{"id":835123,"date":"2025-04-08T11:03:01","date_gmt":"2025-04-08T15:03:01","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/virginia-credit-union-drives-measurable-improvements-in-member-experience-with-blends-consumer-banking-platform\/"},"modified":"2025-04-08T11:03:01","modified_gmt":"2025-04-08T15:03:01","slug":"virginia-credit-union-drives-measurable-improvements-in-member-experience-with-blends-consumer-banking-platform","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/virginia-credit-union-drives-measurable-improvements-in-member-experience-with-blends-consumer-banking-platform\/","title":{"rendered":"Virginia Credit Union Drives Measurable Improvements in Member Experience with Blend\u2019s Consumer Banking Platform"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }\n.bwlistdisc { list-style-type: disc }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>Virginia Credit Union Drives Measurable Improvements in Member Experience with Blend\u2019s Consumer Banking Platform<\/b><\/p>\n<p>SAN FRANCISCO&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<br \/>\nBlend, a leading provider of digital banking technology, today announced the successful expansion of its partnership with Virginia Credit Union (VACU), a federally chartered credit union with $7B in assets and over 500,000 members, resulting in substantial improvements in member experience and operational efficiency.\n<\/p>\n<p>\nBuilding on four years of <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fblend.com%2Fblog%2Fmortgage-suite%2Fvacu-mortgage%2F&amp;esheet=54235415&amp;newsitemid=20250408966787&amp;lan=en-US&amp;anchor=mortgage+success&amp;index=1&amp;md5=4fd6b562c1c87a5f906437bc4cb31ea1\">mortgage success<\/a> with Blend, VACU has expanded to deploy Blend\u2019s full Consumer Banking suite, creating a unified digital application system for deposit accounts, credit cards, and consumer loans. This strategic move streamlines the application process and delivers a consistent, intuitive experience for both members and loan teams across all product lines.\n<\/p>\n<p><i>\u201cWith Blend, we saw an opportunity to break free of siloed, individual applications and to create a digital application ecosystem for consumer loans, mortgages, memberships, deposit accounts \u2014 all of it,\u201d shared Frank Macrina, Senior Vice President, Products &amp; Channels at VACU. \u201cWith Blend, we&#8217;ve achieved that, providing our members with a consistent and familiar experience.\u201d<\/i><\/p>\n<p>\nIn addition to seeking a unified solution, VACU wanted a partner committed to continuous innovation\u2014one that could adapt and evolve amidst rapid industry changes. Blend\u2019s flexible platform, powered by pre-built core integrations and an <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fblend.com%2Fintegrations%2F&amp;esheet=54235415&amp;newsitemid=20250408966787&amp;lan=en-US&amp;anchor=extensive+partner+network&amp;index=2&amp;md5=20bdf3c44b159c4f0a19e545d75efc0c\">extensive partner network<\/a>, enabled VACU to customize its approach and stand out from other credit unions and competitors.\n<\/p>\n<p><i>&#8220;Partnering with Blend has allowed us to innovate at the pace the market demands,&#8221; said Frank Macrina, Senior Vice President, Products &amp; Channels. &#8220;Collaborating with a partner that&#8217;s constantly innovating is crucial. Blend came at the right time to present a truly forward-thinking solution. It used the latest and greatest tech, offered strong partnership integrations, and aligned with the backend tools as well.\u201d<\/i><\/p>\n<p><b>Key Partnership Achievements \u2013 Better Member Experiences Across Product Lines<\/b><\/p>\n<p>\nSince adopting the full Blend platform, member experiences have improved across product lines, and the VACU team is seeing results across the board:\n<\/p>\n<ul class=\"bwlistdisc\">\n<li><b>70% <\/b>of member debit cards are funded upon account creation\n<\/li>\n<li><b>90%<\/b> of members said they felt supported throughout the process, compared to 70% pre-implementation\n<\/li>\n<li><b>83%<\/b> of members said the process was easy to complete, compared to 77% pre-implementation\n<\/li>\n<\/ul>\n<p>\nBlend\u2019s solution has also influenced the membership experience across other products like vehicle loans, credit cards, and mortgages by transforming VACU\u2019s deposit account strategy.\n<\/p>\n<p>\nTo read the full case study, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fblend.com%2Fcustomers%2Fvacu&amp;esheet=54235415&amp;newsitemid=20250408966787&amp;lan=en-US&amp;anchor=https%3A%2F%2Fblend.com%2Fcustomers%2Fvacu&amp;index=3&amp;md5=83e72d850475c87c1d8ddbe23b4139b4\">https:\/\/blend.com\/customers\/vacu<\/a>.\n<\/p>\n<p><b>About Blend<\/b><\/p>\n<p>\nBlend Labs Inc., (NYSE: BLND) is a leading origination platform for digital banking solutions. Financial providers\u2014from large banks, fintechs, and credit unions to community and independent mortgage banks\u2014use Blend\u2019s platform to transform banking experiences for their customers. Better banking starts on Blend. To learn more, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fblend.com&amp;esheet=54235415&amp;newsitemid=20250408966787&amp;lan=en-US&amp;anchor=blend.com&amp;index=4&amp;md5=eded9589ff82d4d0ee61e940a2cf89fe\">blend.com<\/a>.\n<\/p>\n<p><b>About Virginia Credit Union<\/b><\/p>\n<p>\nA financial cooperative serving over 310,000 members, Virginia Credit Union offers a variety of affordable banking services, loans, mortgages, and free financial education resources, with a focus on helping people be more confident with their finances. Virginia Credit Union is an equal housing opportunity lender and is federally insured by NCUA. For more information, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.vacu.org&amp;esheet=54235415&amp;newsitemid=20250408966787&amp;lan=en-US&amp;anchor=www.vacu.org&amp;index=5&amp;md5=2eb8d033691e5dcd560f90ce1f814b0c\">www.vacu.org<\/a>.\n<\/p>\n<p><b>Forward-Looking Disclaimer<\/b><\/p>\n<p>\nThis press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These statements generally relate to future events, future performance or expectations and involve substantial risks and uncertainties. Forward-looking statements in this press release may include, but are not limited to, our expectations regarding our product roadmap, future products\/features, the timing of new product\/feature introductions, market size and growth opportunities, macroeconomics and industry conditions, capital expenditures, plans for future operations, competitive position, technological capabilities and strategic relationships, as well as assumptions relating to the foregoing. The forward-looking statements contained in this press release are subject to risks and uncertainties that could cause actual outcomes to differ materially from the outcomes predicted. In some cases, you can identify forward-looking statements by terminology such as \u201cmay,\u201d \u201cwill,\u201d \u201cshould,\u201d \u201cexpect,\u201d \u201cplan,\u201d \u201canticipate,\u201d \u201ccould,\u201d \u201cwould,\u201d \u201cintend,\u201d \u201ctarget,\u201d \u201cproject,\u201d \u201ccontemplate,\u201d \u201cbelieve,\u201d \u201cestimate,\u201d \u201cpredict,\u201d \u201cpotential\u201d or \u201ccontinue\u201d or the negative of these terms or other comparable terminology that concern Blend\u2019s expectations, strategy, plans or intentions. You should not put undue reliance on any forward-looking statements. Forward-looking statements should not be read as a guarantee of future performance or results and will not necessarily be accurate indications of the times at, or by which such performance or results will be achieved, if at all. Further information on these risks and uncertainties are set forth in our filings with the Securities and Exchange Commission. All forward-looking statements in this press release are based on information available to Blend and assumptions and beliefs as of the date hereof. New risks and uncertainties emerge from time to time, and it is not possible for us to predict all risks and uncertainties that could have an impact on the forward-looking statements contained in this press release. Except as required by law, Blend does not undertake any obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future developments, or otherwise.\n<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20250408966787r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20250408966787\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20250408966787\/en\/<\/a><\/span><\/p>\n<p><b>Media Contact<br \/>\n<\/b><br \/>Chlo\u00e9 Demeunynck<br \/>\n<br \/>Corporate Communications<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:press@blend.com\">press@blend.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> United States North America California Virginia<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Banking Fintech Professional Services Finance<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20250408966787\/en\/2433399\/3\/blend_x_vacu_logos.001.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Virginia Credit Union Drives Measurable Improvements in Member Experience with Blend\u2019s Consumer Banking Platform SAN FRANCISCO&#8211;(BUSINESS WIRE)&#8211; Blend, a leading provider of digital banking technology, today announced the successful expansion of its partnership with Virginia Credit Union (VACU), a federally chartered credit union with $7B in assets and over 500,000 members, resulting in substantial improvements in member experience and operational efficiency. Building on four years of mortgage success with Blend, VACU has expanded to deploy Blend\u2019s full Consumer Banking suite, creating a unified digital application system for deposit accounts, credit cards, and consumer loans. This strategic move streamlines the application process and delivers a consistent, intuitive experience for both members and loan teams across all product lines. \u201cWith Blend, we &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/virginia-credit-union-drives-measurable-improvements-in-member-experience-with-blends-consumer-banking-platform\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Virginia Credit Union Drives Measurable Improvements in Member Experience with Blend\u2019s Consumer Banking Platform&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-835123","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Virginia Credit Union Drives Measurable Improvements in Member Experience with Blend\u2019s Consumer Banking Platform - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/virginia-credit-union-drives-measurable-improvements-in-member-experience-with-blends-consumer-banking-platform\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Virginia Credit Union Drives Measurable Improvements in Member Experience with Blend\u2019s Consumer Banking Platform - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Virginia Credit Union Drives Measurable Improvements in Member Experience with Blend\u2019s Consumer Banking Platform SAN FRANCISCO&#8211;(BUSINESS WIRE)&#8211; Blend, a leading provider of digital banking technology, today announced the successful expansion of its partnership with Virginia Credit Union (VACU), a federally chartered credit union with $7B in assets and over 500,000 members, resulting in substantial improvements in member experience and operational efficiency. Building on four years of mortgage success with Blend, VACU has expanded to deploy Blend\u2019s full Consumer Banking suite, creating a unified digital application system for deposit accounts, credit cards, and consumer loans. This strategic move streamlines the application process and delivers a consistent, intuitive experience for both members and loan teams across all product lines. \u201cWith Blend, we &hellip; Continue reading &quot;Virginia Credit Union Drives Measurable Improvements in Member Experience with Blend\u2019s Consumer Banking Platform&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/virginia-credit-union-drives-measurable-improvements-in-member-experience-with-blends-consumer-banking-platform\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-08T15:03:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20250408966787r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/virginia-credit-union-drives-measurable-improvements-in-member-experience-with-blends-consumer-banking-platform\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/virginia-credit-union-drives-measurable-improvements-in-member-experience-with-blends-consumer-banking-platform\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Virginia Credit Union Drives Measurable Improvements in Member Experience with Blend\u2019s Consumer Banking Platform\",\"datePublished\":\"2025-04-08T15:03:01+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/virginia-credit-union-drives-measurable-improvements-in-member-experience-with-blends-consumer-banking-platform\\\/\"},\"wordCount\":901,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/virginia-credit-union-drives-measurable-improvements-in-member-experience-with-blends-consumer-banking-platform\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&amp;sty=20250408966787r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/virginia-credit-union-drives-measurable-improvements-in-member-experience-with-blends-consumer-banking-platform\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/virginia-credit-union-drives-measurable-improvements-in-member-experience-with-blends-consumer-banking-platform\\\/\",\"name\":\"Virginia Credit Union Drives Measurable Improvements in Member Experience with Blend\u2019s Consumer Banking Platform - 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Building on four years of mortgage success with Blend, VACU has expanded to deploy Blend\u2019s full Consumer Banking suite, creating a unified digital application system for deposit accounts, credit cards, and consumer loans. This strategic move streamlines the application process and delivers a consistent, intuitive experience for both members and loan teams across all product lines. \u201cWith Blend, we &hellip; Continue reading \"Virginia Credit Union Drives Measurable Improvements in Member Experience with Blend\u2019s Consumer Banking Platform\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/virginia-credit-union-drives-measurable-improvements-in-member-experience-with-blends-consumer-banking-platform\/","og_site_name":"Market Newsdesk","article_published_time":"2025-04-08T15:03:01+00:00","og_image":[{"url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20250408966787r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/virginia-credit-union-drives-measurable-improvements-in-member-experience-with-blends-consumer-banking-platform\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/virginia-credit-union-drives-measurable-improvements-in-member-experience-with-blends-consumer-banking-platform\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"Virginia Credit Union Drives Measurable Improvements in Member Experience with Blend\u2019s Consumer Banking Platform","datePublished":"2025-04-08T15:03:01+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/virginia-credit-union-drives-measurable-improvements-in-member-experience-with-blends-consumer-banking-platform\/"},"wordCount":901,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/virginia-credit-union-drives-measurable-improvements-in-member-experience-with-blends-consumer-banking-platform\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20250408966787r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/virginia-credit-union-drives-measurable-improvements-in-member-experience-with-blends-consumer-banking-platform\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/virginia-credit-union-drives-measurable-improvements-in-member-experience-with-blends-consumer-banking-platform\/","name":"Virginia Credit Union Drives Measurable Improvements in Member Experience with Blend\u2019s Consumer Banking Platform - 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