{"id":837503,"date":"2025-04-15T09:26:30","date_gmt":"2025-04-15T13:26:30","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/soundhound-ai-named-a-market-leader-for-aiops-by-isg-research\/"},"modified":"2025-04-15T09:26:30","modified_gmt":"2025-04-15T13:26:30","slug":"soundhound-ai-named-a-market-leader-for-aiops-by-isg-research","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/soundhound-ai-named-a-market-leader-for-aiops-by-isg-research\/","title":{"rendered":"SoundHound AI Named a Market Leader for AIOps by ISG Research"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>SoundHound AI Named a Market Leader for AIOps by ISG Research<\/b><\/p>\n<p class=\"bwalignc\"><i>Company Outperforms Industry Heavyweights in Overall Performance and Earns the Highest Score for AIOps Capability<\/i><\/p>\n<p>SANTA CLARA, Calif.&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<br \/>\nSoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence, today announced that its groundbreaking generative AI-enabled AIOps platform, Autonomics, has been named a market leader in the 2025 ISG Buyers Guide for AIOps.\n<\/p>\n<p id=\"news-body-cta\">This press release features multimedia. View the full release here: <a href=\"https:\/\/www.businesswire.com\/news\/home\/20250415027381\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20250415027381\/en\/<\/a><\/p>\n<div id=\"bwbodyimg\" style=\"width: 480px;float:left;padding-left:0px;padding-right:20px;padding-top:0px;padding-bottom:0px\"><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20250415027381\/en\/2438766\/4\/ISG_Research.jpg\" alt=\"SoundHound AI announced that its groundbreaking generative AI-enabled AIOps platform, Autonomics, has been named a market leader in the 2025 ISG Buyers Guide for AIOps.\" \/><\/p>\n<p style=\"font-size:85%\">SoundHound AI announced that its groundbreaking generative AI-enabled AIOps platform, Autonomics, has been named a market leader in the 2025 ISG Buyers Guide for AIOps.<\/p>\n<\/div>\n<p>\nAmong 19 software providers evaluated, SoundHound\u2019s AI Autonomics platform was rated highest in AIOps Capability, and placed in the top-tier \u201cExemplary\u201d category alongside BMC, Datadog, Dynatrace, IBM, PagerDuty, and Splunk. The \u201cExemplary\u201d designation represents those that performed the best in meeting the overall Product Experience and Customer Experience requirements.\n<\/p>\n<p>\n\u201cThe reliability offered by SoundHound AI is evident in its capabilities to support critical business functions without interruption,\u201d said<b> Jeff Orr, Research Director, IT &amp; Technologies, ISG Software Research.<\/b> \u201cBy prioritizing high availability, they empower enterprises to seamlessly integrate AIOps into their operations, fostering resilience in an ever-evolving environment.\u201d\n<\/p>\n<p>\nSoundHound\u2019s Autonomics platform generates, manages, and stores knowledge across entities, drives machine-led automation across IT systems with limited human intervention, and allows IT teams to maximize their existing stack. This end-to-end enterprise automation platform drives seamless, fully integrated autonomous digital labor to manage enterprise systems &#8211; enabling staff to focus on value.\n<\/p>\n<p>\n\u201cOur enterprise AI platforms are purpose-built to drive real business results. We have the business insight and trusted track record to make AI matter resulting in measurable value across front-to-backend IT and business processes,\u201d said <b>Michael Anderson, EVP, AI for Enterprise at SoundHound AI<\/b>. \u201cWith our generative AI-enabled Autonomics platform, companies can build and deploy IT automations that accelerate mean time to resolution, reduce human error, and continuously improve IT operations.\u201d\n<\/p>\n<p>\nSoundHound has over 20 years of experience deploying AI and automation, managing billions of interactions and queries with sophisticated, end-to-end capabilities that deliver exceptional customer value.\n<\/p>\n<p>\nLearn more and request a demo about SoundHound\u2019s AI Autonomics platform <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Famelia.ai%2Faiops%2F&amp;esheet=54238127&amp;newsitemid=20250415027381&amp;lan=en-US&amp;anchor=here&amp;index=1&amp;md5=7bb662ebbc282ab89d0b3b3556d73f51\">here<\/a>.\n<\/p>\n<p><b>About ISG Software Research<\/b><\/p>\n<p>\nISG Software Research provides authoritative coverage and analysis of the business and IT software industry. It distributes research and insights daily through its user community, and provides a portfolio of consulting, advisory, research and education services for enterprises, software and service providers, and investment firms. Its ISG Buyers Guides help enterprises evaluate and select software providers through tailored assessments powered by ISG\u2019s proprietary methodology. Visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fresearch.isg-one.com&amp;esheet=54238127&amp;newsitemid=20250415027381&amp;lan=en-US&amp;anchor=research.isg-one.com&amp;index=2&amp;md5=92c2f1f8672c14d2308ba64633f970ee\">research.isg-one.com<\/a> for more information and to sign up for free community membership.\n<\/p>\n<p><b>About SoundHound AI<\/b><\/p>\n<p>\nSoundHound (Nasdaq: SOUN), a global leader in conversational intelligence, offers voice and conversational AI solutions that let businesses offer incredible experiences to their customers. Built on proprietary technology, SoundHound\u2019s voice AI delivers best-in-class speed and accuracy in numerous languages to product creators and service providers across retail, financial services, healthcare, automotive, smart devices, and restaurants via groundbreaking AI-driven products like Smart Answering, Smart Ordering, Dynamic Drive-Thru, and Amelia AI Agents. Along with SoundHound Chat AI, a powerful voice assistant with integrated Generative AI, SoundHound powers millions of products and services, and processes billions of interactions each year for world class businesses.\n<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20250415027381r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20250415027381\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20250415027381\/en\/<\/a><\/span><\/p>\n<p><b>Media Contact<br \/>\n<\/b><br \/>Fiona McEvoy<br \/>\n<br \/>415-610-6590<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:PR@SoundHound.com\">PR@SoundHound.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> United States North America California<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Technology VoIP Audio\/Video Software Artificial Intelligence Internet<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Photo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20250415027381\/en\/2438766\/3\/ISG_Research.jpg\" alt=\"Photo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\">SoundHound AI announced that its groundbreaking generative AI-enabled AIOps platform, Autonomics, has been named a market leader in the 2025 ISG Buyers Guide for AIOps.<\/font><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20250415027381\/en\/2438764\/3\/soundhound_ai_logo_black_%281%29.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>SoundHound AI Named a Market Leader for AIOps by ISG Research Company Outperforms Industry Heavyweights in Overall Performance and Earns the Highest Score for AIOps Capability SANTA CLARA, Calif.&#8211;(BUSINESS WIRE)&#8211; SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence, today announced that its groundbreaking generative AI-enabled AIOps platform, Autonomics, has been named a market leader in the 2025 ISG Buyers Guide for AIOps. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20250415027381\/en\/ SoundHound AI announced that its groundbreaking generative AI-enabled AIOps platform, Autonomics, has been named a market leader in the 2025 ISG Buyers Guide for AIOps. Among 19 software providers evaluated, SoundHound\u2019s AI Autonomics platform was rated highest in AIOps Capability, and placed in &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/soundhound-ai-named-a-market-leader-for-aiops-by-isg-research\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;SoundHound AI Named a Market Leader for AIOps by ISG Research&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-837503","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SoundHound AI Named a Market Leader for AIOps by ISG Research - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/soundhound-ai-named-a-market-leader-for-aiops-by-isg-research\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SoundHound AI Named a Market Leader for AIOps by ISG Research - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"SoundHound AI Named a Market Leader for AIOps by ISG Research Company Outperforms Industry Heavyweights in Overall Performance and Earns the Highest Score for AIOps Capability SANTA CLARA, Calif.&#8211;(BUSINESS WIRE)&#8211; SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence, today announced that its groundbreaking generative AI-enabled AIOps platform, Autonomics, has been named a market leader in the 2025 ISG Buyers Guide for AIOps. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20250415027381\/en\/ SoundHound AI announced that its groundbreaking generative AI-enabled AIOps platform, Autonomics, has been named a market leader in the 2025 ISG Buyers Guide for AIOps. Among 19 software providers evaluated, SoundHound\u2019s AI Autonomics platform was rated highest in AIOps Capability, and placed in &hellip; Continue reading &quot;SoundHound AI Named a Market Leader for AIOps by ISG Research&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/soundhound-ai-named-a-market-leader-for-aiops-by-isg-research\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-15T13:26:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mms.businesswire.com\/media\/20250415027381\/en\/2438766\/4\/ISG_Research.jpg\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/soundhound-ai-named-a-market-leader-for-aiops-by-isg-research\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/soundhound-ai-named-a-market-leader-for-aiops-by-isg-research\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"SoundHound AI Named a Market Leader for AIOps by ISG Research\",\"datePublished\":\"2025-04-15T13:26:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/soundhound-ai-named-a-market-leader-for-aiops-by-isg-research\\\/\"},\"wordCount\":634,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/soundhound-ai-named-a-market-leader-for-aiops-by-isg-research\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mms.businesswire.com\\\/media\\\/20250415027381\\\/en\\\/2438766\\\/4\\\/ISG_Research.jpg\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/soundhound-ai-named-a-market-leader-for-aiops-by-isg-research\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/soundhound-ai-named-a-market-leader-for-aiops-by-isg-research\\\/\",\"name\":\"SoundHound AI Named a Market Leader for AIOps by ISG Research - 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(Nasdaq: SOUN), a global leader in voice artificial intelligence, today announced that its groundbreaking generative AI-enabled AIOps platform, Autonomics, has been named a market leader in the 2025 ISG Buyers Guide for AIOps. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20250415027381\/en\/ SoundHound AI announced that its groundbreaking generative AI-enabled AIOps platform, Autonomics, has been named a market leader in the 2025 ISG Buyers Guide for AIOps. Among 19 software providers evaluated, SoundHound\u2019s AI Autonomics platform was rated highest in AIOps Capability, and placed in &hellip; Continue reading \"SoundHound AI Named a Market Leader for AIOps by ISG Research\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/soundhound-ai-named-a-market-leader-for-aiops-by-isg-research\/","og_site_name":"Market Newsdesk","article_published_time":"2025-04-15T13:26:30+00:00","og_image":[{"url":"https:\/\/mms.businesswire.com\/media\/20250415027381\/en\/2438766\/4\/ISG_Research.jpg","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/soundhound-ai-named-a-market-leader-for-aiops-by-isg-research\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/soundhound-ai-named-a-market-leader-for-aiops-by-isg-research\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"SoundHound AI Named a Market Leader for AIOps by ISG Research","datePublished":"2025-04-15T13:26:30+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/soundhound-ai-named-a-market-leader-for-aiops-by-isg-research\/"},"wordCount":634,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/soundhound-ai-named-a-market-leader-for-aiops-by-isg-research\/#primaryimage"},"thumbnailUrl":"https:\/\/mms.businesswire.com\/media\/20250415027381\/en\/2438766\/4\/ISG_Research.jpg","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/soundhound-ai-named-a-market-leader-for-aiops-by-isg-research\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/soundhound-ai-named-a-market-leader-for-aiops-by-isg-research\/","name":"SoundHound AI Named a Market Leader for AIOps by ISG Research - 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