{"id":773149,"date":"2023-07-27T14:54:24","date_gmt":"2023-07-27T18:54:24","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/isg-to-publish-reports-on-intelligent-automation-providers\/"},"modified":"2023-07-27T14:54:24","modified_gmt":"2023-07-27T18:54:24","slug":"isg-to-publish-reports-on-intelligent-automation-providers","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/isg-to-publish-reports-on-intelligent-automation-providers\/","title":{"rendered":"ISG to Publish Reports on Intelligent Automation Providers"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }\n.bwlistdisc { list-style-type: disc }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>ISG to Publish Reports on Intelligent Automation Providers<\/b><\/p>\n<p class=\"bwalignc\"><b>Upcoming ISG Provider Lens\u2122 reports will assess providers facilitating intelligent, AI-powered automation to transform and streamline enterprise business processes<\/b><\/p>\n<p>STAMFORD, Conn.&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<br \/>\nInformation Services Group (<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.isg-one.com&amp;esheet=53486743&amp;newsitemid=20230727212857&amp;lan=en-US&amp;anchor=ISG&amp;index=1&amp;md5=c77e208bd858be4fd47aeeab681d5b43\">ISG<\/a>) (Nasdaq: <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.nasdaq.com%2Fsymbol%2Fiii&amp;esheet=53486743&amp;newsitemid=20230727212857&amp;lan=en-US&amp;anchor=III&amp;index=2&amp;md5=a10fba5bd671fed6273d12af51a58611\">III<\/a>), a leading global technology research and advisory firm, has launched research studies examining providers of intelligent automation platforms and services, which are increasingly becoming crucial for a growing variety of business operations.<\/p>\n<p>\nThe ISG Provider Lens\u2122 Intelligent Automation \u2013 Platforms and Products 2023 report, scheduled to be released in November, will evaluate providers of technologies at the forefront of the intelligent automation revolution, including conversational AI, intelligent document processing and process discovery and mining. In December, ISG Provider Lens\u2122 will publish the Intelligent Automation \u2013 Services and Solutions 2023 report, which will scrutinize automation service providers and global system integrators that offer consulting, implementation, and support services to enterprises.<\/p>\n<p>\nThe report does not cover independent advisory firms, such as <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fisg-one.com%2Fconsulting%2Fautomation%3FsearchTerms%3DISG%2BAutomation&amp;esheet=53486743&amp;newsitemid=20230727212857&amp;lan=en-US&amp;anchor=ISG+Automation&amp;index=3&amp;md5=df4a439d6b2dfa1afdbe4e6889ac9bb7\">ISG Automation<\/a>, that are platform-agnostic and offer integration and support services across a variety of platforms.<\/p>\n<p>\nEnterprise buyers will be able to use information from the reports to evaluate their current vendor relationships, potential new engagements and available offerings, while ISG advisors use the information to recommend providers to the firm\u2019s buy-side clients.<\/p>\n<p>\nAs machine learning makes strides, intelligent automation platforms and products are becoming more important for enterprise business transformation. To help put these platforms and products to work, service providers and global systems integrators offer consulting, implementation and support services.<\/p>\n<p>\n\u201cEmerging technologies are bringing human-machine augmentation to unprecedented levels of advancement, even for complex activities,\u201d said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. \u201cPlatforms and services are growing more powerful to meet enterprise demand, and service providers and global systems integrators are stepping up to help organizations harness that power amid the growing complexity.\u201d<\/p>\n<p>\nThough currently one of the hottest topics in the technology space, Generative AI will not be covered in this year\u2019s intelligent automation reports, Aase said. \u201cGenerative AI is part of every conversation, but providers are still in the process of developing scalable, enterprise-grade solutions that focus on specific use cases and can handle enterprise data securely and safely,\u201d he said. \u201cWe will evaluate providers on their Generative AI solutions in the future as they develop these capabilities.\u201d<\/p>\n<p>\nFor each of the six quadrants covered this year\u2019s reports, ISG notes providers should demonstrate a strategy, roadmap and R&amp;D investments in developing future Generative AI capabilities.<\/p>\n<p>\nFor the Intelligent Automation \u2013 Platforms and Products study, ISG has distributed surveys to nearly 100 providers of intelligent automation technologies. Working in collaboration with ISG\u2019s global advisors, the research team will produce three quadrants representing the automation services and products the typical enterprise is buying, based on ISG\u2019s experience working with its clients. The three quadrants to be covered are:<\/p>\n<ul class=\"bwlistdisc\">\n<li><b>Conversational AI Platforms<\/b>, evaluating providers of software solutions for developing automated agents that interact with users through text or voice. These solutions integrate with chat interfaces such as messaging and social media platforms.\n<\/li>\n<\/ul>\n<ul class=\"bwlistdisc\">\n<li><b>Intelligent Document Processing<\/b>,<b \/>covering providers of proprietary software products or solutions for automatically discovering, analyzing and processing documents using artificial intelligence technologies such as natural language processing, machine learning, computer vision and deep learning.\n<\/li>\n<\/ul>\n<ul class=\"bwlistdisc\">\n<li><b>Process Discovery and Mining<\/b>, assessing providers of proprietary software platforms, tools and services for discovering and improving real-time processes in an organization. These enable companies to find opportunities for automation to improve workforce productivity and customer experience.\n<\/li>\n<\/ul>\n<p>\nGeographically focused reports from the study will cover the global intelligent automation market and examine products and platforms available in the U.S. and Europe.<br \/>\n<br \/>A list of identified providers and vendors and further details on the study are available in this <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fisg-one.com%2Fdocs%2Fdefault-source%2F2023-ipl-brochures%2Fintelligent-automation-platforms-products_brochure_2023.pdf%3Fsfvrsn%3De7dbd731_0&amp;esheet=53486743&amp;newsitemid=20230727212857&amp;lan=en-US&amp;anchor=digital+brochure&amp;index=4&amp;md5=f4a1bd42be153a4a3f34f9066186d450\">digital brochure<\/a>.<\/p>\n<p>\nFor the Intelligent Automation \u2013 Services and Solutions 2023 study, ISG has distributed surveys to more than 50 automation service providers and system integrators. The three quadrants are:<\/p>\n<ul class=\"bwlistdisc\">\n<li><b>Intelligent Enterprise Automation<\/b>, evaluating providers of services across business process outsourcing and business functions with automation supplemented by advanced analytics and AI technologies, along with associated services that enable enterprises to augment their workforce capabilities.\n<\/li>\n<\/ul>\n<ul class=\"bwlistdisc\">\n<li><b>Artificial Intelligence for IT Operations (AIOps)<\/b>,<b \/>covering vendors of proprietary AIOps solutions, platforms and frameworks that allow enterprises to monitor a distributed IT infrastructure, understand IT behavior and orchestrate workflows or automated corrections.\n<\/li>\n<\/ul>\n<ul class=\"bwlistdisc\">\n<li><b>Next-Gen Automation<\/b>, assessing providers\u2019 approaches to building a sustainable automation roadmap, including innovation, technology adoption and bot development. The quadrant encompasses assisting clients with education, organizational change management and upgrades in sync with new releases.\n<\/li>\n<\/ul>\n<p>\nReports from this study will cover the global intelligent automation services market and examine services and solutions available in the U.S. and Europe.<br \/>\n<br \/>A list of identified providers and vendors and further details on the study are available in this <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fisg-one.com%2Fdocs%2Fdefault-source%2F2023-ipl-brochures%2Fintelligent-automation-services-and-solutions_brochure_2023.pdf%3Fsfvrsn%3Df7dbd731_0&amp;esheet=53486743&amp;newsitemid=20230727212857&amp;lan=en-US&amp;anchor=digital+brochure&amp;index=5&amp;md5=ac853200a84263320f983758e5b66665\">digital brochure<\/a>.<\/p>\n<p>\nISG analysts Ashwin Gaidhani (U.S.) and Mark Purdy (Europe) will serve as authors of the reports. Providers not listed in either brochure can <a rel=\"nofollow\" href=\"mailto:isglens@isg-one.com\">contact ISG<\/a> and ask to be included in the studies.<\/p>\n<p>\nAll 2023 ISG Provider Lens\u2122 evaluations now feature new and expanded customer experience (CX) data that measures actual enterprise experience with specific provider services and solutions, based on ISG\u2019s continuous CX research. Enterprise customers wishing to share their experience about a specific provider or vendor are encouraged to <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fisg-one.com%2Fresearch%2Fstar-of-excellence%2Fparticipate&amp;esheet=53486743&amp;newsitemid=20230727212857&amp;lan=en-US&amp;anchor=register+here&amp;index=6&amp;md5=c3f97c176ae10f94ab46a7cd9aebf865\">register here<\/a> to receive a personalized survey URL. Participants will receive a copy of this report in return for their feedback.<\/p>\n<p><b>About ISG Provider Lens\u2122 Research<\/b><\/p>\n<p>\nThe ISG Provider Lens\u2122 Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG&#8217;s global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG&#8217;s enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore\/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fc212.net%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D2369469-1%26h%3D861603975%26u%3Dhttps%253A%252F%252Fisg-one.com%252Fresearch%252Fisg-provider-lens%26a%3Dwebpage&amp;esheet=53486743&amp;newsitemid=20230727212857&amp;lan=en-US&amp;anchor=webpage&amp;index=7&amp;md5=12c53f4a8a2f12f82eaf02211d086b89\">webpage<\/a>.<\/p>\n<p>\nA companion research series, the ISG Provider Lens Archetype reports, offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.<\/p>\n<p><b>About ISG<\/b><\/p>\n<p>\nISG (Information Services Group) (Nasdaq: <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.nasdaq.com%2Fsymbol%2Fiii&amp;esheet=53486743&amp;newsitemid=20230727212857&amp;lan=en-US&amp;anchor=III&amp;index=8&amp;md5=d12eb74a55d5f23fb30b8a39670adeaf\">III<\/a>) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world\u2019s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,600 digital-ready professionals operating in more than 20 countries \u2014 a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry\u2019s most comprehensive marketplace data. For more information, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.isg-one.com&amp;esheet=53486743&amp;newsitemid=20230727212857&amp;lan=en-US&amp;anchor=www.isg-one.com&amp;index=9&amp;md5=f9e5621f0572364275ae244769611e7b\">www.isg-one.com<\/a>.<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20230727212857r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20230727212857\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20230727212857\/en\/<\/a><\/span><\/p>\n<p><b>Press:<br \/>\n<br \/><\/b>Will Thoretz, ISG<br \/>\n<br \/>+1 203 517 3119<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:will.thoretz@isg-one.com\">will.thoretz@isg-one.com<\/a><\/p>\n<p>\nJulianna Sheridan, Matter Communications for ISG<br \/>\n<br \/>+1 978-518-4520<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:isg@matternow.com\">isg@matternow.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> Connecticut United States North America<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Software Networks Consulting Data Management Professional Services Technology Other Technology Security<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20230727212857\/en\/1016900\/3\/ISG_%28R%29_Logo.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>ISG to Publish Reports on Intelligent Automation Providers Upcoming ISG Provider Lens\u2122 reports will assess providers facilitating intelligent, AI-powered automation to transform and streamline enterprise business processes STAMFORD, Conn.&#8211;(BUSINESS WIRE)&#8211; Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched research studies examining providers of intelligent automation platforms and services, which are increasingly becoming crucial for a growing variety of business operations. The ISG Provider Lens\u2122 Intelligent Automation \u2013 Platforms and Products 2023 report, scheduled to be released in November, will evaluate providers of technologies at the forefront of the intelligent automation revolution, including conversational AI, intelligent document processing and process discovery and mining. In December, ISG Provider Lens\u2122 will publish the Intelligent Automation &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/isg-to-publish-reports-on-intelligent-automation-providers\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;ISG to Publish Reports on Intelligent Automation Providers&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-773149","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ISG to Publish Reports on Intelligent Automation Providers - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/isg-to-publish-reports-on-intelligent-automation-providers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ISG to Publish Reports on Intelligent Automation Providers - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"ISG to Publish Reports on Intelligent Automation Providers Upcoming ISG Provider Lens\u2122 reports will assess providers facilitating intelligent, AI-powered automation to transform and streamline enterprise business processes STAMFORD, Conn.&#8211;(BUSINESS WIRE)&#8211; Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched research studies examining providers of intelligent automation platforms and services, which are increasingly becoming crucial for a growing variety of business operations. The ISG Provider Lens\u2122 Intelligent Automation \u2013 Platforms and Products 2023 report, scheduled to be released in November, will evaluate providers of technologies at the forefront of the intelligent automation revolution, including conversational AI, intelligent document processing and process discovery and mining. 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Market Newsdesk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.marketnewsdesk.com\/index.php\/isg-to-publish-reports-on-intelligent-automation-providers\/","og_locale":"en_US","og_type":"article","og_title":"ISG to Publish Reports on Intelligent Automation Providers - Market Newsdesk","og_description":"ISG to Publish Reports on Intelligent Automation Providers Upcoming ISG Provider Lens\u2122 reports will assess providers facilitating intelligent, AI-powered automation to transform and streamline enterprise business processes STAMFORD, Conn.&#8211;(BUSINESS WIRE)&#8211; Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched research studies examining providers of intelligent automation platforms and services, which are increasingly becoming crucial for a growing variety of business operations. The ISG Provider Lens\u2122 Intelligent Automation \u2013 Platforms and Products 2023 report, scheduled to be released in November, will evaluate providers of technologies at the forefront of the intelligent automation revolution, including conversational AI, intelligent document processing and process discovery and mining. In December, ISG Provider Lens\u2122 will publish the Intelligent Automation &hellip; Continue reading \"ISG to Publish Reports on Intelligent Automation Providers\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/isg-to-publish-reports-on-intelligent-automation-providers\/","og_site_name":"Market Newsdesk","article_published_time":"2023-07-27T18:54:24+00:00","og_image":[{"url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20230727212857r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/isg-to-publish-reports-on-intelligent-automation-providers\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/isg-to-publish-reports-on-intelligent-automation-providers\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"ISG to Publish Reports on Intelligent Automation Providers","datePublished":"2023-07-27T18:54:24+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/isg-to-publish-reports-on-intelligent-automation-providers\/"},"wordCount":1258,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/isg-to-publish-reports-on-intelligent-automation-providers\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20230727212857r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/isg-to-publish-reports-on-intelligent-automation-providers\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/isg-to-publish-reports-on-intelligent-automation-providers\/","name":"ISG to Publish Reports on Intelligent Automation Providers - 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