{"id":826944,"date":"2025-03-18T09:08:24","date_gmt":"2025-03-18T13:08:24","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/paychex-survey-finds-ai-is-empowering-small-businesses-with-72-feeling-positive\/"},"modified":"2025-03-18T09:08:24","modified_gmt":"2025-03-18T13:08:24","slug":"paychex-survey-finds-ai-is-empowering-small-businesses-with-72-feeling-positive","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/paychex-survey-finds-ai-is-empowering-small-businesses-with-72-feeling-positive\/","title":{"rendered":"Paychex Survey Finds AI is Empowering Small Businesses, with 72% Feeling Positive"},"content":{"rendered":"

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Paychex Survey Finds AI is Empowering Small Businesses, with 72% Feeling Positive<\/b><\/p>\n

Study reveals AI adoption is strong, but success hinges on data quality and trust<\/i><\/p>\n

ROCHESTER, N.Y.–(BUSINESS WIRE<\/a>)–
\nAccording to a new study from Paychex, Inc.<\/a>, an industry-leading human capital management (HCM) company delivering a full suite of technology and advisory solutions in human resources, employee benefit solutions, insurance, and payroll, small businesses across the U.S. are embracing artificial intelligence (AI) as a powerful tool to enhance efficiency, revenue, and workforce development. While concerns about data accuracy, security, and privacy persist, survey responses from 500+ business owners and 500+ HR leaders found that the business impact of AI is undeniable \u2013 72% of small businesses have a positive outlook on the technology.<\/b><\/p>\n

\nOf the survey respondents using AI today, 66% report increased productivity<\/b>, and many cite cost savings (44%), revenue growth (40%), improved recruiting (35%), higher employee satisfaction (34%), and improved customer acquisition (34%) as key benefits.\n<\/p>\n

\nThe study also revealed that 82% of respondents view AI as helpful to their business<\/b> and 76%<\/b>anticipate it will have a moderate to significant impact in the next five years<\/b>. With 65% of businesses already utilizing AI, the technology is quickly becoming a staple in core functions like customer support (64%), finance and accounting (42%), and HR (50%).\n<\/p>\n

\n“AI allows a business to punch way above its weight,” said Beaumont Vance<\/a>, Paychex senior vice president of data, analytics, and AI. \u201cIt\u2019s a particularly great equalizer for small- and medium-sized businesses in an increasingly competitive landscape. Understanding and embracing AI\u2019s full potential can boost efficiency, enhance decision-making, and deliver tangible ROI.\u201d\n<\/p>\n

\nAdditional key findings from the survey included:\n<\/p>\n