{"id":809934,"date":"2025-02-06T09:03:47","date_gmt":"2025-02-06T14:03:47","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/exelons-local-energy-companies-recognized-as-customer-champions-in-national-study\/"},"modified":"2025-02-06T09:03:47","modified_gmt":"2025-02-06T14:03:47","slug":"exelons-local-energy-companies-recognized-as-customer-champions-in-national-study","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/exelons-local-energy-companies-recognized-as-customer-champions-in-national-study\/","title":{"rendered":"Exelon\u2019s Local Energy Companies Recognized as \u201cCustomer Champions\u201d in National Study"},"content":{"rendered":"

<\/p>\n

Exelon\u2019s Local Energy Companies Recognized as \u201cCustomer Champions\u201d in National Study<\/b><\/p>\n

Four Exelon companies have earned placement among utilities named to Escalent\u2019s 2024 Customer Champion survey.<\/i><\/p>\n

CHICAGO–(BUSINESS WIRE<\/a>)–
\nExelon\u2019s local utility companies BGE, ComEd, Delmarva Power and Pepco were named 2024 Customer Champions<\/a> byEscalent, a leading research, data analytics and advisory firm specializing in human and market behavior.<\/p>\n

\nThe study evaluates utility companies\u2019 ability to deliver effective customer programs with clear communications about improvements \u2013 all while building and engaging in customer relationships. Customer Champions are distinguished amongst their industry peers in measured attributes that ensure customer awareness in areas ranging from customer service to energy savings.<\/p>\n

\nThe web-based survey conducted by Escalent included more than 59,300 residential electric, natural gas and combination utility customers of the 142 largest utility companies from around the country.<\/p>\n

\n\u201cWe are extremely proud to see local communities and businesses recognizing our energy commitments, further demonstrating that Exelon is working to meet and exceed their needs and expectations,\u201d said Mike Innocenzo, executive vice president and COO at Exelon. \u201cOur customers and partners across our service areas recognize the value of the energy we provide and their engagement with us as we work to upgrade the grid and make meaningful investments in the communities we\u2019re privileged to serve.\u201d<\/p>\n

\nExamples of Exelon\u2019s local programs that benefit customers while building trust and engagement are wide ranging across our footprint. In Baltimore, BGE\u2019s Green Grants<\/a> program, now in its 11th<\/sup> year, has benefited hundreds of innovative community and environmental stewardship projects with more than $2.2 million provided by BGE in charitable giving. In the northern Illinois area, ComEd\u2019s work with its Powering Safe Communities<\/a> program, now in its 10th<\/sup> year, has awarded more than 200 grants totaling nearly $2 million to support community-drive safety and clean energy initiatives. In Delaware and Maryland, Delmarva Power\u2019s Sustainable Community Grants<\/a> have provided more than $235,000 in funding for open space and resiliency efforts. While in Washington, D.C., Pepco\u2019s Energizing Small Business Grant Program<\/a> will invest nearly $1 million to support efforts for fresh food related small businesses, while also enhancing support for local schools and nonprofit organizations.<\/p>\n

\nThis recognition from Escalent comes at the same time as Delmarva Power<\/a> ranking highest in residential customer satisfaction in the East Midsize Region for the third consecutive year by J.D. Power.<\/p>\n

About Exelon<\/i><\/b><\/p>\n

Exelon<\/i><\/a> (Nasdaq: EXC) is a Fortune 200 company and the nation\u2019s largest utility company, serving more than 10.5 million customers through six fully regulated transmission and distribution utilities \u2014 Atlantic City Electric, BGE, ComEd, Delmarva Power, PECO, and Pepco. Exelon\u2019s 20,000 employees dedicate their time and expertise to supporting our communities through reliable, affordable and efficient energy delivery, workforce development, equity, economic development and volunteerism. Follow <\/i>@Exelon<\/i><\/a> on X and <\/i>LinkedIn<\/i><\/a>.<\/i><\/p>\n

\"\"<\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20250206121449\/en\/<\/a><\/span><\/p>\n

\nJames Gherardi
\n
312-394-7417 Media Hotline
\n
James.Gherardi@exeloncorp.com<\/a><\/p>\n

KEYWORDS:<\/b> Pennsylvania Maryland District of Columbia Delaware Illinois United States North America<\/p>\n

INDUSTRY KEYWORDS:<\/b> Environment Utilities Oil\/Gas Professional Services Sustainability Philanthropy Small Business Energy Fund Raising Other Philanthropy<\/p>\n

MEDIA:<\/b><\/p>\n\n\n\n\n
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Exelon\u2019s Local Energy Companies Recognized as \u201cCustomer Champions\u201d in National Study Four Exelon companies have earned placement among utilities named to Escalent\u2019s 2024 Customer Champion survey. CHICAGO–(BUSINESS WIRE)– Exelon\u2019s local utility companies BGE, ComEd, Delmarva Power and Pepco were named 2024 Customer Champions byEscalent, a leading research, data analytics and advisory firm specializing in human and market behavior. The study evaluates utility companies\u2019 ability to deliver effective customer programs with clear communications about improvements \u2013 all while building and engaging in customer relationships. Customer Champions are distinguished amongst their industry peers in measured attributes that ensure customer awareness in areas ranging from customer service to energy savings. The web-based survey conducted by Escalent included more than 59,300 residential electric, natural … <\/p>\n

Continue reading “Exelon\u2019s Local Energy Companies Recognized as \u201cCustomer Champions\u201d in National Study”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-809934","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nExelon\u2019s Local Energy Companies Recognized as \u201cCustomer Champions\u201d in National Study - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/exelons-local-energy-companies-recognized-as-customer-champions-in-national-study\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Exelon\u2019s Local Energy Companies Recognized as \u201cCustomer Champions\u201d in National Study - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Exelon\u2019s Local Energy Companies Recognized as \u201cCustomer Champions\u201d in National Study Four Exelon companies have earned placement among utilities named to Escalent\u2019s 2024 Customer Champion survey. CHICAGO–(BUSINESS WIRE)– Exelon\u2019s local utility companies BGE, ComEd, Delmarva Power and Pepco were named 2024 Customer Champions byEscalent, a leading research, data analytics and advisory firm specializing in human and market behavior. The study evaluates utility companies\u2019 ability to deliver effective customer programs with clear communications about improvements \u2013 all while building and engaging in customer relationships. Customer Champions are distinguished amongst their industry peers in measured attributes that ensure customer awareness in areas ranging from customer service to energy savings. 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