{"id":766033,"date":"2023-06-26T10:03:08","date_gmt":"2023-06-26T14:03:08","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/new-research-from-assurant-finds-renters-value-tech-support-and-connected-living-options\/"},"modified":"2023-06-26T10:03:08","modified_gmt":"2023-06-26T14:03:08","slug":"new-research-from-assurant-finds-renters-value-tech-support-and-connected-living-options","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/new-research-from-assurant-finds-renters-value-tech-support-and-connected-living-options\/","title":{"rendered":"New Research From Assurant Finds Renters Value Tech Support and Connected Living Options"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }\n.bwlistdisc { list-style-type: disc }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>New Research From Assurant Finds Renters Value Tech Support and Connected Living Options<\/b><\/p>\n<p class=\"bwalignc\"><i>Tech Support and Connected Ecosystems Increasingly Important Opportunities for Property Management Companies<\/i><\/p>\n<p>ATLANTA&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<br \/>\nNew research from <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.assurant.com%2F&amp;esheet=53429562&amp;newsitemid=20230626169260&amp;lan=en-US&amp;anchor=Assurant%2C+Inc.+%28NYSE%3AAIZ%29&amp;index=1&amp;md5=f874adac04253d3788ba150437714e9f\">Assurant, Inc. (NYSE:AIZ)<\/a>, a leading global business services company that supports, protects and connects major consumer purchases, reveals that the average renter believes offering tech support, as well as connected home ecosystems, significantly increases property management companies\u2019 positive brand perception and would influence their next rental choice.\n<\/p>\n<p>\nAssurant\u2019s proprietary consumer insights research explores U.S. renters\u2019 attitudes towards connected devices and smart home living during 2023. According to the research, 86 percent of renters indicated that adding a tech support service to their building could significantly increase the positive brand perception for property management companies. Additionally, 56 percent of renters indicated that the availability of a connected ecosystem could influence their future rental choice when looking at comparable community options.\n<\/p>\n<p>\n\u201cRenters\u2019 priorities are changing as the demand for work-from-home amenities and other connected features become the norm,\u201d said Ryan Lumsden, president of Assurant Renters Solutions. \u201cAs a result, 24\/7 technical support modernizes a building\u2019s maintenance support to address the new problems renters face without having to add additional headcount.\u201d\n<\/p>\n<p>\nAs smart home technology continues to grow, so does a desire among renters for helpful technical support. Among the findings:\n<\/p>\n<ul class=\"bwlistdisc\">\n<li><b>Nearly 20 percent<\/b> admitted that they need technical assistance on a <b>regular basis<\/b>.\n<\/li>\n<li><b>62 percent<\/b> perceived a product that offers unlimited, personalized tech support that could be included as part of a lease agreement as <b>highly valuable<\/b>.\n<\/li>\n<li><b>57 percent<\/b> perceived a product that offers personalized tech support services for a nominal fee as <b>highly valuable<\/b>.\n<\/li>\n<\/ul>\n<p>\n\u201cThe research makes clear that technical support service is an increasingly attractive and unique solution to support renters who need help with their connected appliances and devices,\u201d said Lumsden. \u201cProperty management companies that adapt to the changing landscape and create additional, relevant value for their tenants can position themselves favorably in the minds of renters.\u201d\n<\/p>\n<p>\nAssurant is, once again, leading the way with a new, innovative solution for partners with its Personal TechPro product &#8211; the rental industry\u2019s first solution of this kind. Assurant has years of experience protecting connected devices for major consumer brands and is now able to offer property management companies the same level of support no other renter\u2019s solution provider can.\n<\/p>\n<p>\nAssurant\u2019s consumer insights research examined renters\u2019 attitudes toward connected smart home devices and tech support, and how those attitudes impact property management companies. The research is comprised of responses from 1,000 renters from representative age groups and a mix of community types based on building size to ensure that there was routine interaction with a leasing agent and\/or property management company.\n<\/p>\n<p><b>About Assurant<\/b><\/p>\n<p>\nAssurant, Inc. (NYSE: AIZ) is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world\u2019s leading brands to develop innovative solutions and to deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products and other products.\n<\/p>\n<p>\nLearn more at <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.assurant.com%2F&amp;esheet=53429562&amp;newsitemid=20230626169260&amp;lan=en-US&amp;anchor=assurant.com&amp;index=2&amp;md5=282d642f1ec764eca7df3a2a0dd308bd\">assurant.com<\/a> or on Twitter <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Ftwitter.com%2FAssurant&amp;esheet=53429562&amp;newsitemid=20230626169260&amp;lan=en-US&amp;anchor=%40Assurant&amp;index=3&amp;md5=10f157dd78c14f270a170bf8e67eaaba\">@Assurant<\/a>.\n<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20230626169260r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20230626169260\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20230626169260\/en\/<\/a><\/span><\/p>\n<p>\nAndrew DeChellis<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:Andrew.dechellis@assurant.com\">Andrew.dechellis@assurant.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> United States North America Georgia<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Residential Building &amp; Real Estate Urban Planning Technology Construction &amp; Property Professional Services Interior Design Environmental, Social and Governance (ESG) Other Technology Environment Insurance Mobile\/Wireless<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20230626169260\/en\/486492\/3\/AIZ-Assurant_logo_Corporate.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>New Research From Assurant Finds Renters Value Tech Support and Connected Living Options Tech Support and Connected Ecosystems Increasingly Important Opportunities for Property Management Companies ATLANTA&#8211;(BUSINESS WIRE)&#8211; New research from Assurant, Inc. (NYSE:AIZ), a leading global business services company that supports, protects and connects major consumer purchases, reveals that the average renter believes offering tech support, as well as connected home ecosystems, significantly increases property management companies\u2019 positive brand perception and would influence their next rental choice. Assurant\u2019s proprietary consumer insights research explores U.S. renters\u2019 attitudes towards connected devices and smart home living during 2023. According to the research, 86 percent of renters indicated that adding a tech support service to their building could significantly increase the positive brand perception &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/new-research-from-assurant-finds-renters-value-tech-support-and-connected-living-options\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;New Research From Assurant Finds Renters Value Tech Support and Connected Living Options&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-766033","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>New Research From Assurant Finds Renters Value Tech Support and Connected Living Options - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/new-research-from-assurant-finds-renters-value-tech-support-and-connected-living-options\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New Research From Assurant Finds Renters Value Tech Support and Connected Living Options - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"New Research From Assurant Finds Renters Value Tech Support and Connected Living Options Tech Support and Connected Ecosystems Increasingly Important Opportunities for Property Management Companies ATLANTA&#8211;(BUSINESS WIRE)&#8211; New research from Assurant, Inc. (NYSE:AIZ), a leading global business services company that supports, protects and connects major consumer purchases, reveals that the average renter believes offering tech support, as well as connected home ecosystems, significantly increases property management companies\u2019 positive brand perception and would influence their next rental choice. Assurant\u2019s proprietary consumer insights research explores U.S. renters\u2019 attitudes towards connected devices and smart home living during 2023. 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(NYSE:AIZ), a leading global business services company that supports, protects and connects major consumer purchases, reveals that the average renter believes offering tech support, as well as connected home ecosystems, significantly increases property management companies\u2019 positive brand perception and would influence their next rental choice. Assurant\u2019s proprietary consumer insights research explores U.S. renters\u2019 attitudes towards connected devices and smart home living during 2023. 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