{"id":825485,"date":"2025-03-13T10:03:22","date_gmt":"2025-03-13T14:03:22","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/american-water-highlights-digital-options-to-manage-your-customer-account-and-stay-informed\/"},"modified":"2025-03-13T10:03:22","modified_gmt":"2025-03-13T14:03:22","slug":"american-water-highlights-digital-options-to-manage-your-customer-account-and-stay-informed","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/american-water-highlights-digital-options-to-manage-your-customer-account-and-stay-informed\/","title":{"rendered":"American Water Highlights Digital Options to Manage Your Customer Account and Stay Informed"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }\n.bwlistcircle { list-style-type: circle }\n.bwlistdisc { list-style-type: disc }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>American Water Highlights Digital Options to Manage Your Customer Account and Stay Informed<\/b><\/p>\n<p>CAMDEN, N.J.&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.amwater.com%2F&amp;esheet=54223518&amp;newsitemid=20250313606179&amp;lan=en-US&amp;anchor=American+Water&amp;index=1&amp;md5=1f8fc34752f619c024ac403eb662d5db\">American Water<\/a> (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., highlights how customers can easily manage their account and locate information at any time of the day, by using its online self-service customer portal, MyWater, and the company website.\n<\/p>\n<p>\n\u201cCustomers are the center of everything we do. At American Water, we are committed to providing safe, clean, reliable and affordable water and wastewater services to our customers, as well as helping to ensure they can easily access information about their services,\u201d said Matthew Prine, Vice President, Chief Customer Officer, American Water. \u201cBy offering customer service and information through our digital tools, we empower our customers to conduct business at their convenience, not just during standard operating hours.\u201d\n<\/p>\n<p>\nHere are some ways to easily access information using these digital tools:\n<\/p>\n<ul class=\"bwlistdisc\">\n<li><b>Manage your account, payments, and financial assistance<\/b>\n<ul class=\"bwlistcircle\">\n<li><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Famwater.com%2Fmywater%2F&amp;esheet=54223518&amp;newsitemid=20250313606179&amp;lan=en-US&amp;anchor=MyWater&amp;index=2&amp;md5=aa1df0cc51281bbbab22f16158a0958a\">MyWater<\/a>: View and pay your bill, sign up for Auto Pay and Paperless Billing, enroll in payment assistance, and turn service on and off.\n<\/li>\n<li><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.amwater.com%2Fcorp%2FCustomers-and-Communities%2Fbilling-payment-info&amp;esheet=54223518&amp;newsitemid=20250313606179&amp;lan=en-US&amp;anchor=Billing+and+Payment+Info&amp;index=3&amp;md5=7744759397bbc4e2f97f404fdcbd7f7a\">Billing and Payment Info<\/a>: Pay your bill online, as well as by phone, by mail, in person, or through a third party.\n<\/li>\n<li><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.amwater.com%2Fcorp%2FCustomers-and-Communities%2Fcustomer-assistance-programs&amp;esheet=54223518&amp;newsitemid=20250313606179&amp;lan=en-US&amp;anchor=Customer+Assistance+Programs&amp;index=4&amp;md5=5e372944f4b7ac540b7f073aa809a177\">Customer Assistance Programs<\/a>: Learn more about the payment options and assistance programs available to help pay your bill.\n<\/li>\n<li>\nVirtual Assistant (Monday \u2013 Friday, 7 a.m. to 7 p.m.): Obtain account information, make a one-time bill payment, or enroll in AutoPay and Paperless Billing.\n<\/li>\n<\/ul>\n<\/li>\n<li><b>Stay Informed with Alerts and Notifications<\/b>\n<ul class=\"bwlistcircle\">\n<li>\nAlerts: Use our interactive <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fawgis.amwater.com%2FCustomerAdvisoryMap&amp;esheet=54223518&amp;newsitemid=20250313606179&amp;lan=en-US&amp;anchor=Customer+Advisory+Map&amp;index=5&amp;md5=f6a9b12bbb4e1bbebca63898754157e9\">Customer Advisory Map<\/a> to find alerts near you.\n<\/li>\n<li><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Femergency.amwater.com%2F&amp;esheet=54223518&amp;newsitemid=20250313606179&amp;lan=en-US&amp;anchor=Report+Emergencies&amp;index=6&amp;md5=3815ca6d4b28bd44fb91cdfce5a9812c\">Report Emergencies<\/a>: Submit reports about water-related emergencies.\n<\/li>\n<li><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Famwater.com%2Fmywater%2F&amp;esheet=54223518&amp;newsitemid=20250313606179&amp;lan=en-US&amp;anchor=MyWater&amp;index=7&amp;md5=d1c3722aeb9b3dc88302352150e2ad19\">MyWater<\/a>: Manage contact information and notification preferences to receive alerts, view customized service alerts, and report water-related emergencies.\n<\/li>\n<\/ul>\n<\/li>\n<li><b>Water Quality and Conservation Information<\/b>\n<ul class=\"bwlistcircle\">\n<li><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.amwater.com%2Fcorp%2FWater-Quality-Wastewater-Service%2Fwater-quality-reports&amp;esheet=54223518&amp;newsitemid=20250313606179&amp;lan=en-US&amp;anchor=Water+Quality+Reports&amp;index=8&amp;md5=4e2626b74cb7b6d97d1a87dbe751ace6\">Water Quality Reports<\/a>: Provided on an annual basis, learn more about the quality of drinking water in our systems by entering your zip code.\n<\/li>\n<li><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Famwater.com%2Fleadfacts%2F&amp;esheet=54223518&amp;newsitemid=20250313606179&amp;lan=en-US&amp;anchor=Lead+and+Drinking+Water&amp;index=9&amp;md5=4fcf263a6a9258e2a85816ba067a49f8\">Lead and Drinking Water<\/a>: Learn about service line inventory and find out if the customer side of your service line is made of lead or another material. If unknown, it is easy to locate, identify, and report.\n<\/li>\n<li><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Famwater.com%2Fmywater%2F&amp;esheet=54223518&amp;newsitemid=20250313606179&amp;lan=en-US&amp;anchor=MyWater&amp;index=10&amp;md5=80f3331272cd9f683f03ed26bb32dfcf\">MyWater<\/a>: View up to three years\u2019 worth of water usage data and conservation tips.\u00a0\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><b>About American Water<\/b><\/p>\n<p>\nAmerican Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing<sup>\u00ae<\/sup> by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water\u2019s 6,700 talented professionals leverage their significant expertise and the company\u2019s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.\n<\/p>\n<p>\nFor more information, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.amwater.com%2F&amp;esheet=54223518&amp;newsitemid=20250313606179&amp;lan=en-US&amp;anchor=amwater.com&amp;index=11&amp;md5=d5132591f8bca5c4f5f15e2349eb0df4\">amwater.com<\/a> and join American Water on <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Famerican-water%2F&amp;esheet=54223518&amp;newsitemid=20250313606179&amp;lan=en-US&amp;anchor=LinkedIn&amp;index=12&amp;md5=191e1a2539c572cac91fc1e9841a946d\">LinkedIn<\/a>, <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.facebook.com%2Fweareamericanwater%2F&amp;esheet=54223518&amp;newsitemid=20250313606179&amp;lan=en-US&amp;anchor=Facebook&amp;index=13&amp;md5=e05d184ae021e1a5d1f738eabce8cca4\">Facebook<\/a>, <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Ftwitter.com%2Famwater&amp;esheet=54223518&amp;newsitemid=20250313606179&amp;lan=en-US&amp;anchor=X&amp;index=14&amp;md5=14ffa8758b773108dd2404993bd3000c\">X<\/a> and <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.instagram.com%2Fwekeeplifeflowing&amp;esheet=54223518&amp;newsitemid=20250313606179&amp;lan=en-US&amp;anchor=Instagram&amp;index=15&amp;md5=4aaffe4d8d848da002d4479fffe56996\">Instagram<\/a>.\n<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20250313606179r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20250313606179\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20250313606179\/en\/<\/a><\/span><\/p>\n<p><b>Media:<br \/>\n<\/b><br \/>Alicia Barbieri<br \/>\n<br \/>Director, Corporate Communications and External Affairs<br \/>\n<br \/>American Water<br \/>\n<br \/>(856) 676-8103<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:Alicia.Barbieri@amwater.com\">Alicia.Barbieri@amwater.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> United States North America New Jersey<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Finance Banking Energy Professional Services Utilities<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20250313606179\/en\/1116381\/3\/American_Water_-_Logo.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>American Water Highlights Digital Options to Manage Your Customer Account and Stay Informed CAMDEN, N.J.&#8211;(BUSINESS WIRE)&#8211;American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., highlights how customers can easily manage their account and locate information at any time of the day, by using its online self-service customer portal, MyWater, and the company website. \u201cCustomers are the center of everything we do. At American Water, we are committed to providing safe, clean, reliable and affordable water and wastewater services to our customers, as well as helping to ensure they can easily access information about their services,\u201d said Matthew Prine, Vice President, Chief Customer Officer, American Water. \u201cBy offering customer service and information through our digital &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/american-water-highlights-digital-options-to-manage-your-customer-account-and-stay-informed\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;American Water Highlights Digital Options to Manage Your Customer Account and Stay Informed&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-825485","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>American Water Highlights Digital Options to Manage Your Customer Account and Stay Informed - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/american-water-highlights-digital-options-to-manage-your-customer-account-and-stay-informed\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"American Water Highlights Digital Options to Manage Your Customer Account and Stay Informed - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"American Water Highlights Digital Options to Manage Your Customer Account and Stay Informed CAMDEN, N.J.&#8211;(BUSINESS WIRE)&#8211;American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., highlights how customers can easily manage their account and locate information at any time of the day, by using its online self-service customer portal, MyWater, and the company website. \u201cCustomers are the center of everything we do. At American Water, we are committed to providing safe, clean, reliable and affordable water and wastewater services to our customers, as well as helping to ensure they can easily access information about their services,\u201d said Matthew Prine, Vice President, Chief Customer Officer, American Water. \u201cBy offering customer service and information through our digital &hellip; Continue reading &quot;American Water Highlights Digital Options to Manage Your Customer Account and Stay Informed&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/american-water-highlights-digital-options-to-manage-your-customer-account-and-stay-informed\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2025-03-13T14:03:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20250313606179r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/american-water-highlights-digital-options-to-manage-your-customer-account-and-stay-informed\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/american-water-highlights-digital-options-to-manage-your-customer-account-and-stay-informed\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"American Water Highlights Digital Options to Manage Your Customer Account and Stay Informed\",\"datePublished\":\"2025-03-13T14:03:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/american-water-highlights-digital-options-to-manage-your-customer-account-and-stay-informed\\\/\"},\"wordCount\":534,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/american-water-highlights-digital-options-to-manage-your-customer-account-and-stay-informed\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&amp;sty=20250313606179r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/american-water-highlights-digital-options-to-manage-your-customer-account-and-stay-informed\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/american-water-highlights-digital-options-to-manage-your-customer-account-and-stay-informed\\\/\",\"name\":\"American Water Highlights Digital Options to Manage Your Customer Account and Stay Informed - 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