{"id":827159,"date":"2025-03-18T16:03:49","date_gmt":"2025-03-18T20:03:49","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/servicenow-and-nvidia-advance-agentic-ai-to-redefine-enterprise-intelligence\/"},"modified":"2025-03-18T16:03:49","modified_gmt":"2025-03-18T20:03:49","slug":"servicenow-and-nvidia-advance-agentic-ai-to-redefine-enterprise-intelligence","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/servicenow-and-nvidia-advance-agentic-ai-to-redefine-enterprise-intelligence\/","title":{"rendered":"ServiceNow and NVIDIA Advance Agentic AI to Redefine Enterprise Intelligence"},"content":{"rendered":"

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ServiceNow and NVIDIA Advance Agentic AI to Redefine Enterprise Intelligence<\/b><\/p>\n

New evaluation tools set strategic benchmarks to optimize AI agent deployment for maximum business impact<\/i><\/p>\n

Integration with new NVIDIA Llama Nemotron models with advanced reasoning capabilities provide powerful foundation for enterprise agentic AI<\/i><\/p>\n

SAN JOSE, Calif.–(BUSINESS WIRE<\/a>)–NVIDIA GTC \u2013 <\/b>ServiceNow<\/a> (NYSE: NOW), the AI platform for business transformation, today announced an expansion of its partnership with NVIDIA to advance agentic AI, building on the companies\u2019 efforts to redefine enterprise intelligence. Together, ServiceNow and NVIDIA are optimizing AI agent deployment for maximum business impact with evaluation tools and integration of NVIDIA Llama Nemotron reasoning models<\/a> with the ServiceNow Platform to accelerate agentic AI for businesses in every industry.\n<\/p>\n

\nThese new capabilities add to ServiceNow\u2019s recently launched AI Agent Orchestrator<\/a>, which helps ensure teams of AI agents work in harmony across tasks, systems, and departments. Evaluation tools will enable the fine-tuning of AI agents for greater reliability and effectiveness before they are deployed to deliver transformational impact from the start. The integration of the NVIDIA Llama Nemotron models with advanced reasoning capabilities into ServiceNow also brings a new level of intelligence and decision-making to AI agents, allowing them to better understand complex workflows and dynamically optimize business processes.\n<\/p>\n

\n\u201cFor AI agents to drive real business value, organizations need the utmost confidence in their performance and ROI. Our work with NVIDIA equips enterprises with the tools to evaluate AI agent performance early, as well as enhance AI agent intelligence and adaptability,\u201d said Jon Sigler, EVP of Platform and AI at ServiceNow. \u201cWith clear pre-deployment visibility and deeper reasoning capabilities, businesses can confidently scale AI agents, fostering a new era of reliable, efficient automation and delivering smarter workflows and stronger outcomes from day one.\u201d\n<\/p>\n

\n\u201cAI agents with reasoning abilities are driving the next great leap in enterprise intelligence,\u201d said Kari Briski, Vice President of Generative AI Software for Enterprise at NVIDIA. \u201cWith the latest NVIDIA AI reasoning models and new ServiceNow evaluation tools, enterprises will be able to deploy agents that are optimized for performance, intelligence, and adaptability to help people solve complex problems and scale business success.\u201d\n<\/p>\n

AI agents deliver impact by unlocking performance insights<\/b>and intelligent reasoning<\/b><\/p>\n

\nThe ServiceNow Platform acts as the AI control tower\u2014one central location to analyze, manage, and govern AI agents across every corner of a business. With these new innovations, enterprises can confidently deploy AI agents that are not only intelligent but also measurable, secure, and optimized to deliver business value.\n<\/p>\n

\nSpecifically, ServiceNow\u2019s new AI agent evaluation tools, developed jointly in collaboration with NVIDIA, will let enterprises assess AI agent performance by setting benchmarks for key metrics like accuracy and decision-making transparency at scale. This gives businesses the insights needed to forecast and optimize AI agent performance so that they are fine-tuned for effective deployment. Additionally, built-in governance capabilities enable ethical, secure, and compliant AI agent management in a complex digital landscape.\n<\/p>\n

\nServiceNow is also integrating new NVIDIA Llama Nemotron models with advanced reasoning capabilities into the ServiceNow Platform to accelerate AI-driven automation with deeper reasoning, greater adaptability, and more sophisticated decision-making. Built on Llama and post-trained by NVIDIA, the Llama Nemotron models are optimized for high inference efficiency, delivering faster reasoning and lower latency while maintaining state-of-the-art accuracy. NVIDIA\u2019s post-training techniques help ensure transparency, adaptability, and scalability, making them ideal for deploying enterprise AI agents.\n<\/p>\n

An industry-defining partnership powering the future of AI agents<\/b><\/p>\n

\nServiceNow and NVIDIA have a long history of pushing the boundaries of AI, and today\u2019s announcement marks a pivotal step in their shared mission to deliver practical, enterprise-ready AI solutions that can seamlessly integrate into business operations.\n<\/p>\n

\nLast October, ServiceNow partnered with NVIDIA to develop native AI agents<\/a> using NVIDIA AI infrastructure, platforms, and software, including: NVIDIA AI Enterprise, NVIDIA NIM microservices, NVIDIA Nemo<\/a>, and NVIDIA DGX Cloud<\/a>. Earlier this month, ServiceNow and NVIDIA also announced new out-of-the-box AI agents<\/a> to help communications service providers (CSPs) automate customer service and network operations. With these latest innovations, ServiceNow and NVIDIA are continuing to set new standards for enterprise AI, enabling businesses to harness AI agents more effectively and drive meaningful transformation.\n<\/p>\n

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