{"id":765105,"date":"2023-06-21T09:05:46","date_gmt":"2023-06-21T13:05:46","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\/"},"modified":"2023-06-21T09:05:46","modified_gmt":"2023-06-21T13:05:46","slug":"beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\/","title":{"rendered":"Beyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters"},"content":{"rendered":"

<\/p>\n

Beyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters<\/b><\/p>\n

Consumers are generally confident AI can provide faster customer service, but worry about their privacy and whether chatbots can respond to human emotions<\/i><\/p>\n

People want transparency around how AI models work, control over their own data, and to have real people verify AI results<\/i><\/p>\n

PROVO, Utah & SEATTLE–(BUSINESS WIRE<\/a>)–
\nAlmost \u00be of people are comfortable talking to an AI-powered chatbot for a customer service issue, and about 55% are comfortable with AI tech being part of their medical and financial matters, according to new research from Qualtrics (Nasdaq: XM) \u2013 but most of these people would still want to know that AI was involved.<\/p>\n

\nThe majority of people say they believe AI will eventually be fully integrated throughout personal and professional work, replacing some activities entirely. More than half (53%) said they generally assume chat conversations with organizations are already using AI. Still, people are not prepared to welcome AI technology entirely.<\/p>\n

Disclosure is Key for Consumers<\/b><\/p>\n

\nWhile the majority of consumers recognize that AI technology is here to stay, they still have some hesitation about when and how it affects their lives. The majority (88%) of consumers want to know if they\u2019re interacting with something created by AI, with 41% of consumers saying they always <\/i>want to know.<\/p>\n

\nIn particular, consumers are most resistant to AI when it comes to situations that often rely on confidentiality and can have significant and long-lasting effects on their lives. They would least like AI to be involved in legal, financial and medical matters, even if the use of AI was disclosed. Older people are especially resistant, with more than half of people 55 years and older saying they would never be comfortable interacting with AI in those situations.<\/p>\n

\nDespite their overwhelming desire to know when AI is involved, about a quarter (24%) of people still say they aren\u2019t sure if they have interacted directly with AI. Less tech-savvy people are even less certain about whether they\u2019ve encountered AI; 35% of people who say they don\u2019t use new technologies don\u2019t know if they have or not.<\/p>\n

\n\u201cAI has a lot of exciting potential as it\u2019s moved from the realm of data scientists and academia to becoming one of the fastest growing consumer applications in history,\u201d said Qualtrics Director of Product Management Ellen Loeshelle, who is leading AI development efforts at the company. \u201cAs AI is integrated into businesses, leaders can strengthen customer trust and relationships by being transparent about its use and focusing on protecting data and privacy.\u201d<\/p>\n

Customer Service Chatbots as an Early Touchpoint for AI<\/b><\/p>\n

\nA popular early example of where people might encounter AI technology is customer service chatbots, and people are also generally comfortable with the idea of talking to them for their customer service needs (72% said they are).<\/p>\n

\nWhen it comes to AI-powered chatbots, 41% of consumers believe the technology can provide faster customer service than human representatives. Speed alone is not always enough to win over customers, though. Nearly half of people who said they would switch to a company with faster customer service said knowing it was AI-powered service would make them think twice about switching, and 20% said it would prevent them from switching altogether.<\/p>\n

\nWhen it comes to AI-powered customer service, people are not confident in the accuracy of the service when compared with human reps, and do not believe chatbots can respond to emotions appropriately. An empathetic agent has more of an impact on overall customer satisfaction than speed of service, according to Qualtrics research<\/a>.<\/p>\n

\nConsumers are also concerned about the privacy of their personal information when interacting with an AI-powered chatbot. Almost 60% of consumers are at least somewhat concerned, while less than 10% are not concerned at all.<\/p>\n\n\n\n\n\n
\n

\n\u00a0<\/p>\n<\/td>\n

\n

Percentage of Consumers who Agree<\/b><\/p>\n<\/td>\n

\n

Percentage of Consumers who Disagree<\/b><\/p>\n<\/td>\n<\/tr>\n

\n

AI-powered chatbots can provide faster customer service than humans can.<\/b><\/p>\n<\/td>\n

\n

\n41%<\/p>\n<\/td>\n

\n

\n25%<\/p>\n<\/td>\n<\/tr>\n

\n

AI-powered chatbots can provide more accurate customer service than humans can.<\/b><\/p>\n<\/td>\n

\n

\n34%<\/p>\n<\/td>\n

\n

\n31%<\/p>\n<\/td>\n<\/tr>\n

\n

AI-powered chatbots can understand and respond appropriately to emotions.<\/b><\/p>\n<\/td>\n

\n

\n25%<\/p>\n<\/td>\n

\n

\n47%<\/p>\n<\/td>\n<\/tr>\n<\/table>\n

Ethical Responsibility Falls to AI Companies<\/b><\/p>\n

\nThe top concerns consumers have about the impact of AI are replacing workers (58% are concerned about this), data and privacy risks (40%) and creating and spreading misinformation (36%).<\/p>\n

\nTo alleviate their concerns about interacting with AI, about half of consumers would like the ability to control whether their own information was used to train an AI model, transparency about what was used to train an AI model, and for a human to verify anything created by an AI.<\/p>\n

\nWhile multiple groups have some level of responsibility for the ethical use of AI, including the company that uses AI as well as the individual employees, consumers consider the companies that create the technology to hold the most responsibility for ensuring it is used ethically.<\/p>\n

About Qualtrics<\/b><\/p>\n

Qualtrics<\/a>, the leader and creator of the experience management category, is a cloud-native software provider that helps organizations quickly identify and resolve points of friction across all digital and human touchpoints in their business \u2013 so they can retain their best customers and employees, protect their revenue, and drive profitability. More than 18,750 organizations around the world use Qualtrics\u2019s advanced AI to listen, understand, and take action. Qualtrics uses its vast universe of experience data to form the largest database of human sentiment in the world. Qualtrics is co-headquartered in Provo, Utah and Seattle, and operates out of 28 offices globally. To learn more, please visit qualtrics.com<\/a>.<\/p>\n

\"\"<\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20230621676205\/en\/<\/a><\/span><\/p>\n

\nLauren Braun, Qualtrics
\n
press@qualtrics.com<\/a><\/p>\n

KEYWORDS:<\/b> United States North America Utah Washington<\/p>\n

INDUSTRY KEYWORDS:<\/b> Digital Marketing Communications Apps\/Applications Technology Software Artificial Intelligence Internet<\/p>\n

MEDIA:<\/b><\/p>\n\n\n\n\n
Logo<\/b><\/font><\/td>\n<\/tr>\n
\"Logo\"<\/td>\n<\/tr>\n
<\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

Beyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters Consumers are generally confident AI can provide faster customer service, but worry about their privacy and whether chatbots can respond to human emotions People want transparency around how AI models work, control over their own data, and to have real people verify AI results PROVO, Utah & SEATTLE–(BUSINESS WIRE)– Almost \u00be of people are comfortable talking to an AI-powered chatbot for a customer service issue, and about 55% are comfortable with AI tech being part of their medical and financial matters, according to new research from Qualtrics (Nasdaq: XM) \u2013 but most of these people would still want to know that AI was involved. The … <\/p>\n

Continue reading “Beyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-765105","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nBeyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Beyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Beyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters Consumers are generally confident AI can provide faster customer service, but worry about their privacy and whether chatbots can respond to human emotions People want transparency around how AI models work, control over their own data, and to have real people verify AI results PROVO, Utah & SEATTLE–(BUSINESS WIRE)– Almost \u00be of people are comfortable talking to an AI-powered chatbot for a customer service issue, and about 55% are comfortable with AI tech being part of their medical and financial matters, according to new research from Qualtrics (Nasdaq: XM) \u2013 but most of these people would still want to know that AI was involved. The … Continue reading "Beyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters"\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2023-06-21T13:05:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20230621676205r1&sid=flmnd&distro=nx&lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Beyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters\",\"datePublished\":\"2023-06-21T13:05:46+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\\\/\"},\"wordCount\":957,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&sty=20230621676205r1&sid=flmnd&distro=nx&lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\\\/\",\"name\":\"Beyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters - Market Newsdesk\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&sty=20230621676205r1&sid=flmnd&distro=nx&lang=en\",\"datePublished\":\"2023-06-21T13:05:46+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\\\/#primaryimage\",\"url\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&sty=20230621676205r1&sid=flmnd&distro=nx&lang=en\",\"contentUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&sty=20230621676205r1&sid=flmnd&distro=nx&lang=en\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Beyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#website\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/\",\"name\":\"Market Newsdesk\",\"description\":\"Latest Business News in Real Time\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\",\"name\":\"Newsdesk\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g\",\"caption\":\"Newsdesk\"},\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/author\\\/newsdesk\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Beyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters - Market Newsdesk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.marketnewsdesk.com\/index.php\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\/","og_locale":"en_US","og_type":"article","og_title":"Beyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters - Market Newsdesk","og_description":"Beyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters Consumers are generally confident AI can provide faster customer service, but worry about their privacy and whether chatbots can respond to human emotions People want transparency around how AI models work, control over their own data, and to have real people verify AI results PROVO, Utah & SEATTLE–(BUSINESS WIRE)– Almost \u00be of people are comfortable talking to an AI-powered chatbot for a customer service issue, and about 55% are comfortable with AI tech being part of their medical and financial matters, according to new research from Qualtrics (Nasdaq: XM) \u2013 but most of these people would still want to know that AI was involved. The … Continue reading \"Beyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\/","og_site_name":"Market Newsdesk","article_published_time":"2023-06-21T13:05:46+00:00","og_image":[{"url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20230621676205r1&sid=flmnd&distro=nx&lang=en","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"Beyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters","datePublished":"2023-06-21T13:05:46+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\/"},"wordCount":957,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20230621676205r1&sid=flmnd&distro=nx&lang=en","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\/","name":"Beyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters - Market Newsdesk","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\/#primaryimage"},"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20230621676205r1&sid=flmnd&distro=nx&lang=en","datePublished":"2023-06-21T13:05:46+00:00","author":{"@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"breadcrumb":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.marketnewsdesk.com\/index.php\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\/#primaryimage","url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20230621676205r1&sid=flmnd&distro=nx&lang=en","contentUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20230621676205r1&sid=flmnd&distro=nx&lang=en"},{"@type":"BreadcrumbList","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/beyond-chatbots-majority-of-consumers-are-open-to-ai-in-legal-medical-or-financial-matters\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.marketnewsdesk.com\/"},{"@type":"ListItem","position":2,"name":"Beyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters"}]},{"@type":"WebSite","@id":"https:\/\/www.marketnewsdesk.com\/#website","url":"https:\/\/www.marketnewsdesk.com\/","name":"Market Newsdesk","description":"Latest Business News in Real Time","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.marketnewsdesk.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979","name":"Newsdesk","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g","caption":"Newsdesk"},"url":"https:\/\/www.marketnewsdesk.com\/index.php\/author\/newsdesk\/"}]}},"_links":{"self":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/posts\/765105","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/comments?post=765105"}],"version-history":[{"count":0,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/posts\/765105\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/media?parent=765105"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/categories?post=765105"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/tags?post=765105"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}