{"id":783295,"date":"2023-09-12T06:58:57","date_gmt":"2023-09-12T10:58:57","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/telus-international-named-to-constellation-shortlist-for-customer-experience-cx-operations-services-global\/"},"modified":"2023-09-12T06:58:57","modified_gmt":"2023-09-12T10:58:57","slug":"telus-international-named-to-constellation-shortlist-for-customer-experience-cx-operations-services-global","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/telus-international-named-to-constellation-shortlist-for-customer-experience-cx-operations-services-global\/","title":{"rendered":"TELUS International Named to Constellation ShortList\u2122 for Customer Experience (CX) Operations Services: Global"},"content":{"rendered":"

<\/p>\n

TELUS International Named to Constellation ShortList<\/b>\u2122<\/b> for Customer Experience (CX) Operations Services: Global<\/b><\/p>\n

VANCOUVER, British Columbia–(BUSINESS WIRE<\/a>)–TELUS International<\/a> (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced it was named to the 2023 Constellation ShortList\u2122 for Customer Experience (CX) Operations Services: Global<\/a> for its leading delivery of critical transformation initiative requirements for early adopters and fast-follower organizations.<\/p>\n

\n“We are honored to once again be recognized by Constellation Research as a leading global CX provider of innovative and integrated solutions for customer experience excellence,\u201d said Jeff Puritt, President and CEO, TELUS International. \u201cIn today\u2019s competitive market, strategic technology implementations, digital transformations and differentiated customer experiences have become defining factors for success. Our company\u2019s robust end-to-end portfolio of leading-class digital CX solutions, including digital consulting and user experience design, generative AI services, AI data solutions and intelligent automation, enable us to create dynamic, scalable, personalized and engaging customer experiences for the brands we support.\u201d<\/p>\n

\n\u201cConstellation\u2019s 6,000+ buyers have begun a rationalization and optimization process for their investments. CXO\u2019s are consolidating capabilities and reducing the number of vendors they work with,\u201d said R \u201cRay\u201d Wang, chairman and founder at Constellation Research. \u201cAs they move to core platforms, they are also seeking the best of breed solutions that bring unique business capabilities to market for their business. This year\u2019s shortlists take into account this shift and identify which solutions truly stand out.\u201d<\/p>\n

\nConstellation Research advises leaders on leveraging disruptive technologies to achieve business model transformation and streamline business processes. Products and services named to the Constellation ShortList meet the threshold criteria for this category as determined through client inquiries, partner conversations, customer references, vendor selection projects, market share, and internal research. The portfolio is updated at least once per year as the analyst team deems necessary based on market conditions.<\/p>\n

\nTo learn more about TELUS International\u2019s leading digital CX solutions, please visit: www.telusinternational.com<\/a>.<\/p>\n

Disclaimer<\/i><\/b><\/p>\n

Constellation Research does not endorse any solution or service named in its research.<\/i><\/p>\n

About TELUS International<\/b><\/p>\n

\nTELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company\u2019s services support the full lifecycle of its clients\u2019 digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International\u2019s integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS International partners with brands across strategic industry verticals, including tech and games, communications and media, ecommerce and fintech, banking, financial services and insurance, healthcare, and others.<\/p>\n

\nTELUS International\u2019s unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. Since 2007, the company has positively impacted the lives of more than 1.2 million citizens around the world, building stronger communities and helping those in need through large-scale volunteer events and charitable giving. Five TELUS International Community Boards have provided $5.3 million in funding to grassroots charitable organizations since 2011. Learn more at: telusinternational.com<\/a>.<\/p>\n

\"\"<\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20230912893260\/en\/<\/a><\/span><\/p>\n

TELUS International Investor Relations
\n<\/b>
Jason Mayr
\n
(604) 695-3455
\n
ir@telusinternational.com
\n<\/a><\/p>\n

TELUS International Media Relations
\n<\/b>
Ali Wilson
\n
(604) 328-7093
\n
media.relations@telusinternational.com<\/a><\/p>\n

KEYWORDS:<\/b> North America Canada<\/p>\n

INDUSTRY KEYWORDS:<\/b> Technology Consulting Marketing Communications Professional Services Software Digital Marketing Data Analytics Data Management Artificial Intelligence<\/p>\n

MEDIA:<\/b><\/p>\n\n\n\n\n
Logo<\/b><\/font><\/td>\n<\/tr>\n
\"Logo\"<\/td>\n<\/tr>\n
<\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

TELUS International Named to Constellation ShortList\u2122 for Customer Experience (CX) Operations Services: Global VANCOUVER, British Columbia–(BUSINESS WIRE)–TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced it was named to the 2023 Constellation ShortList\u2122 for Customer Experience (CX) Operations Services: Global for its leading delivery of critical transformation initiative requirements for early adopters and fast-follower organizations. “We are honored to once again be recognized by Constellation Research as a leading global CX provider of innovative and integrated solutions for customer experience excellence,\u201d said Jeff Puritt, President and CEO, TELUS International. \u201cIn today\u2019s competitive market, strategic technology … <\/p>\n

Continue reading “TELUS International Named to Constellation ShortList\u2122 for Customer Experience (CX) Operations Services: Global”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-783295","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nTELUS International Named to Constellation ShortList\u2122 for Customer Experience (CX) Operations Services: Global - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/telus-international-named-to-constellation-shortlist-for-customer-experience-cx-operations-services-global\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TELUS International Named to Constellation ShortList\u2122 for Customer Experience (CX) Operations Services: Global - 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