{"id":768670,"date":"2023-07-10T15:02:35","date_gmt":"2023-07-10T19:02:35","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/servicenow-recognized-as-a-visionary-in-the-2023-gartner-magic-quadrant-for-application-performance-monitoring-apm-and-observability\/"},"modified":"2023-07-10T15:02:35","modified_gmt":"2023-07-10T19:02:35","slug":"servicenow-recognized-as-a-visionary-in-the-2023-gartner-magic-quadrant-for-application-performance-monitoring-apm-and-observability","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/servicenow-recognized-as-a-visionary-in-the-2023-gartner-magic-quadrant-for-application-performance-monitoring-apm-and-observability\/","title":{"rendered":"ServiceNow Recognized as a Visionary in the 2023 Gartner\u00ae Magic Quadrant\u2122 for Application Performance Monitoring (APM) and Observability"},"content":{"rendered":"

<\/p>\n

ServiceNow Recognized as a Visionary in the 2023 Gartner\u00ae Magic Quadrant\u2122 for Application Performance Monitoring (APM) and Observability<\/b><\/p>\n

ServiceNow is recognized for its ability to execute and completeness of vision<\/i><\/p>\n

SANTA CLARA, Calif.–(BUSINESS WIRE<\/a>)–ServiceNow<\/a> (NYSE: NOW), the leading digital workflow company making the world work better for everyone, has been named a Visionary in the 2023 Gartner\u00ae Magic Quadrant\u2122<\/b> for Application Performance Monitoring (APM) and Observability.<\/p>\n

\n“When I talk with customers, they tell me their biggest priority is accelerating product innovation while simultaneously making their software more reliable. This isn\u2019t possible without a sound observability strategy, and we are one of the only solutions that brings modern, standards-based Cloud Observability into the same solution used for Event Management and Service Operations,\u201d said Ben Sigelman, general manager of ServiceNow Cloud Observability and co-founder of Lightstep and OpenTelemetry. \u201cWe are thrilled to be recognized by Gartner for our ability to execute and completeness of vision as we enter this next evolution of how teams will govern, monitor, observe, and innovate across complex heterogeneous technology estates.\u201d<\/p>\n

\nServiceNow Cloud Observability helps organizations manage the growing scale and complexity of cloud and cloud-native infrastructure by unifying critical telemetry data (logs, metrics, and tracing). Building off existing solutions on the Now Platform, Cloud Observability completes the visibility picture across the enterprise by helping organizations easily identify issues, reduce mean time to resolution (MTTR), and break down siloes to protect revenue and boost customer satisfaction.<\/p>\n

\nAccording to Gartner, \u201cAPM and observability tools are powerful analytics platforms that ingest multiple telemetry feeds and provide critical insight into application health, performance and increasingly, security.\u201d<\/p>\n

\nServiceNow Cloud Observability is powered by Lightstep<\/a> and Era Software<\/a>, visibility innovators that ServiceNow acquired in 2021 and 2022 respectively, to extend the benefits of observability across the entire Now Platform. Lightstep\u2019s founders and ServiceNow Cloud Observability leaders, Ben Sigelman, Ben Cronin, and Daniel Spoonhower, co-created both the OpenTracing and OpenTelemetry open-source projects, leading the industry\u2019s overall migration away from proprietary solutions toward the portable, always-on, and open standards-based acquisition of telemetry data.<\/p>\n

\nRecent product innovations for ServiceNow Cloud Observability include:<\/p>\n