{"id":791547,"date":"2024-12-02T09:03:15","date_gmt":"2024-12-02T14:03:15","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/twilio-segment-expands-integration-with-aws-empowering-mutual-customers-to-build-personalized-engagement-solutions-at-scale\/"},"modified":"2024-12-02T09:03:15","modified_gmt":"2024-12-02T14:03:15","slug":"twilio-segment-expands-integration-with-aws-empowering-mutual-customers-to-build-personalized-engagement-solutions-at-scale","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/twilio-segment-expands-integration-with-aws-empowering-mutual-customers-to-build-personalized-engagement-solutions-at-scale\/","title":{"rendered":"Twilio Segment Expands Integration with AWS, Empowering Mutual Customers to Build Personalized Engagement Solutions at Scale"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>Twilio Segment Expands Integration with AWS, Empowering Mutual Customers to Build Personalized Engagement Solutions at Scale<\/b><\/p>\n<p class=\"bwalignc\"><i>Twilio Segment\u2019s Linked Audiences Beta now available for Amazon Redshift<\/i><\/p>\n<p class=\"bwalignc\"><i>Twilio Segment and AWS customers gain expanded capabilities to drive smarter, more personalized customer interactions and stronger business outcomes<\/i><\/p>\n<p>LAS VEGAS&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.twilio.com%2F&amp;esheet=54159061&amp;newsitemid=20241202652073&amp;lan=en-US&amp;anchor=Twilio&amp;index=1&amp;md5=75ad37c86f97098400f5e12e9ee050a5\">Twilio<\/a> (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today\u2019s leading brands, today announced at <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Freinvent.awsevents.com%2F&amp;esheet=54159061&amp;newsitemid=20241202652073&amp;lan=en-US&amp;anchor=AWS+re%3AInvent+2024&amp;index=2&amp;md5=62a49a4c08035bf75aa335570f6b70a0\">AWS re:Invent 2024<\/a> the public beta availability of <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fsegment.com%2Fproduct%2Ftwilio-engage%2Faudiences%2F&amp;esheet=54159061&amp;newsitemid=20241202652073&amp;lan=en-US&amp;anchor=Linked+Audiences&amp;index=3&amp;md5=668f963a7354feab5a15815f3a7d459c\">Linked Audiences<\/a> in Twilio Segment for Amazon Redshift. The integration makes it easier for Twilio Segment and AWS customers to build audiences, enrich their customer profiles, and grow personalization at scale.<\/p>\n<p>\n\u201cWith Linked Audiences, Amazon Redshift users can now create dynamic, context rich audiences that will drive effective personalized marketing campaigns that can increase engagement,\u201d said <b>Thomas Wyatt, President of Twilio Segment<\/b>. \u201cThis builds on our existing Segment and AWS product integrations and enables data teams the ability to link Segment unified profiles to critical business entity data that lives in the Redshift warehouse. Our data graph provides technical marketers with a rich view of the customer that can be used to send dynamic audience payloads that power impactful personalized campaigns in downstream systems.\u201d<\/p>\n<p>\nLinked Audiences is an intuitive audience-builder tool that equips both B2B and B2C marketers with the ability to effortlessly explore the full spectrum of trusted customer data within Redshift and build a context-rich payload\u2014without needing to write a single line of SQL or submit a ticket to the data team weeks in advance. Data teams enable this self-service experience by linking unified profile data from Segment\u2019s CDP with the existing comprehensive data model from the warehouse to a data graph within Segment that powers the Linked Audiences builder tool. This capability allows marketers to access a more complete and trusted view of customer interactions which data teams maintain, leading to more accurate targeting and personalized communications that can lead to better return on investment.<\/p>\n<p>\nExisting product integrations between Twilio Segment and AWS include native connections to Amazon Redshift, Amazon Kinesis, Amazon S3, Amazon Lambda, Amazon Personalize, and Amazon EventBridge. In October, <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fsegment.com%2Fblog%2Finvestments-in-adtech%2F&amp;esheet=54159061&amp;newsitemid=20241202652073&amp;lan=en-US&amp;anchor=Twilio+Segment+announced+new+support+for+Amazon+Ads+DSP+%2B+AMC+%28Public+Beta%29&amp;index=4&amp;md5=b8d874b1089e1eba80e615e4d3c33fa2\">Twilio Segment announced new support for Amazon Ads DSP + AMC (Public Beta)<\/a> allowing marketers to use rich, trusted first-party data in campaigns across the Amazon ecosystem (including Whole Foods, Twitch, Prime Video) based on attributes and audiences defined in Segment.<\/p>\n<p><b>Twilio Segment and AWS Marketplace<\/b><\/p>\n<p>\nTwilio has been a proud partner in the AWS Marketplace since 2021, achieving an impressive 849% growth in our AWS Marketplace sourced new business over that time. Year-to-date through Q3 2024, Segment\u2019s AWS Marketplace sourced new business has increased 35% YoY, underscoring the strength of our collaboration and the value we bring to our customers. SendGrid, which was recently made available on the AWS Marketplace as well, has seen early success and is planning to leverage AWS\u2019s ISV Accelerate and Service Ready Programs in 2025.<\/p>\n<p>\nAdditionally, for a second consecutive year, Twilio Segment has been nominated for an AWS Partner of the Year recognition. Segment finished as a finalist in the Digital Experience (AdTech) Partner of the Year category in 2023.<\/p>\n<p><b>Twilio at AWS re:Invent 2024<\/b><\/p>\n<p>\nAWS re:Invent attendees can view demos, engage with Twilio product experts, view partner presentations, participate in the Twilio Scavenger Hunt, and more at the Twilio Booth #364.<\/p>\n<p>\nAttendees can also view a demo of how developers can leverage APIs from J.P. Morgan Payments and Twilio to create innovative payment experiences. With the rise of digital-first payments, the ability to seamlessly blend payment systems within communications and customer engagement tools is a unique growth opportunity for businesses. This demo will illustrate how to combine J.P. Morgan Payments\u2019 enterprise-grade APIs from the J.P. Morgan Payments Developer Portal into Twilio\u2019s ecosystem to create secure, scalable, and seamless payment and customer experiences.<\/p>\n<p>\nAdditionally, Twilio\u2019s Robin Grochol, VP of Product Management for Twilio Segment, and Asha Chakrabarty, VP of Product, Builder Experiences, will be joined by Matt Miritello, VP of Engineering at theSkimm and Manasi Jagannatha, Head of Strategic Partnerships at AWS, for a breakout session on achieving personalization at scale using Amazon Redshift and Twilio.<\/p>\n<p>\nThe session will be held on Wednesday, December 4th at 10 a.m. at the Caesars Forum, Level 1, Summit 232.<\/p>\n<p>\nVisit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Ftwilioatawsreinvent2024.splashthat.com%2F&amp;esheet=54159061&amp;newsitemid=20241202652073&amp;lan=en-US&amp;anchor=Twilio+at+AWS+re%3AInvent&amp;index=5&amp;md5=118e953099a9bd786e08e922cc05c65c\">Twilio at AWS re:Invent<\/a> for more information.<\/p>\n<p><b>Supporting Quotes:<\/b><\/p>\n<p>\n\u201cUltimately, knowing your customer starts with knowing your data,\u201d said G2 Krishnamoorthy, vice president of AWS Analytics. \u201cBusinesses leveraging AWS and Twilio Segment are able to manage all of their customer interactions in a standardized way across their AWS Analytics and AI infrastructure, leading to better engagement and a stronger understanding of the customer.\u201d<\/p>\n<p>\n\u201cTwilio Segment has been an amazing partner for us at theSkimm, helping us leverage our data to create more personalized experiences at scale,\u201d said Matt Miritello, Vice President of Engineering at <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.theskimm.com&amp;esheet=54159061&amp;newsitemid=20241202652073&amp;lan=en-US&amp;anchor=theSkimm&amp;index=6&amp;md5=0c1e1d453977a01546f4262fc70b7af7\">theSkimm<\/a>. \u201cI\u2019m excited to join this panel and share how integrating Segment with our AWS data ecosystem has truly transformed the way we connect with our audience, making our engineering team more agile and our customer engagement even more impactful.\u201d<\/p>\n<p><b>About Twilio<\/b><\/p>\n<p>\nToday&#8217;s leading companies trust Twilio&#8217;s Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers. For more information about Twilio (NYSE: TWLO), visit: <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.twilio.com%2F&amp;esheet=54159061&amp;newsitemid=20241202652073&amp;lan=en-US&amp;anchor=www.twilio.com&amp;index=7&amp;md5=1afe129d84c8ecf535801e7522b2cbd5\">www.twilio.com<\/a>.<\/p>\n<p><b>Forward-Looking Statements<\/b><\/p>\n<p>\nThis press release contains forward-looking statements, including, but not limited to, statements regarding Twilio\u2019s expectations regarding our platform and solutions, and expectations regarding our partnership and ISV programs.<\/p>\n<p>\nYou should not rely upon forward-looking statements as predictions of future events, the outcome of which are subject to known and unknown risks, uncertainties, and other factors that may cause our actual results, performance, or achievements to differ materially from those described in the forward-looking statements, including those more fully described in our most recent filings with the Securities and Exchange Commission.<\/p>\n<p>\nForward-looking statements represent our beliefs and assumptions only as of the date such statements are made and we undertake no obligation to update any forward-looking statements, except as required by law.<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20241202652073r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20241202652073\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20241202652073\/en\/<\/a><\/span><\/p>\n<p>\nMedia Contact:<br \/>\n<br \/>Oscar Murillo<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:press@twilio.com\">press@twilio.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> United States North America Nevada<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Software Data Analytics Marketing Data Management Communications Professional Services Technology Security<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20241202652073\/en\/2317692\/3\/logo-twilio-red.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Twilio Segment Expands Integration with AWS, Empowering Mutual Customers to Build Personalized Engagement Solutions at Scale Twilio Segment\u2019s Linked Audiences Beta now available for Amazon Redshift Twilio Segment and AWS customers gain expanded capabilities to drive smarter, more personalized customer interactions and stronger business outcomes LAS VEGAS&#8211;(BUSINESS WIRE)&#8211;Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today\u2019s leading brands, today announced at AWS re:Invent 2024 the public beta availability of Linked Audiences in Twilio Segment for Amazon Redshift. The integration makes it easier for Twilio Segment and AWS customers to build audiences, enrich their customer profiles, and grow personalization at scale. \u201cWith Linked Audiences, Amazon Redshift users can now create dynamic, context rich audiences that will &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/twilio-segment-expands-integration-with-aws-empowering-mutual-customers-to-build-personalized-engagement-solutions-at-scale\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Twilio Segment Expands Integration with AWS, Empowering Mutual Customers to Build Personalized Engagement Solutions at Scale&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-791547","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Twilio Segment Expands Integration with AWS, Empowering Mutual Customers to Build Personalized Engagement Solutions at Scale - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/twilio-segment-expands-integration-with-aws-empowering-mutual-customers-to-build-personalized-engagement-solutions-at-scale\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Twilio Segment Expands Integration with AWS, Empowering Mutual Customers to Build Personalized Engagement Solutions at Scale - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Twilio Segment Expands Integration with AWS, Empowering Mutual Customers to Build Personalized Engagement Solutions at Scale Twilio Segment\u2019s Linked Audiences Beta now available for Amazon Redshift Twilio Segment and AWS customers gain expanded capabilities to drive smarter, more personalized customer interactions and stronger business outcomes LAS VEGAS&#8211;(BUSINESS WIRE)&#8211;Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today\u2019s leading brands, today announced at AWS re:Invent 2024 the public beta availability of Linked Audiences in Twilio Segment for Amazon Redshift. The integration makes it easier for Twilio Segment and AWS customers to build audiences, enrich their customer profiles, and grow personalization at scale. \u201cWith Linked Audiences, Amazon Redshift users can now create dynamic, context rich audiences that will &hellip; Continue reading &quot;Twilio Segment Expands Integration with AWS, Empowering Mutual Customers to Build Personalized Engagement Solutions at Scale&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/twilio-segment-expands-integration-with-aws-empowering-mutual-customers-to-build-personalized-engagement-solutions-at-scale\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2024-12-02T14:03:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20241202652073r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/twilio-segment-expands-integration-with-aws-empowering-mutual-customers-to-build-personalized-engagement-solutions-at-scale\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/twilio-segment-expands-integration-with-aws-empowering-mutual-customers-to-build-personalized-engagement-solutions-at-scale\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Twilio Segment Expands Integration with AWS, Empowering Mutual Customers to Build Personalized Engagement Solutions at Scale\",\"datePublished\":\"2024-12-02T14:03:15+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/twilio-segment-expands-integration-with-aws-empowering-mutual-customers-to-build-personalized-engagement-solutions-at-scale\\\/\"},\"wordCount\":1119,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/twilio-segment-expands-integration-with-aws-empowering-mutual-customers-to-build-personalized-engagement-solutions-at-scale\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&amp;sty=20241202652073r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/twilio-segment-expands-integration-with-aws-empowering-mutual-customers-to-build-personalized-engagement-solutions-at-scale\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/twilio-segment-expands-integration-with-aws-empowering-mutual-customers-to-build-personalized-engagement-solutions-at-scale\\\/\",\"name\":\"Twilio Segment Expands Integration with AWS, Empowering Mutual Customers to Build Personalized Engagement Solutions at Scale - 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The integration makes it easier for Twilio Segment and AWS customers to build audiences, enrich their customer profiles, and grow personalization at scale. \u201cWith Linked Audiences, Amazon Redshift users can now create dynamic, context rich audiences that will &hellip; Continue reading \"Twilio Segment Expands Integration with AWS, Empowering Mutual Customers to Build Personalized Engagement Solutions at Scale\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/twilio-segment-expands-integration-with-aws-empowering-mutual-customers-to-build-personalized-engagement-solutions-at-scale\/","og_site_name":"Market Newsdesk","article_published_time":"2024-12-02T14:03:15+00:00","og_image":[{"url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20241202652073r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/twilio-segment-expands-integration-with-aws-empowering-mutual-customers-to-build-personalized-engagement-solutions-at-scale\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/twilio-segment-expands-integration-with-aws-empowering-mutual-customers-to-build-personalized-engagement-solutions-at-scale\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"Twilio Segment Expands Integration with AWS, Empowering Mutual Customers to Build Personalized Engagement Solutions at Scale","datePublished":"2024-12-02T14:03:15+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/twilio-segment-expands-integration-with-aws-empowering-mutual-customers-to-build-personalized-engagement-solutions-at-scale\/"},"wordCount":1119,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/twilio-segment-expands-integration-with-aws-empowering-mutual-customers-to-build-personalized-engagement-solutions-at-scale\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20241202652073r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/twilio-segment-expands-integration-with-aws-empowering-mutual-customers-to-build-personalized-engagement-solutions-at-scale\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/twilio-segment-expands-integration-with-aws-empowering-mutual-customers-to-build-personalized-engagement-solutions-at-scale\/","name":"Twilio Segment Expands Integration with AWS, Empowering Mutual Customers to Build Personalized Engagement Solutions at Scale - 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