{"id":790346,"date":"2024-11-25T08:03:11","date_gmt":"2024-11-25T13:03:11","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/wex-launches-two-ai-pilots-for-benefits-administration\/"},"modified":"2024-11-25T08:03:11","modified_gmt":"2024-11-25T13:03:11","slug":"wex-launches-two-ai-pilots-for-benefits-administration","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/wex-launches-two-ai-pilots-for-benefits-administration\/","title":{"rendered":"WEX Launches Two AI Pilots for Benefits Administration"},"content":{"rendered":"

<\/p>\n

WEX Launches Two AI Pilots for Benefits Administration<\/b><\/p>\n

WEX pilots GenAI benefits agent and AI-powered analytics to enhance employee decision making, mitigate the workload for overwhelmed HR teams during open enrollment season<\/i><\/p>\n

PORTLAND, Maine–(BUSINESS WIRE<\/a>)–WEX<\/a> (NYSE: WEX), the global commerce platform that simplifies the business of running a business, today announced a partnership with select employers to pilot two new artificial intelligence (AI) enhancements embedded within WEX\u2019s benefits administration platform, My Benefit Express<\/a>. Timed with open enrollment season and as industry pundits explore how AI can be successfully built for and leveraged within employee benefits<\/a>, WEX announced the pilot launch of its Benefit Assistant and BeneFITwise Premier capabilities, both of which harness AI to provide employees with personalized and actionable insights that can empower them to make informed decisions about their benefits.<\/p>\n

\n\u201cWEX is working to be at the forefront of AI innovation in the benefits space, driven by a customer-centric approach. These pilots reflect WEX\u2019s substantial investment of time and talent in AI. We believe AI can be a powerful and precise tool for solving our customers\u2019 most pressing challenges,\u201d said Karen Stroup, Chief Digital Officer, WEX<\/b>. \u201cEmployers are keen to drive well-being and retention without adding more to the plates of their HR teams. At the same time, employees are looking for insights that can reduce feeling overwhelmed and help with the decision-making process.\u201d<\/p>\n

\nWEX\u2019s two new AI functionalities, Benefit Assistant and BeneFITwise Premier, harness data to provide personalized and actionable insights for a number of health-related and financial scenarios.<\/p>\n

\n\u201cAt WEX, our ultimate goal is to maximize employees\u2019 physical and financial well-being while minimizing benefits-related interruptions for overextended HR teams,\u201d said Robert Deshaies, Chief Operating Officer, Benefits, WEX<\/b>. \u201cOur commitment to simplifying benefits administration as well as our concerted and responsible investment in AI to that end are reflected in these pilots.\u201d<\/p>\n

WEX\u2019s Benefit Assistant with GenAI<\/b><\/p>\n

\nParticipating employers will pilot Benefit Assistant, an AI agent, within WEX\u2019s My Benefit Express to provide interactive support for their teams when it comes to the selection and utilization of health and voluntary benefits. Benefit Assistant can provide personalized support for more than 1,500 benefits-related topics and commonly asked questions, ranging from how to enroll, to changing an address, requesting an insurance card, or adding a dependent. This is intended to empower employees to make informed decisions, reduce the number of inquiries directed to HR departments, and free up valuable time and resources for more strategic initiatives.<\/p>\n

\nEmployees interact with Benefit Assistant via a familiar interface. Behind the interface, generative AI technology provides personalized assistance with tasks such as understanding plan details, adding dependents, and navigating life events like marriage or the birth of a child. Human-like interactions without complex jargon can help employees navigate the complexities of their benefits with ease, empowering them to make informed decisions without burdening HR teams.<\/p>\n

WEX\u2019s AI-Powered BeneFITwise Premier<\/b><\/p>\n

\nAlso part of the pilot, BeneFITwise Premier \u2013 a decision-support tool offered by WEX \u2013 leverages AI to analyze individualized health claims data to provide personalized, year-round financial information and actionable insights to help employees maximize the value of their benefits within WEX\u2019s My Benefit Express benefit administration platform. BeneFITwise Premier goes beyond traditional benefits management by offering a comprehensive, data-driven solution that simplifies the decision-making process for employees, helping them select the right plans based on their unique healthcare needs and financial situations absent consultation with their company\u2019s HR department.<\/p>\n

\nThis feature proactively engages employees throughout the year, providing targeted communications that enhance overall benefits utilization and satisfaction, while hopefully helping to drive better employee retention and alleviating some of the engagement burden from internal HR teams.<\/p>\n

\nFeatures will be available 24\/7 to employees included under the pilots.<\/p>\n

\nFor more information about WEX\u2019s AI pilots for benefits administration, My Benefit Express, or WEX\u2019s other employee benefits offerings, visit: https:\/\/one.wexinc.com\/benefits-administration\/<\/a><\/p>\n

\nAll of WEX\u2019s benefits offerings \u2013 including My Benefit Express and the two AI pilots \u2013 are HIPAA-compliant, ensuring that data is handled with security in mind.<\/p>\n

About WEX<\/b><\/p>\n

\nWEX (NYSE: WEX) is the global commerce platform that simplifies the business of running a business. WEX has created a powerful ecosystem that offers seamlessly embedded, personalized solutions for its customers around the world. Through its rich data and specialized expertise in simplifying benefits, reimagining mobility, and paying and getting paid, WEX aims to make it easy for companies to overcome complexity and reach their full potential. For more information, please visit www.wexinc.com<\/a>.<\/p>\n

Forward-Looking Statements<\/b><\/p>\n

\nThis press release contains forward-looking statements including, but not limited to, statements regarding the expected strategic, operational, and financial benefits resulting from the launch and use of WEX\u2019s Benefit Assistant and BeneFITwise Premier. Any statements in this press release that are not statements of historical facts are forward-looking statements. When used in this press release, the words \u201canticipate,\u201d \u201cbelieve,\u201d \u201ccontinue,\u201d \u201ccould,\u201d \u201cestimate,\u201d \u201cexpect,\u201d \u201cintend,\u201d \u201cmay,\u201d \u201cplan,\u201d \u201cproject,\u201d \u201cwill,\u201d \u201cpositions,\u201d \u201cconfidence,\u201d and similar expressions are intended to identify forward-looking statements, although not all forward-looking statements contain such words. Forward-looking statements relate to our future plans, objectives, expectations, and intentions and are not historical facts and accordingly involve known and unknown risks and uncertainties and other factors that may cause the actual results or performance to be materially different from future results or performance expressed or implied by these forward-looking statements, including customer satisfaction with WEX\u2019s Benefit Assistant and BeneFITwise Premier, the Company\u2019s ability to offer and operate WEX\u2019s Benefit Assistant and BeneFITwise Premier as planned and the ability of the Company and its customers to realize the expected benefits of WEX\u2019s Benefit Assistant and BeneFITwise Premier; as well as other risks and uncertainties identified in Item 1A of our Annual Report on Form 10-K for the year ended December 31, 2023, filed with the Securities and Exchange Commission on February 23, 2024 and subsequent filings with the Securities and Exchange Commission. The forward-looking statements speak only as of the date of this press release and undue reliance should not be placed on these statements. The Company disclaims any obligation to update any forward-looking statements as a result of new information, future events, or otherwise.<\/p>\n

\"\"<\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20241125074912\/en\/<\/a><\/span><\/p>\n

\nMedia:
\n
WEX
\n
Kellie Jones, 615-415-0138
\n
Kellie.Jones@wexinc.com
\n<\/a><\/p>\n

Investors:
\n
WEX
\n
Steve Elder, 207-523-7769
\n
Steve.Elder@wexinc.com<\/a><\/p>\n

KEYWORDS:<\/b> United States North America Maine<\/p>\n

INDUSTRY KEYWORDS:<\/b> Technology Insurance Human Resources Electronic Commerce Professional Services Health Insurance Health Data Analytics Artificial Intelligence<\/p>\n

MEDIA:<\/b><\/p>\n\n\n\n\n
Logo<\/b><\/font><\/td>\n<\/tr>\n
\"Logo\"<\/td>\n<\/tr>\n
<\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

WEX Launches Two AI Pilots for Benefits Administration WEX pilots GenAI benefits agent and AI-powered analytics to enhance employee decision making, mitigate the workload for overwhelmed HR teams during open enrollment season PORTLAND, Maine–(BUSINESS WIRE)–WEX (NYSE: WEX), the global commerce platform that simplifies the business of running a business, today announced a partnership with select employers to pilot two new artificial intelligence (AI) enhancements embedded within WEX\u2019s benefits administration platform, My Benefit Express. Timed with open enrollment season and as industry pundits explore how AI can be successfully built for and leveraged within employee benefits, WEX announced the pilot launch of its Benefit Assistant and BeneFITwise Premier capabilities, both of which harness AI to provide employees with personalized and actionable … <\/p>\n

Continue reading “WEX Launches Two AI Pilots for Benefits Administration”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-790346","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nWEX Launches Two AI Pilots for Benefits Administration - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/wex-launches-two-ai-pilots-for-benefits-administration\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WEX Launches Two AI Pilots for Benefits Administration - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"WEX Launches Two AI Pilots for Benefits Administration WEX pilots GenAI benefits agent and AI-powered analytics to enhance employee decision making, mitigate the workload for overwhelmed HR teams during open enrollment season PORTLAND, Maine–(BUSINESS WIRE)–WEX (NYSE: WEX), the global commerce platform that simplifies the business of running a business, today announced a partnership with select employers to pilot two new artificial intelligence (AI) enhancements embedded within WEX\u2019s benefits administration platform, My Benefit Express. Timed with open enrollment season and as industry pundits explore how AI can be successfully built for and leveraged within employee benefits, WEX announced the pilot launch of its Benefit Assistant and BeneFITwise Premier capabilities, both of which harness AI to provide employees with personalized and actionable … Continue reading "WEX Launches Two AI Pilots for Benefits Administration"\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/wex-launches-two-ai-pilots-for-benefits-administration\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2024-11-25T13:03:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20241125074912r1&sid=flmnd&distro=nx&lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/wex-launches-two-ai-pilots-for-benefits-administration\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/wex-launches-two-ai-pilots-for-benefits-administration\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"WEX Launches Two AI Pilots for Benefits Administration\",\"datePublished\":\"2024-11-25T13:03:11+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/wex-launches-two-ai-pilots-for-benefits-administration\\\/\"},\"wordCount\":1093,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/wex-launches-two-ai-pilots-for-benefits-administration\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&sty=20241125074912r1&sid=flmnd&distro=nx&lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/wex-launches-two-ai-pilots-for-benefits-administration\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/wex-launches-two-ai-pilots-for-benefits-administration\\\/\",\"name\":\"WEX Launches Two AI Pilots for Benefits Administration - 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