{"id":765159,"date":"2023-06-21T10:06:28","date_gmt":"2023-06-21T14:06:28","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/weave-introduces-message-analytics-tool-and-new-enhancements-to-phone-analytics-platform\/"},"modified":"2023-06-21T10:06:28","modified_gmt":"2023-06-21T14:06:28","slug":"weave-introduces-message-analytics-tool-and-new-enhancements-to-phone-analytics-platform","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/weave-introduces-message-analytics-tool-and-new-enhancements-to-phone-analytics-platform\/","title":{"rendered":"Weave Introduces Message Analytics Tool and New Enhancements to Phone Analytics Platform"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>Weave Introduces Message Analytics Tool and New Enhancements to Phone Analytics Platform<\/b><\/p>\n<p class=\"bwalignc\"><i>New features give customers actionable and easy-to-consume data around patient communication trends.<\/i><\/p>\n<p>LEHI, Utah&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.getweave.com%2F&amp;esheet=53427069&amp;newsitemid=20230621058602&amp;lan=en-US&amp;anchor=Weave&amp;index=1&amp;md5=099388045dcd4f3da7ef16e658128ea4\">Weave<\/a> (NYSE: WEAV), the all-in-one customer communication and engagement platform for small- and medium-sized businesses, has announced the release of a new Message Analytics tool, aimed at helping practices analyze patient interactions more effectively and view best practice benchmarks to see how well they are performing. The Phone Analytics platform has also been enhanced, providing multi-office practices with an even more robust and comprehensive customer interaction platform.<\/p>\n<p id=\"news-body-cta\">This press release features multimedia. View the full release here: <a href=\"https:\/\/www.businesswire.com\/news\/home\/20230621058602\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20230621058602\/en\/<\/a><\/p>\n<div id=\"bwbodyimg\" style=\"width: 480px;float:left;padding-left:0px;padding-right:20px;padding-top:0px;padding-bottom:0px\"><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20230621058602\/en\/1824328\/4\/message-analytics-pr_%282%29.jpg\" alt=\"(Graphic: Business Wire)\" \/><\/p>\n<p style=\"font-size:85%\">(Graphic: Business Wire)<\/p>\n<\/div>\n<p>\nWeave&#8217;s new Message Analytics tool supports its mission of providing practices with a comprehensive view of customer communications. It enables practices to extract insights on the message type, volume, and trends like non-patient-to-patient communication ratio and peak text communication times. The tool also offers benchmarks based on other Weave offices, helping practices optimize their messaging strategies and improve efficiency in patient communication.<\/p>\n<p>\nIn addition, Weave&#8217;s Phone Analytics platform has been upgraded to provide businesses with an even more user-friendly view of their phone interactions with customers. The new feature provides businesses with advanced filtering options, enabling them to dig deeper into their customer data based on location and time. The platform also offers a robust data visualization tool, making it easier for businesses to analyze phone interactions and identify trends.<\/p>\n<p>\n\u201cBy providing our customers with the tools to analyze their customer communication data we are setting them up to succeed,&#8221; said Branden Niesh, Chief Product &amp; Technology Officer of Weave. &#8220;With Message Analytics and the updates to the Phone Analytics tool, our customers now have access to actionable, easily consumed data that directly affects their bottom line. Weave is committed to providing practices with tools to manage all their communications channels in one place, and these new features will further enable businesses to optimize their customer interactions.&#8221;<\/p>\n<p>\nWeave has solidified its position as the leading software for patient communication and engagement. Recognized as a Leader in G2&#8217;s 2023 Summer Report for Patient Engagement and Patient Relationship Management Software, Weave continues to receive industry awards. This year, Weave has received the Dentaltown Townie Choice Award\u00ae for the Best Patient Communication System and a Martech Breakthrough Award for the Best SMB CRM software. To stay updated on Weave&#8217;s latest product updates and other news, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.getweave.com%2Fnewsroom%2F&amp;esheet=53427069&amp;newsitemid=20230621058602&amp;lan=en-US&amp;anchor=https%3A%2F%2Fwww.getweave.com%2Fnewsroom%2F&amp;index=2&amp;md5=5e8fd2e8b51a3134d6f1b93b391edd58\">https:\/\/www.getweave.com\/newsroom\/<\/a>.<\/p>\n<p><b>About Weave<br \/>\n<br \/><\/b>Weave is the all-in-one customer communication and engagement platform for small- and medium-sized businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave\u2019s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. Weave has set the bar for Utah startup achievement &amp; work culture. In the past year, Weave has been named a G2 leader in Patient Engagement, Optometry, Dental Practice Management and Patient Relationship Management software. To learn more, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.getweave.com%2Fnewsroom%2F&amp;esheet=53427069&amp;newsitemid=20230621058602&amp;lan=en-US&amp;anchor=getweave.com%2Fnewsroom%2F&amp;index=3&amp;md5=5a28e7a81b4e31efbc2ed923ad04062f\">getweave.com\/newsroom\/<\/a><\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20230621058602r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20230621058602\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20230621058602\/en\/<\/a><\/span><\/p>\n<p>\nZac Johnson<br \/>\n<br \/>PR Coordinator, Weave<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:pr@getweave.com\">pr@getweave.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> United States North America Utah<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Data Management Apps\/Applications Technology Telecommunications Mobile\/Wireless Software Internet<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20230621058602\/en\/1824327\/3\/Weave_Logo_2021_Charcoal.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Photo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20230621058602\/en\/1824328\/3\/message-analytics-pr_%282%29.jpg\" alt=\"Photo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\">(Graphic: Business Wire)<\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Weave Introduces Message Analytics Tool and New Enhancements to Phone Analytics Platform New features give customers actionable and easy-to-consume data around patient communication trends. LEHI, Utah&#8211;(BUSINESS WIRE)&#8211;Weave (NYSE: WEAV), the all-in-one customer communication and engagement platform for small- and medium-sized businesses, has announced the release of a new Message Analytics tool, aimed at helping practices analyze patient interactions more effectively and view best practice benchmarks to see how well they are performing. The Phone Analytics platform has also been enhanced, providing multi-office practices with an even more robust and comprehensive customer interaction platform. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20230621058602\/en\/ (Graphic: Business Wire) Weave&#8217;s new Message Analytics tool supports its mission of providing practices with a &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/weave-introduces-message-analytics-tool-and-new-enhancements-to-phone-analytics-platform\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Weave Introduces Message Analytics Tool and New Enhancements to Phone Analytics Platform&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-765159","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Weave Introduces Message Analytics Tool and New Enhancements to Phone Analytics Platform - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/weave-introduces-message-analytics-tool-and-new-enhancements-to-phone-analytics-platform\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Weave Introduces Message Analytics Tool and New Enhancements to Phone Analytics Platform - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Weave Introduces Message Analytics Tool and New Enhancements to Phone Analytics Platform New features give customers actionable and easy-to-consume data around patient communication trends. LEHI, Utah&#8211;(BUSINESS WIRE)&#8211;Weave (NYSE: WEAV), the all-in-one customer communication and engagement platform for small- and medium-sized businesses, has announced the release of a new Message Analytics tool, aimed at helping practices analyze patient interactions more effectively and view best practice benchmarks to see how well they are performing. The Phone Analytics platform has also been enhanced, providing multi-office practices with an even more robust and comprehensive customer interaction platform. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20230621058602\/en\/ (Graphic: Business Wire) Weave&#8217;s new Message Analytics tool supports its mission of providing practices with a &hellip; Continue reading &quot;Weave Introduces Message Analytics Tool and New Enhancements to Phone Analytics Platform&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/weave-introduces-message-analytics-tool-and-new-enhancements-to-phone-analytics-platform\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2023-06-21T14:06:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mms.businesswire.com\/media\/20230621058602\/en\/1824328\/4\/message-analytics-pr_%282%29.jpg\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/weave-introduces-message-analytics-tool-and-new-enhancements-to-phone-analytics-platform\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/weave-introduces-message-analytics-tool-and-new-enhancements-to-phone-analytics-platform\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Weave Introduces Message Analytics Tool and New Enhancements to Phone Analytics Platform\",\"datePublished\":\"2023-06-21T14:06:28+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/weave-introduces-message-analytics-tool-and-new-enhancements-to-phone-analytics-platform\\\/\"},\"wordCount\":566,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/weave-introduces-message-analytics-tool-and-new-enhancements-to-phone-analytics-platform\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mms.businesswire.com\\\/media\\\/20230621058602\\\/en\\\/1824328\\\/4\\\/message-analytics-pr_%282%29.jpg\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/weave-introduces-message-analytics-tool-and-new-enhancements-to-phone-analytics-platform\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/weave-introduces-message-analytics-tool-and-new-enhancements-to-phone-analytics-platform\\\/\",\"name\":\"Weave Introduces Message Analytics Tool and New Enhancements to Phone Analytics Platform - 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LEHI, Utah&#8211;(BUSINESS WIRE)&#8211;Weave (NYSE: WEAV), the all-in-one customer communication and engagement platform for small- and medium-sized businesses, has announced the release of a new Message Analytics tool, aimed at helping practices analyze patient interactions more effectively and view best practice benchmarks to see how well they are performing. The Phone Analytics platform has also been enhanced, providing multi-office practices with an even more robust and comprehensive customer interaction platform. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20230621058602\/en\/ (Graphic: Business Wire) Weave&#8217;s new Message Analytics tool supports its mission of providing practices with a &hellip; Continue reading \"Weave Introduces Message Analytics Tool and New Enhancements to Phone Analytics Platform\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/weave-introduces-message-analytics-tool-and-new-enhancements-to-phone-analytics-platform\/","og_site_name":"Market Newsdesk","article_published_time":"2023-06-21T14:06:28+00:00","og_image":[{"url":"https:\/\/mms.businesswire.com\/media\/20230621058602\/en\/1824328\/4\/message-analytics-pr_%282%29.jpg","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/weave-introduces-message-analytics-tool-and-new-enhancements-to-phone-analytics-platform\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/weave-introduces-message-analytics-tool-and-new-enhancements-to-phone-analytics-platform\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"Weave Introduces Message Analytics Tool and New Enhancements to Phone Analytics Platform","datePublished":"2023-06-21T14:06:28+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/weave-introduces-message-analytics-tool-and-new-enhancements-to-phone-analytics-platform\/"},"wordCount":566,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/weave-introduces-message-analytics-tool-and-new-enhancements-to-phone-analytics-platform\/#primaryimage"},"thumbnailUrl":"https:\/\/mms.businesswire.com\/media\/20230621058602\/en\/1824328\/4\/message-analytics-pr_%282%29.jpg","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/weave-introduces-message-analytics-tool-and-new-enhancements-to-phone-analytics-platform\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/weave-introduces-message-analytics-tool-and-new-enhancements-to-phone-analytics-platform\/","name":"Weave Introduces Message Analytics Tool and New Enhancements to Phone Analytics Platform - 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