{"id":826476,"date":"2025-03-17T14:37:51","date_gmt":"2025-03-17T18:37:51","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/carfax-canada-service-suite-launches-to-boost-service-revenue-and-customer-loyalty\/"},"modified":"2025-03-17T14:37:51","modified_gmt":"2025-03-17T18:37:51","slug":"carfax-canada-service-suite-launches-to-boost-service-revenue-and-customer-loyalty","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/carfax-canada-service-suite-launches-to-boost-service-revenue-and-customer-loyalty\/","title":{"rendered":"CARFAX Canada Service Suite Launches to Boost Service Revenue and Customer Loyalty"},"content":{"rendered":"

<\/p>\n

CARFAX Canada Service Suite Launches to Boost Service Revenue and Customer Loyalty<\/b><\/p>\n

LONDON, Ontario–(BUSINESS WIRE<\/a>)–CARFAX Canada<\/b><\/a> proudly announces the launch of its new Service Suite<\/b>, an all-in-one customer engagement solution designed to help Canadian dealerships and service shops maximize service revenue and drive sustained customer loyalty. By sending timely co-branded service reminders and data-driven insights, the Service Suite brings customers back for service, builds trust and empowers better-informed vehicle maintenance decisions.\n<\/p>\n

This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20250305489176\/en\/<\/a><\/p>\n

\"CARFAX<\/p>\n

CARFAX Canada Service Suite has two complementary components; Car Care, an automated communication tool, and Service Insights; a customer-facing report that predicts upcoming maintenance. (Graphic: Business Wire)<\/p>\n<\/div>\n

\nCustomers can lack detailed knowledge about vehicle maintenance or may not follow through on service recommendations, resulting in an erosion of loyalty and decrease in visits over time. The Service Suite helps to overcome these challenges by enhancing trust and encouraging repeat visits both before and after the warranty period. By staying on top of recommended maintenance, customers keep their vehicles in optimal condition, ensuring their safety on the road and protecting their asset.\n<\/p>\n

\nThe Service Suite has two complementary components: Car Care, an automated communication tool; and Service Insights, a customer-facing report that predicts upcoming maintenance.\n<\/p>\n

Car Care: Turnkey Maintenance Reminders<\/b><\/p>\n

\nThe CARFAX Canada Service Suite features anautomated email tool called Car Care <\/b>that helps dealerships and service shops communicate effectively with their customers and encourage repeat visits. Ready-made service reminder emails from the trusted CARFAX Canada brand highlight the dealership or service centre\u2019s own brand, keeping it top of mind as customers plan for their next service visit. These customized reminders, tailored to the owner’s specific vehicle, keep customers engaged throughout their vehicle ownership period.\n<\/p>\n

\nThe tool allows users to access real-time performance metrics, respond to customer reviews, and manage customer lists. Once set up with the dealership or service centre’s customer list, tailored communications are sent automatically to the customer, effortlessly driving customer engagement.\n<\/p>\n

Service Insights: Trusted Maintenance Recommendations<\/b><\/p>\n

\nThe Service Suite also includes customer-facing Service Insights reports<\/b> that predict upcoming repair and maintenance needs using proprietary data analytics. These reports help dealerships and service shops clearly explain to their customers the required and recommended services throughout the vehicle lifecycle and the impact of deferring work.\n<\/p>\n

\nService Insights reports provide third-party validation from a trusted brand, increasing the likelihood of service recommendation approvals and boosting repair order values. Nearly 6\/10 car owners are more likely to get additional work done if their shop suggests it using a CARFAX Canada Service Insights report.1<\/sup><\/b><\/p>\n

\n\u201cCARFAX Canada is a very well-known company and is trusted by the car industry across the board,\u201d says Nathan Stevenson, a service advisor at Erskine Service Center in Orangeville, Ontario. Stevenson, who has been using Service Insights reports for several months, shared that when providing service recommendations to customers, knowing that \u201cthe information has been backed up by CARFAX Canada really adds a lot of credibility.\u201d\n<\/p>\n

\n\u201cIncreasing service revenue starts with loyal, trusting customers. Our CARFAX Canada Service Suite makes it easy to engage with your customers in a meaningful way and super-charges your service recommendations with trusted CARFAX data,\u201d says Shawn Vording, President of CARFAX Canada. \u201cThe Service Suite tools work in unison to create proactive, educated customers who plan for preventative maintenance and trust their service shop.\u201d\n<\/p>\n

\nTo experience the benefits of the CARFAX Canada Service Suite, contact your CARFAX Canada representative to start a free trial today<\/b>. Discover how easy it can be to maximize service revenue while building trust and loyalty with customers.\n<\/p>\n

About CARFAX Canada<\/b><\/p>\n

\nCARFAX Canada, a part of S&P Global (NYSE: SPGI), is Canada\u2019s definitive source of automotive information, delivering vehicle history, valuation and service solutions. Drawing on billions of data records from thousands of sources, its products enable used vehicle buyers, sellers and vehicle service providers to make informed decisions. CARFAX Canada is dedicated to transparency and is trusted to provide vehicle history, valuation and service information to dealerships, vehicle manufacturers, consumers, service shops, major auctions, governments, insurance providers and police agencies. www.carfax.ca<\/a><\/p>\n

\nConnect with CARFAX Canada on Instagram<\/a>, Facebook<\/a> and LinkedIn<\/a>.\n<\/p>\n

1<\/sup> CARFAX Canada Driving Insights Survey, 2024\n<\/p>\n

\"\"<\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20250305489176\/en\/<\/a><\/span><\/p>\n

For further information or for an interview with a CARFAX Canada representative, please contact:
\n<\/b>
Brittney McKee, Director of Brand Marketing at CARFAX Canada
\n
bmckee@carfax.ca
\n<\/a>
+1.226.680.1712\n<\/p>\n

KEYWORDS:<\/b> North America Canada<\/p>\n

INDUSTRY KEYWORDS:<\/b> Aftermarket Automotive Specialty Other Transport Other Automotive General Automotive Transport Retail<\/p>\n

MEDIA:<\/b><\/p>\n\n\n\n\n\n\n\n
Photo<\/b><\/font><\/td>\n<\/tr>\n
\"Photo\"<\/td>\n<\/tr>\n
CARFAX Canada Service Suite has two complementary components; Car Care, an automated communication tool, and Service Insights; a customer-facing report that predicts upcoming maintenance. (Graphic: Business Wire)<\/font><\/td>\n<\/tr>\n
Logo<\/b><\/font><\/td>\n<\/tr>\n
\"Logo\"<\/td>\n<\/tr>\n
<\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

CARFAX Canada Service Suite Launches to Boost Service Revenue and Customer Loyalty LONDON, Ontario–(BUSINESS WIRE)–CARFAX Canada proudly announces the launch of its new Service Suite, an all-in-one customer engagement solution designed to help Canadian dealerships and service shops maximize service revenue and drive sustained customer loyalty. By sending timely co-branded service reminders and data-driven insights, the Service Suite brings customers back for service, builds trust and empowers better-informed vehicle maintenance decisions. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20250305489176\/en\/ CARFAX Canada Service Suite has two complementary components; Car Care, an automated communication tool, and Service Insights; a customer-facing report that predicts upcoming maintenance. (Graphic: Business Wire) Customers can lack detailed knowledge about vehicle maintenance or may not … <\/p>\n

Continue reading “CARFAX Canada Service Suite Launches to Boost Service Revenue and Customer Loyalty”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-826476","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nCARFAX Canada Service Suite Launches to Boost Service Revenue and Customer Loyalty - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/carfax-canada-service-suite-launches-to-boost-service-revenue-and-customer-loyalty\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CARFAX Canada Service Suite Launches to Boost Service Revenue and Customer Loyalty - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"CARFAX Canada Service Suite Launches to Boost Service Revenue and Customer Loyalty LONDON, Ontario–(BUSINESS WIRE)–CARFAX Canada proudly announces the launch of its new Service Suite, an all-in-one customer engagement solution designed to help Canadian dealerships and service shops maximize service revenue and drive sustained customer loyalty. By sending timely co-branded service reminders and data-driven insights, the Service Suite brings customers back for service, builds trust and empowers better-informed vehicle maintenance decisions. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20250305489176\/en\/ CARFAX Canada Service Suite has two complementary components; Car Care, an automated communication tool, and Service Insights; a customer-facing report that predicts upcoming maintenance. 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