{"id":838186,"date":"2025-04-16T14:33:08","date_gmt":"2025-04-16T18:33:08","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/yk-communications-and-calix-university-grow-a-competitive-workforce-that-wins-on-broadband-experiences\/"},"modified":"2025-04-16T14:33:08","modified_gmt":"2025-04-16T18:33:08","slug":"yk-communications-and-calix-university-grow-a-competitive-workforce-that-wins-on-broadband-experiences","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/yk-communications-and-calix-university-grow-a-competitive-workforce-that-wins-on-broadband-experiences\/","title":{"rendered":"YK Communications and Calix University Grow a Competitive Workforce That Wins on Broadband Experiences"},"content":{"rendered":"

<\/p>\n

YK Communications and Calix University Grow a Competitive Workforce That Wins on Broadband Experiences<\/b><\/p>\n

Leveraging a specialized program from Calix University, YK Communications is rapidly transforming their workforce to succeed as a broadband experience provider\u2014shaping future leaders while equipping teams with competitive sales and go-to-market strategies<\/i><\/p>\n

SAN JOSE, Calif.–(BUSINESS WIRE<\/a>)–
\nToday, Calix, Inc.<\/a> (NYSE: CALX) announced that Texas-based YK Communications<\/a> is partnering with Calix University<\/a> to train and build a competitive workforce on their journey to become a broadband experience provider<\/a> (BXP). Calix University, from the award-winning Calix Success<\/a> team, is transforming broadband workforces by offering specialized training programs that enhance employee expertise and build new skills. Guided by Calix University\u2019s team, YK increased employee course enrollment by 6X in 90 days\u2014fostering team autonomy, sales and marketing expertise, leadership development, and community outreach.\n<\/p>\n

\nCalix is committed to developing leadership in the broadband industry. With nearly one-third of the industry\u2019s workforce<\/a> expected to leave or retire within the next decade, Calix University is innovating its programs to help broadband service providers (BSPs) develop future leaders. Calix University is the only comprehensive broadband education platform that helps BSPs become BXPs. It offers a wide range of educational opportunities, including e-learning, virtual instructor-led courses, and in-person classes. Topics span broadband basics, customer experience, workforce transformation, managed services like Calix SmartLife<\/a>\u2122, cybersecurity awareness, and more. To meet diverse business needs, Calix University offers flexible education bundles as well as curricula open to all customers. It also partners with community and technical colleges to inspire the next generation of industry leaders.\n<\/p>\n

\nTheir partnership with Calix University is the latest demonstration of how YK embraces the BXP mindset. Recently, Jackie Fowler, director of sales and customer relations at YK, shared her expertise as a featured leader in Calix University, further reinforcing their position in broadband innovation. For over a decade, YK has worked with Calix, transforming their go-to-market strategy to center around exceptional subscriber experiences. Consistently outperforming the telecommunications industry\u2019s average<\/a> Net Promoter Score\u2120 (NPS\u00ae) in the 30s, YK now boasts an impressive score of 92<\/a>\u2014driven by early adoption of value-based offers like the \u201cFamily Guardian\u201d plan. This offer includes managed services like ExperienceIQ<\/b><\/a>\u00ae advanced network controls, ProtectIQ<\/b><\/a>\u00ae cybersecurity, Bark<\/a> social media monitoring, and Arlo Secure<\/a> connected property cameras.\n<\/p>\n

\n\u201cWith ongoing commoditization in our industry and an aging workforce, every broadband business is at a crossroads,\u201d said Russell Kacer, president at YK Communications. \u201cFor any general manager, the key differentiator is your team and experiences. To quickly adapt, we teamed up with Calix to transform our workforce. Working side-by-side with the Calix team to develop a specialized playbook, our employees love how Calix University streamlines learning\u2014earning an outstanding 4.92 out of 5 satisfaction score. To keep us ahead of the curve, we continue to invest in our future with Calix innovation, ensuring our South Texas communities receive even greater value that transcends speed and price.\u201d\n<\/p>\n

\n\u201cAt Calix, we see customer experience as an ongoing journey\u2014not a destination,\u201d said John Durocher, chief customer officer at Calix. \u201cRussell is a great example of someone who embraces that mindset. As YK Communications continues to transform their business and focus on experiences rather than price or speed, they know their teams will need to develop new skills and strategies to succeed. We have been thrilled with the results of their collaboration with Calix University. We will continue to innovate Success programs and help our customers develop the next generation of leaders for the broadband industry.\u201d\n<\/p>\n

\nExplore Calix University<\/a>, a learning platform dedicated to advancing the future broadband workforce.\n<\/p>\n

About Calix<\/b><\/p>\n

Calix, Inc<\/a>. (NYSE: CALX)\u2014Calix is a platform, cloud, and managed services company. Broadband service providers leverage Calix\u2019s broadband platform, cloud, and managed services to simplify their operations, subscriber engagement, and services; innovate for their consumer, business, and municipal subscribers; and grow their value for members, investors, and the communities they serve.\n<\/p>\n

\nOur end-to-end platform and managed services democratize the use of data\u2014enabling our customers of any size to operate efficiently, acquire subscribers, and deliver exceptional experiences. Calix is dedicated to driving continuous improvement in partnership with our growing ecosystem to support the transformation of our customers and their communities.\n<\/p>\n

\nThis press release contains forward-looking statements that are based upon management\u2019s current expectations and are inherently uncertain. Forward-looking statements are based upon information available to us as of the date of this release, and we assume no obligation to revise or update any such forward-looking statement to reflect any event or circumstance after the date of this release, except as required by law. Actual results and the timing of events could differ materially from current expectations based on risks and uncertainties affecting Calix\u2019s business. The reader is cautioned not to rely on the forward-looking statements contained in this press release. Additional information on potential factors that could affect Calix\u2019s results and other risks and uncertainties are detailed in its quarterly reports on Form 10-Q and Annual Report on Form 10-K filed with the SEC and available at www.sec.gov<\/a>.\n<\/p>\n

\nCalix and the Calix logo are trademarks or registered trademarks of Calix and\/or its affiliates in the U.S. and other countries. A listing of Calix\u2019s trademarks can be found at https:\/\/www.calix.com\/legal\/trademarks.html<\/a>. Third-party trademarks mentioned are the property of their respective owners.\n<\/p>\n

Net Promoter\u00ae, NPS\u00ae, NPS Prism\u00ae, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score\u2120 and Net Promoter System\u2120 are service marks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.<\/i><\/p>\n

\"\"<\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20250416543385\/en\/<\/a><\/span><\/p>\n

Press Inquiries:
\n<\/b>
Zach Burger
\n
669-369-1991
\n
zach.burger@calix.com<\/a><\/p>\n

Investor Inquiries:
\n<\/b>
Nancy Fazioli
\n
investorrelations@calix.com<\/a><\/p>\n

KEYWORDS:<\/b> United States North America California Texas<\/p>\n

INDUSTRY KEYWORDS:<\/b> Telecommunications Networks Internet Other Education Technology Education Mobile\/Wireless Training<\/p>\n

MEDIA:<\/b><\/p>\n\n\n\n\n
Logo<\/b><\/font><\/td>\n<\/tr>\n
\"Logo\"<\/td>\n<\/tr>\n
<\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

YK Communications and Calix University Grow a Competitive Workforce That Wins on Broadband Experiences Leveraging a specialized program from Calix University, YK Communications is rapidly transforming their workforce to succeed as a broadband experience provider\u2014shaping future leaders while equipping teams with competitive sales and go-to-market strategies SAN JOSE, Calif.–(BUSINESS WIRE)– Today, Calix, Inc. (NYSE: CALX) announced that Texas-based YK Communications is partnering with Calix University to train and build a competitive workforce on their journey to become a broadband experience provider (BXP). Calix University, from the award-winning Calix Success team, is transforming broadband workforces by offering specialized training programs that enhance employee expertise and build new skills. Guided by Calix University\u2019s team, YK increased employee course enrollment by 6X in … <\/p>\n

Continue reading “YK Communications and Calix University Grow a Competitive Workforce That Wins on Broadband Experiences”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-838186","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nYK Communications and Calix University Grow a Competitive Workforce That Wins on Broadband Experiences - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/yk-communications-and-calix-university-grow-a-competitive-workforce-that-wins-on-broadband-experiences\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"YK Communications and Calix University Grow a Competitive Workforce That Wins on Broadband Experiences - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"YK Communications and Calix University Grow a Competitive Workforce That Wins on Broadband Experiences Leveraging a specialized program from Calix University, YK Communications is rapidly transforming their workforce to succeed as a broadband experience provider\u2014shaping future leaders while equipping teams with competitive sales and go-to-market strategies SAN JOSE, Calif.–(BUSINESS WIRE)– Today, Calix, Inc. (NYSE: CALX) announced that Texas-based YK Communications is partnering with Calix University to train and build a competitive workforce on their journey to become a broadband experience provider (BXP). Calix University, from the award-winning Calix Success team, is transforming broadband workforces by offering specialized training programs that enhance employee expertise and build new skills. 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