{"id":754702,"date":"2023-05-04T06:44:08","date_gmt":"2023-05-04T10:44:08","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/randolph-brooks-federal-credit-union-partners-with-egain-and-greenpath-for-ai-powered-coaching-automation\/"},"modified":"2023-05-04T06:44:08","modified_gmt":"2023-05-04T10:44:08","slug":"randolph-brooks-federal-credit-union-partners-with-egain-and-greenpath-for-ai-powered-coaching-automation","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/randolph-brooks-federal-credit-union-partners-with-egain-and-greenpath-for-ai-powered-coaching-automation\/","title":{"rendered":"Randolph-Brooks Federal Credit Union Partners with eGain and GreenPath for AI-Powered Coaching Automation"},"content":{"rendered":"<div class=\"mw_release\">\n<p align=\"left\">SUNNYVALE, Calif., May  04, 2023  (GLOBE NEWSWIRE) &#8212; eGain Corporation (NASDAQ: <a href=\"http:\/\/www.nasdaq.com\/symbol\/egan\" rel=\"nofollow noopener\" target=\"_blank\">EGAN<\/a>), the leading knowledge platform for customer engagement, today announced that Randolph-Brooks Federal Credit Union (RBFCU) selected the eGain AI Coach\u2122 to offer personalized financial wellness plans at scale to its members and employees. Pre-packaged with financial wellness counseling expertise from GreenPath, a national nonprofit that provides financial counseling and education, eGain AI Coach uses behavioral best-practices, conversational automation, and digital messaging to guide people.<\/p>\n<p>RBFCU\u2019s mission is to improve the economic well-being and quality of life for its members. Using the AI Coach, RBFCU will digitally engage members and employees, discover their financial goals, and deliver personalized financial wellness action plans.<\/p>\n<p>Deployed today across dozens of credit unions, the Coach has received rave reviews from consumers.<\/p>\n<ul type=\"disc\">\n<li>87% say that the Coach-recommended plan is achievable.<\/li>\n<li>35% say that it helped reduce their credit-related stress.<\/li>\n<\/ul>\n<p>\u201cWe are more than just a bank. Our mission is to help members save time, save money and make money,\u201d said Sonya McDonald, Executive Vice President &#8211; Chief Operating Officer at RBFCU. \u201cWe will deliver on that mission with personalized service, advice and coaching, powered by eGain and GreenPath.\u201d<\/p>\n<p>\u201cOur AI Coach, coupled with GreenPath\u2019s best practices, cost-effectively delivers personalized financial guidance to consumers at scale,\u201d said Ashu Roy, eGain CEO. \u201cWe are pleased to help RBFCU stand out from the crowd with this disruptive innovation.\u201d<\/p>\n<p>\n        <strong>More Information<\/strong>\n      <\/p>\n<ul type=\"disc\">\n<li>eGain AI Coach for Banking: <a href=\"https:\/\/www.egain.com\/ai-coach-for-banking\/\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/www.egain.com\/ai-coach-for-banking\/<\/a><\/li>\n<li>Related links:\n<ul type=\"circle\">\n<li>eGain Knowledge Hub: <a href=\"https:\/\/www.egain.com\/products\/knowledge-hub\/\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/www.egain.com\/products\/knowledge-hub\/<\/a><\/li>\n<li>eGain Innovation in 30 Days\u2122: <a href=\"https:\/\/www.egain.com\/risk-free-trial-customer-engagement-software\/\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/www.egain.com\/risk-free-trial-customer-engagement-software\/<\/a><\/li>\n<li>See the eGain AI Coach in action on RBFCU\u2019s website: <a href=\"https:\/\/www.rbfcu.org\/greenpath\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/www.rbfcu.org\/greenpath<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>\n        <strong>About Randolph-Brooks Federal Credit Union<\/strong><br \/>\n        <br \/>Established in 1952, Randolph-Brooks Federal Credit Union is a full-service financial cooperative whose mission is to improve members\u2019 economic well-being and quality of life. With assets exceeding $16 billion, RBFCU serves more than 1 million members at 62 branch locations throughout Texas.<\/p>\n<p>\n        <strong>About\u202fGreenPath\u202fFinancial Wellness<\/strong>\n      <\/p>\n<p>GreenPath Financial Wellness is a national nonprofit that has empowered people to manage their debt, buy and remain in their homes, and lead financially healthy lives for 60 years. As one of the largest financial counseling agencies in the nation, GreenPath has assisted millions of people with education and products in debt and credit management, student loans, homeownership and foreclosure prevention. Headquartered in Michigan, GreenPath and its affiliates work directly with individuals, banks, credit unions and employer partners across the U.S. from more than 50 locations and through phone access and online tools. To learn more, visit\u202f<a href=\"https:\/\/www.greenpath.org\" rel=\"nofollow noopener\" target=\"_blank\">www.greenpath.org<\/a> or call 877-593-5945. Follow the nonprofit on Facebook and Instagram @greenpathfinancial and on Twitter @GreenPath.<\/p>\n<p>\n        <strong>About eGain<\/strong><br \/>\n        <br \/>eGain Knowledge Hub automates and orchestrates customer engagement across touch points. Powered by AI and analytics, our secure cloud solution delivers personalized digital-first experiences, quick business value, and easy innovation. Visit\u00a0<a href=\"https:\/\/www.egain.com\/\" rel=\"nofollow noopener\" target=\"_blank\"><strong><u>www.eGain.com<\/u><\/strong><\/a>\u00a0for more info.<\/p>\n<p>\n        <strong>Media Contact<\/strong><br \/>\n        <br \/>Michael Messner<br \/>408 636 4514<br \/>press@egain.com<\/p>\n<p>eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and\/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.<\/p>\n<p>      <img decoding=\"async\" class=\"__GNW8366DE3E__IMG\" src=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODgzMDU1NCM1NTcxNDAwIzIwMjkzNjk=\" \/><br \/>\n      <br \/>\n      <img decoding=\"async\" src=\"https:\/\/ml.globenewswire.com\/media\/MDU1YTcwMjAtOTIwOC00MDRhLThhYmYtYzBjZmEwMmZiYjg1LTEwNDA5NDA=\/tiny\/eGain-Corporation.png\" \/>\n    <\/div>\n<div class=\"mw_contactinfo\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>SUNNYVALE, Calif., May 04, 2023 (GLOBE NEWSWIRE) &#8212; eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement, today announced that Randolph-Brooks Federal Credit Union (RBFCU) selected the eGain AI Coach\u2122 to offer personalized financial wellness plans at scale to its members and employees. Pre-packaged with financial wellness counseling expertise from GreenPath, a national nonprofit that provides financial counseling and education, eGain AI Coach uses behavioral best-practices, conversational automation, and digital messaging to guide people. RBFCU\u2019s mission is to improve the economic well-being and quality of life for its members. Using the AI Coach, RBFCU will digitally engage members and employees, discover their financial goals, and deliver personalized financial wellness action plans. Deployed today across dozens of credit unions, &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/randolph-brooks-federal-credit-union-partners-with-egain-and-greenpath-for-ai-powered-coaching-automation\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Randolph-Brooks Federal Credit Union Partners with eGain and GreenPath for AI-Powered Coaching Automation&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-754702","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Randolph-Brooks Federal Credit Union Partners with eGain and GreenPath for AI-Powered Coaching Automation - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/randolph-brooks-federal-credit-union-partners-with-egain-and-greenpath-for-ai-powered-coaching-automation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Randolph-Brooks Federal Credit Union Partners with eGain and GreenPath for AI-Powered Coaching Automation - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"SUNNYVALE, Calif., May 04, 2023 (GLOBE NEWSWIRE) &#8212; eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement, today announced that Randolph-Brooks Federal Credit Union (RBFCU) selected the eGain AI Coach\u2122 to offer personalized financial wellness plans at scale to its members and employees. Pre-packaged with financial wellness counseling expertise from GreenPath, a national nonprofit that provides financial counseling and education, eGain AI Coach uses behavioral best-practices, conversational automation, and digital messaging to guide people. RBFCU\u2019s mission is to improve the economic well-being and quality of life for its members. Using the AI Coach, RBFCU will digitally engage members and employees, discover their financial goals, and deliver personalized financial wellness action plans. Deployed today across dozens of credit unions, &hellip; Continue reading &quot;Randolph-Brooks Federal Credit Union Partners with eGain and GreenPath for AI-Powered Coaching Automation&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/randolph-brooks-federal-credit-union-partners-with-egain-and-greenpath-for-ai-powered-coaching-automation\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2023-05-04T10:44:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODgzMDU1NCM1NTcxNDAwIzIwMjkzNjk=\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/randolph-brooks-federal-credit-union-partners-with-egain-and-greenpath-for-ai-powered-coaching-automation\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/randolph-brooks-federal-credit-union-partners-with-egain-and-greenpath-for-ai-powered-coaching-automation\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Randolph-Brooks Federal Credit Union Partners with eGain and GreenPath for AI-Powered Coaching Automation\",\"datePublished\":\"2023-05-04T10:44:08+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/randolph-brooks-federal-credit-union-partners-with-egain-and-greenpath-for-ai-powered-coaching-automation\\\/\"},\"wordCount\":546,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/randolph-brooks-federal-credit-union-partners-with-egain-and-greenpath-for-ai-powered-coaching-automation\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.globenewswire.com\\\/newsroom\\\/ti?nf=ODgzMDU1NCM1NTcxNDAwIzIwMjkzNjk=\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/randolph-brooks-federal-credit-union-partners-with-egain-and-greenpath-for-ai-powered-coaching-automation\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/randolph-brooks-federal-credit-union-partners-with-egain-and-greenpath-for-ai-powered-coaching-automation\\\/\",\"name\":\"Randolph-Brooks Federal Credit Union Partners with eGain and GreenPath for AI-Powered Coaching Automation - 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Pre-packaged with financial wellness counseling expertise from GreenPath, a national nonprofit that provides financial counseling and education, eGain AI Coach uses behavioral best-practices, conversational automation, and digital messaging to guide people. RBFCU\u2019s mission is to improve the economic well-being and quality of life for its members. Using the AI Coach, RBFCU will digitally engage members and employees, discover their financial goals, and deliver personalized financial wellness action plans. Deployed today across dozens of credit unions, &hellip; Continue reading \"Randolph-Brooks Federal Credit Union Partners with eGain and GreenPath for AI-Powered Coaching Automation\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/randolph-brooks-federal-credit-union-partners-with-egain-and-greenpath-for-ai-powered-coaching-automation\/","og_site_name":"Market Newsdesk","article_published_time":"2023-05-04T10:44:08+00:00","og_image":[{"url":"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODgzMDU1NCM1NTcxNDAwIzIwMjkzNjk=","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/randolph-brooks-federal-credit-union-partners-with-egain-and-greenpath-for-ai-powered-coaching-automation\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/randolph-brooks-federal-credit-union-partners-with-egain-and-greenpath-for-ai-powered-coaching-automation\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"Randolph-Brooks Federal Credit Union Partners with eGain and GreenPath for AI-Powered Coaching Automation","datePublished":"2023-05-04T10:44:08+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/randolph-brooks-federal-credit-union-partners-with-egain-and-greenpath-for-ai-powered-coaching-automation\/"},"wordCount":546,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/randolph-brooks-federal-credit-union-partners-with-egain-and-greenpath-for-ai-powered-coaching-automation\/#primaryimage"},"thumbnailUrl":"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODgzMDU1NCM1NTcxNDAwIzIwMjkzNjk=","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/randolph-brooks-federal-credit-union-partners-with-egain-and-greenpath-for-ai-powered-coaching-automation\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/randolph-brooks-federal-credit-union-partners-with-egain-and-greenpath-for-ai-powered-coaching-automation\/","name":"Randolph-Brooks Federal Credit Union Partners with eGain and GreenPath for AI-Powered Coaching Automation - 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