on in an advisory capacity through September 30, 2025. \u201cDynatrace is redefining observability for the world\u2019s largest and most innovative organizations, and Steve\u2019s appointment as Chief Customer Officer of Dynatrace will help us continue our deep commitment to delivering significant customer value, adoption, and success,\u201d said Rick McConnell, Chief Executive Officer of Dynatrace. \u201cHe brings more than &hellip; Continue reading &quot;Dynatrace Announces Chief Customer Officer Transition&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/dynatrace-announces-chief-customer-officer-transition\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-22T12:10:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20250422245615r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/dynatrace-announces-chief-customer-officer-transition\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/dynatrace-announces-chief-customer-officer-transition\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Dynatrace Announces Chief Customer Officer Transition\",\"datePublished\":\"2025-04-22T12:10:51+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/dynatrace-announces-chief-customer-officer-transition\\\/\"},\"wordCount\":709,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/dynatrace-announces-chief-customer-officer-transition\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&amp;sty=20250422245615r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/dynatrace-announces-chief-customer-officer-transition\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/dynatrace-announces-chief-customer-officer-transition\\\/\",\"name\":\"Dynatrace Announces Chief Customer Officer Transition - 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