{"id":750712,"date":"2023-04-25T07:06:40","date_gmt":"2023-04-25T11:06:40","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/yelp-introduces-new-ways-to-discover-and-connect-with-local-businesses-and-contribute-helpful-content\/"},"modified":"2023-04-25T07:06:40","modified_gmt":"2023-04-25T11:06:40","slug":"yelp-introduces-new-ways-to-discover-and-connect-with-local-businesses-and-contribute-helpful-content","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/yelp-introduces-new-ways-to-discover-and-connect-with-local-businesses-and-contribute-helpful-content\/","title":{"rendered":"Yelp Introduces New Ways to Discover and Connect with Local Businesses, and Contribute Helpful Content"},"content":{"rendered":"

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Yelp Introduces New Ways to Discover and Connect with Local Businesses, and Contribute Helpful Content<\/b><\/p>\n

Consumers can now hire home service professionals with more confidence than ever with Yelp Guaranteed; contribute helpful and engaging reviews with video and new reactions; easily find the right business for their needs using AI-powered search features; and more<\/i><\/p>\n

SAN FRANCISCO–(BUSINESS WIRE<\/a>)–Yelp Inc.<\/a> (NYSE:YELP), the company that connects people with great local businesses, today announced a series of new features<\/a> that make it even easier for consumers to discover businesses that fit their needs and contribute helpful content on Yelp. The company is introducing Yelp Guaranteed, a new satisfaction guarantee program that gives people peace of mind when hiring eligible home service businesses; an enhanced search experience powered by Artificial Intelligence (AI) to surface helpful insights on local businesses; new features that encourage richer and more detailed reviews; as well as an improved user experience across the platform that allows consumers to seamlessly find the right business for their needs.<\/p>\n

This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20230425005487\/en\/<\/a><\/p>\n

\"Yelp<\/p>\n

Yelp has released more than a dozen new features to enhance the consumer experience in the company\u2019s most significant update in recent years. (Graphic: Business Wire)<\/p>\n<\/div>\n

\n\u201cAt Yelp, we\u2019re always innovating on ways for consumers and businesses to connect in more seamless and meaningful ways,\u201d said Craig Saldanha, chief product officer at Yelp. \u201cMillions of people rely on Yelp to make important spending decisions with local businesses, and their trust is at the center of everything we do. With the new updates we’re announcing today, we want to help consumers more easily discover businesses that meet their needs in a way that is both precise and personal, as well as give our users more engaging ways to share their experiences with the community.\u201d<\/p>\n

Yelp Guaranteed Provides Peace of Mind When Hiring Home Service Professionals<\/b><\/p>\n

\nOver the last several years since the introduction of Request a Quote, Yelp focused on differentiating the product experience in services categories for both sides of the marketplace \u2014 to help consumers easily hire service pros, and better match services businesses with relevant customer leads. As part of this evolution, Yelp is rolling out Yelp Guaranteed, a new satisfaction guarantee program that allows Request a Quote<\/a> users to receive up to $2,500 back<\/a> in the event something goes wrong with a project from an eligible business. Building on the growth of Request a Quote and Request a Call<\/a>, as well as the recently launched \u2018Projects\u2019 <\/a>tab<\/a>, Yelp Guaranteed provides consumers with added confidence and peace of mind when hiring home service professionals.<\/p>\n

\nAt launch, Yelp Guaranteed<\/a> will be available on iOS to consumers in San Francisco, New York City, Chicago, Seattle and Washington D.C., among some of Yelp\u2019s most popular home services \u2014 such as movers, plumbers, contractors, home cleaners, landscapers and more. This summer, the company plans to expand the availability of Yelp Guaranteed<\/a> nationwide, and roll it out on Android and desktop.<\/p>\n

Enhancing the Search Experience on Yelp Leveraging LLMs and AI<\/b><\/p>\n

\nYelp has rolled out new search features across all platforms that use AI and large language models (LLMs) to surface smarter suggestions and insights based on the user\u2019s search intent.<\/p>\n