{"id":787451,"date":"2023-10-02T14:26:28","date_gmt":"2023-10-02T18:26:28","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/new-jersey-natural-gas-names-marissa-travaline-vice-president-of-customer-service-marketing-and-energy-efficiency\/"},"modified":"2023-10-02T14:26:28","modified_gmt":"2023-10-02T18:26:28","slug":"new-jersey-natural-gas-names-marissa-travaline-vice-president-of-customer-service-marketing-and-energy-efficiency","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/new-jersey-natural-gas-names-marissa-travaline-vice-president-of-customer-service-marketing-and-energy-efficiency\/","title":{"rendered":"New Jersey Natural Gas Names Marissa Travaline Vice President of Customer Service, Marketing and Energy Efficiency"},"content":{"rendered":"

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New Jersey Natural Gas Names Marissa Travaline Vice President of Customer Service, Marketing and Energy Efficiency<\/b><\/p>\n

WALL, N.J.–(BUSINESS WIRE<\/a>)–
\nNew Jersey Natural Gas, (NJNG), a regulated subsidiary of New Jersey Resources (NYSE: NJR), announced the appointment of Marissa Travaline as Vice President, Customer Service, Marketing and Energy Efficiency effective today. In this role, Ms. Travaline will be responsible for overseeing a diverse team of employees and developing, implementing and executing NJNG\u2019s customer experience strategy, customer service and call center operations, residential and commercial growth objectives and energy-efficiency programs.<\/p>\n

\n\u201cMarissa brings nearly two decades of strong strategic and operational leadership to New Jersey Natural Gas, skills that will serve our customers and our company well as we lead the way to a clean energy future,\u201d said Steve Westhoven, President and CEO of New Jersey Natural Gas. \u201cAs the energy industry continues to evolve, managing the customer experience is more important than ever. I am confident Marissa will be an effective member of our executive team and will drive our customer service, marketing and energy-efficiency priorities.\u201d<\/p>\n

\nNJNG is the largest stand-alone natural gas utility in New Jersey with nearly 575,000 customers throughout six counties. The utility is recognized for its innovative energy-efficiency programs, including on-bill repayment plans, financing options and whole-house solutions, which have helped customers use less energy, save money and reduce emissions for nearly a decade and a half. NJNG was also named one of the Easiest Utilities To Do Business With and a Most Trusted Brand by Escalent according to its 2023 Cogent Syndicated Utility Trusted Brand and Customer Engagement\u2122: Residential report<\/a>. This is the ninth time out of the past 10 years the company was recognized for brand trust among customers.<\/p>\n

\nPrior to joining NJR, Ms. Travaline spent nearly 20 years working in the energy industry. Over the course of her extensive career, she developed in-depth experience in customer operations, customer experience, corporate external relations, investor relations and corporate communications.<\/p>\n

About New Jersey Resources
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<\/b>New Jersey Resources (NYSE: NJR) is a Fortune 1000 company that, through its subsidiaries, provides safe and reliable natural gas and clean energy services, including transportation, distribution, asset management and home services. NJR is composed of five primary businesses:<\/p>\n