{"id":749116,"date":"2023-04-19T09:29:12","date_gmt":"2023-04-19T13:29:12","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/conduent-survey-findings-combining-human-and-digital-hr-experiences-key-to-improving-employee-satisfaction-and-engagement\/"},"modified":"2023-04-19T09:29:12","modified_gmt":"2023-04-19T13:29:12","slug":"conduent-survey-findings-combining-human-and-digital-hr-experiences-key-to-improving-employee-satisfaction-and-engagement","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/conduent-survey-findings-combining-human-and-digital-hr-experiences-key-to-improving-employee-satisfaction-and-engagement\/","title":{"rendered":"Conduent Survey Findings: Combining Human and Digital HR Experiences Key to Improving Employee Satisfaction and Engagement"},"content":{"rendered":"<h2>\nLeveraging technology for service delivery enables HR professionals to efficiently blend digital and human interactions<br \/>\n<\/h2>\n<div class=\"mw_release\">\n<p align=\"left\">FLORHAM PARK, N.J., April  19, 2023  (GLOBE NEWSWIRE) &#8212; According to new research from <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=jHsLnbevB9V_X_SUL_KFSheqDZilBGPRWGaEhxHZV4tbXCDStJc0x99bFrqVMDEmLuqPkrDbSfrAuJmH3azoLrv0w-SWqiS5p93yKg5YdJ0=\" rel=\"nofollow noopener\" target=\"_blank\">Conduent Incorporated<\/a> (Nasdaq: CNDT), a global technology-led business solutions and services company, to drive employee engagement and satisfaction, Human Resource departments must leverage technologies to deliver a blend of digital and human interactions. <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=DV4i9806n1AuN6X5eosLUU0VCEEFJaPN3S312iMywz402GuRZI9HnTKhq_dK-59m5jiMhUmYhsSXQIo8eGVbrNFjysS3olqdAhlFo5ZSwUiXEVt7UgW0E6zHRRL3hhuTqUdo1ByE0n0oOjhFsynhm_f13oiqn3HIZY-0W2y841KbX6cl4UN-qm5-UuPGBSIuNpbMs0lNWyK071OtDy8PNamkfUjSKdqHxEz3rJeesly7C2ymwZ6i9t73xlsBQ09EceEjJo_05TJm270YYuJLzQ==\" rel=\"nofollow noopener\" target=\"_blank\">According to survey respondents<\/a>, this year HR teams are working on initiatives that deliver digital employee experiences, including technology implementations for employee listening tools (35%), improving human capital management platforms (34%) and increasing self-service features (33%).<\/p>\n<p>\u201cHR technology solutions must deliver digital experiences that meet the needs of employees, while also freeing up time for HR representatives to focus on more complex employee issues that require personal engagement,\u201d said Michelle Hernandez, Vice President and General Manager at Conduent. \u201cThe stakes are high for getting HR experiences right because exceptional employee experiences are tied to increased employee engagement and greater loyalty.\u201d<\/p>\n<p>\n        <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=jHsLnbevB9V_X_SUL_KFSmMvkOn2jO8WVxs-_zGZ2te2zJOPiP6dZgtknf206JtENh6CHurCGjFK-DJK_lKJBbW3fzTAU1nuZMPKKxQ6uRvxdBPohwSIKhvn8UJ1fKTizTgNt8cHLYNn4aswFl44i_hAKf_xCZ7-358zxkDYr7LIf95S36J428zvMJRlBelQJ7eTPESen9lqDVumSqUkRGDgUF1YErht2p0h9XsbFKDf-ewMUZgshrwW-gtlxJ6A\" rel=\"nofollow noopener\" target=\"_blank\">Conduent\u2019s survey of 250 human resource professionals<\/a> identified these as the most important technology features:<\/p>\n<ul type=\"disc\">\n<li>Leverages cloud-based HR software, applications and tools that are scalable.<\/li>\n<li>Measures workforce satisfaction and engagement as an indicator of loyalty.<\/li>\n<li>Provides a consistent, empathetic omnichannel workforce experience across delivery channels.<\/li>\n<li>Consolidates data across the enterprise.<\/li>\n<li>Provides managers with intuitive direct access to information and transactions.<\/li>\n<\/ul>\n<p>\u201cMore than ever before, HR teams are working to get plugged into the voice of the employee and looking to technology to solve the challenge of getting the right information to employees at the exact right time,\u201d said Hernandez. \u201cOrganizations must close the gap between how employees want to engage with HR and the current HR capabilities operating on legacy systems that silo data. Employees expect both a self-serve and high touch personalized experience to make decisions that can impact the quality of work life, health or finances.\u201d<\/p>\n<p>Conduent\u2019s <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=q69tE6zWjVvgfZdXybjzwUd8_TwH_j9etUL-6oKHFgZcFuRiSE5JOln-KSPeSHEEYWqX_chTtyBC0TFsmMP0F1xlkltEi7bCziRyyg5tJ8cE3dFFf1CtwIM6c92ZA2wpAlcvNT8zgJ9bxTBNbTk42cpG4CfXxJe1fytAvLOWghoGYMX9Da_eYBW9vgNg9D8K\" rel=\"nofollow noopener\" target=\"_blank\">Life@Work\u00ae Connect<\/a> is one example of an employee experience technology platform that integrates HR data and employee health, wealth and wellness information to create hyper-personalized experiences to improve employee engagement and productivity. For instance, with a comprehensive view of benefits, an employee who picks a high deductible health plan can see the option and benefit of a health savings account, which can build retirement savings. The targeted action plans and messaging for employees delivered across devices and in multiple languages can help HR teams increase employee satisfaction and loyalty.<\/p>\n<p>To learn more about how Conduent is helping businesses enhance their HR technology to improve business outcomes, visit: <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=T2lFDkBN8GYuD7qJwnqHh6aArhO6j3Kd2ntAr6Zu18ocUIA_CC7qJwd_AEiytH5kpIuQyNzK89-h-nLZOvGpNsAeKCfoYeTU5csnNX0v9o439ypBZB4CFY5JcT5_0xAxI5T91tUZYf7vEaCI4rlaUEwXRR4SxLwAaOezrVS6WmM=\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/www.conduent.com\/human-capital-solutions<\/a>.<\/p>\n<p>Survey methodology: An online survey with questions focused on digital practices and capabilities was completed by 250 human resource practitioners. The survey was conducted by Mercer | Leapgen for Conduent.<\/p>\n<p>\n        <strong>About Conduent<\/strong><br \/>\n        <br \/>Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum \u2013 creating exceptional outcomes for its clients and the millions of people who count on them. Through a dedicated global team of approximately 60,000 associates, process expertise, and advanced technologies, Conduent\u2019s solutions and services digitally transform its clients\u2019 operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients\u2019 missions in many ways including delivering 43 percent of nutrition assistance payments in the U.S., enabling 1.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 12 million tolling transactions every day. Learn more at <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=cNujSukRti0-jF49_PpwOtcD6fMW8ac-6TbwrAfkTUosG1oFuR95Bogln_b72TSUsKXT0dCHDmIIlufDWWe0lQ==\" rel=\"nofollow noopener\" target=\"_blank\">www.conduent.com<\/a>.<\/p>\n<p>\n        <strong>Media Contact:<\/strong><br \/>\n        <br \/>Lisa Patterson, Conduent, +1-816-305-4421, <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=Z_1xhx-fPKC2_zD3QhlEGDeQaV1TeT-J5gk7AmLhgzMM6-CoPXiPqeKUkh8txZ9nih4e4RSL4DrJhvOw4Jud2yhYu1SFI0m2uGPNgyXF1AK9BpxhDYp2GtAuKQSME1XY\" rel=\"nofollow noopener\" target=\"_blank\">lisa.patterson@conduent.com<\/a>\u00a0<\/p>\n<p>\n        <strong>Investor Relations Contacts:<\/strong><br \/>\n        <br \/>Giles Goodburn, Conduent, +1-203-216-3546, <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=L7IfHV-IOYuqFdLe7U8Mz5P8I-j3VbJPWGWttxzk5--Q9PG8gkJk-ydtIWc_v17lZpIidEJ7hJ48fus65A-Fzw==\" rel=\"nofollow noopener\" target=\"_blank\">ir@conduent.com<\/a><\/p>\n<p>\n        <strong>Note:<\/strong> To receive RSS news feeds, visit <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=-TgPMN3qaJNYXLAquwmdFE6cyRWa-BkOnS8oKKmC-v9RDjkwDb_iTkiBUuV2fms_9LpLTt9d-UzyenPebA0tPljI8sRSF2vQYL_Lcra69n0=\" rel=\"nofollow noopener\" target=\"_blank\">www.news.conduent.com<\/a>. For open commentary, industry perspectives and views, visit <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=5F4l8tfl-diUL3kuOUL3UVNX0fJ19so-lucageiwSnXr5iCACcMmB2c8xrt42qBWIccA1ZhfZiPL3t-hVku5VkqwMG5Fex1tGSA39B2fr5E=\" rel=\"nofollow noopener\" target=\"_blank\">http:\/\/twitter.com\/Conduent<\/a>, <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=5F4l8tfl-diUL3kuOUL3Ud0SQKjFxVeGeshwv6jRFf5WO8l__26YQbbuFsYAB_4cHITSa7zDUR93uHbvr1Y50gIb4erQqFM62DK7Hy0nKnP5c7DZSskJa4G3FFzfOjMZ6zf1YpV3rwjsmX-RkleXHA==\" rel=\"nofollow noopener\" target=\"_blank\">http:\/\/www.linkedin.com\/company\/conduent<\/a> or <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=5F4l8tfl-diUL3kuOUL3UdS-THHySqNAEDKP5saTzFlRQvY_LeCnHTZuCsw8NXrUhZAZk98fkZSCDl3h5mdod14okj1yx2JLlwxt2UP4o7L9IMCsOtFWD5oSxmqy_JgV\" rel=\"nofollow noopener\" target=\"_blank\">http:\/\/www.facebook.com\/Conduent<\/a>.<\/p>\n<p>\n        <strong>Trademarks<\/strong><br \/>\n        <br \/>Conduent is a trademark of Conduent Incorporated in the United States and\/or other countries. Other names may be trademarks of their respective owners.<\/p>\n<\/p>\n<p>      <img decoding=\"async\" class=\"__GNW8366DE3E__IMG\" src=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODgxMDY3OCM1NTMzMzkyIzIwOTYxOTk=\" \/><br \/>\n      <br \/>\n      <img decoding=\"async\" src=\"https:\/\/ml.globenewswire.com\/media\/NWNhZjY0NjMtY2U5OS00ODk5LWI5YzQtYjBmNTJkNzg4YzFkLTExMDc3NzA=\/tiny\/Conduent-Business-Services-LLC.png\" \/>\n    <\/div>\n<div class=\"mw_contactinfo\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Leveraging technology for service delivery enables HR professionals to efficiently blend digital and human interactions FLORHAM PARK, N.J., April 19, 2023 (GLOBE NEWSWIRE) &#8212; According to new research from Conduent Incorporated (Nasdaq: CNDT), a global technology-led business solutions and services company, to drive employee engagement and satisfaction, Human Resource departments must leverage technologies to deliver a blend of digital and human interactions. According to survey respondents, this year HR teams are working on initiatives that deliver digital employee experiences, including technology implementations for employee listening tools (35%), improving human capital management platforms (34%) and increasing self-service features (33%). \u201cHR technology solutions must deliver digital experiences that meet the needs of employees, while also freeing up time for HR representatives to &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/conduent-survey-findings-combining-human-and-digital-hr-experiences-key-to-improving-employee-satisfaction-and-engagement\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Conduent Survey Findings: Combining Human and Digital HR Experiences Key to Improving Employee Satisfaction and Engagement&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-749116","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conduent Survey Findings: Combining Human and Digital HR Experiences Key to Improving Employee Satisfaction and Engagement - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/conduent-survey-findings-combining-human-and-digital-hr-experiences-key-to-improving-employee-satisfaction-and-engagement\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conduent Survey Findings: Combining Human and Digital HR Experiences Key to Improving Employee Satisfaction and Engagement - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Leveraging technology for service delivery enables HR professionals to efficiently blend digital and human interactions FLORHAM PARK, N.J., April 19, 2023 (GLOBE NEWSWIRE) &#8212; According to new research from Conduent Incorporated (Nasdaq: CNDT), a global technology-led business solutions and services company, to drive employee engagement and satisfaction, Human Resource departments must leverage technologies to deliver a blend of digital and human interactions. According to survey respondents, this year HR teams are working on initiatives that deliver digital employee experiences, including technology implementations for employee listening tools (35%), improving human capital management platforms (34%) and increasing self-service features (33%). \u201cHR technology solutions must deliver digital experiences that meet the needs of employees, while also freeing up time for HR representatives to &hellip; Continue reading &quot;Conduent Survey Findings: Combining Human and Digital HR Experiences Key to Improving Employee Satisfaction and Engagement&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/conduent-survey-findings-combining-human-and-digital-hr-experiences-key-to-improving-employee-satisfaction-and-engagement\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2023-04-19T13:29:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODgxMDY3OCM1NTMzMzkyIzIwOTYxOTk=\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/conduent-survey-findings-combining-human-and-digital-hr-experiences-key-to-improving-employee-satisfaction-and-engagement\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/conduent-survey-findings-combining-human-and-digital-hr-experiences-key-to-improving-employee-satisfaction-and-engagement\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Conduent Survey Findings: Combining Human and Digital HR Experiences Key to Improving Employee Satisfaction and Engagement\",\"datePublished\":\"2023-04-19T13:29:12+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/conduent-survey-findings-combining-human-and-digital-hr-experiences-key-to-improving-employee-satisfaction-and-engagement\\\/\"},\"wordCount\":664,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/conduent-survey-findings-combining-human-and-digital-hr-experiences-key-to-improving-employee-satisfaction-and-engagement\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.globenewswire.com\\\/newsroom\\\/ti?nf=ODgxMDY3OCM1NTMzMzkyIzIwOTYxOTk=\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/conduent-survey-findings-combining-human-and-digital-hr-experiences-key-to-improving-employee-satisfaction-and-engagement\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/conduent-survey-findings-combining-human-and-digital-hr-experiences-key-to-improving-employee-satisfaction-and-engagement\\\/\",\"name\":\"Conduent Survey Findings: Combining Human and Digital HR Experiences Key to Improving Employee Satisfaction and Engagement - 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According to survey respondents, this year HR teams are working on initiatives that deliver digital employee experiences, including technology implementations for employee listening tools (35%), improving human capital management platforms (34%) and increasing self-service features (33%). \u201cHR technology solutions must deliver digital experiences that meet the needs of employees, while also freeing up time for HR representatives to &hellip; Continue reading \"Conduent Survey Findings: Combining Human and Digital HR Experiences Key to Improving Employee Satisfaction and Engagement\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/conduent-survey-findings-combining-human-and-digital-hr-experiences-key-to-improving-employee-satisfaction-and-engagement\/","og_site_name":"Market Newsdesk","article_published_time":"2023-04-19T13:29:12+00:00","og_image":[{"url":"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODgxMDY3OCM1NTMzMzkyIzIwOTYxOTk=","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/conduent-survey-findings-combining-human-and-digital-hr-experiences-key-to-improving-employee-satisfaction-and-engagement\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/conduent-survey-findings-combining-human-and-digital-hr-experiences-key-to-improving-employee-satisfaction-and-engagement\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"Conduent Survey Findings: Combining Human and Digital HR Experiences Key to Improving Employee Satisfaction and Engagement","datePublished":"2023-04-19T13:29:12+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/conduent-survey-findings-combining-human-and-digital-hr-experiences-key-to-improving-employee-satisfaction-and-engagement\/"},"wordCount":664,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/conduent-survey-findings-combining-human-and-digital-hr-experiences-key-to-improving-employee-satisfaction-and-engagement\/#primaryimage"},"thumbnailUrl":"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODgxMDY3OCM1NTMzMzkyIzIwOTYxOTk=","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/conduent-survey-findings-combining-human-and-digital-hr-experiences-key-to-improving-employee-satisfaction-and-engagement\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/conduent-survey-findings-combining-human-and-digital-hr-experiences-key-to-improving-employee-satisfaction-and-engagement\/","name":"Conduent Survey Findings: Combining Human and Digital HR Experiences Key to Improving Employee Satisfaction and Engagement - 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