{"id":746280,"date":"2023-04-10T13:09:09","date_gmt":"2023-04-10T17:09:09","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/homestreet-bank-recognized-as-best-in-class-lender\/"},"modified":"2023-04-10T13:09:09","modified_gmt":"2023-04-10T17:09:09","slug":"homestreet-bank-recognized-as-best-in-class-lender","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/homestreet-bank-recognized-as-best-in-class-lender\/","title":{"rendered":"HomeStreet Bank Recognized as Best-in-Class Lender"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }\n.bwlistdisc { list-style-type: disc }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>HomeStreet Bank Recognized as Best-in-Class Lender<\/b><\/p>\n<p class=\"bwalignc\"><i>HomeStreet is known for the relationships they build with their customers and for their involvement in the community<\/i><\/p>\n<p>SEATTLE&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<br \/>\nOn March 29, 2023, <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.stratmorgroup.com%2F&amp;esheet=53377633&amp;newsitemid=20230410005295&amp;lan=en-US&amp;anchor=STRATMOR+Group&amp;index=1&amp;md5=50f66678bc61bbd727d84fe7d49ef617\">STRATMOR Group<\/a> released the results of their 2022 annual <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.stratmorgroup.com%2Fmortgagecx-best-in-class-lender-awards-2022%2F&amp;esheet=53377633&amp;newsitemid=20230410005295&amp;lan=en-US&amp;anchor=MortgageCX+Borrower+Satisfaction+Program&amp;index=2&amp;md5=4a02b4b45a23e015fcfcf1bbcf6adccf\">MortgageCX Borrower Satisfaction Program<\/a> and <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.homestreet.com&amp;esheet=53377633&amp;newsitemid=20230410005295&amp;lan=en-US&amp;anchor=HomeStreet+Bank&amp;index=3&amp;md5=22b51bc3fc0a21f228f093a582ef342e\">HomeStreet Bank<\/a> ranked #1 in the depository segment in the following categories:<\/p>\n<p id=\"news-body-cta\">This press release features multimedia. View the full release here: <a href=\"https:\/\/www.businesswire.com\/news\/home\/20230410005295\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20230410005295\/en\/<\/a><\/p>\n<div id=\"bwbodyimg\" style=\"width: 480px;float:left;padding-left:0px;padding-right:20px;padding-top:0px;padding-bottom:0px\"><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20230410005295\/en\/1759650\/4\/Best-in-Class_Overall_Satisfaction.jpg\" alt=\"HomeStreet tops the charts of seven different mortgage customer satisfaction rankings. (Graphic: Business Wire)\" \/><\/p>\n<p style=\"font-size:85%\">HomeStreet tops the charts of seven different mortgage customer satisfaction rankings. (Graphic: Business Wire)<\/p>\n<\/div>\n<ul class=\"bwlistdisc\">\n<li>\nOverall Borrower Satisfaction<\/p>\n<\/li>\n<li>\nNet Promoter Score<\/p>\n<\/li>\n<li>\nLikelihood to Use Again<\/p>\n<\/li>\n<li>\nLoan Officer<\/p>\n<\/li>\n<li>\nProcessor<\/p>\n<\/li>\n<li>\nApplication Process<\/p>\n<\/li>\n<li>\nProducts and Costs<\/p>\n<\/li>\n<\/ul>\n<p>\nAward qualifications are based on 2022 customer feedback. To qualify for a Best-in-Class award, a lender must provide exemplary service to their borrowers throughout the year, resulting in a top score in a given category within their segment. The 2022 survey was sent to nearly 200,000 customers with a response rate of 35% or nearly 68,000. Visit the <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.stratmorgroup.com%2Fmortgagecx-best-in-class-lender-awards-2022%2F&amp;esheet=53377633&amp;newsitemid=20230410005295&amp;lan=en-US&amp;anchor=MortgageCX+awards+page&amp;index=4&amp;md5=41399a97751d899b7ca3669b6838d835\">MortgageCX awards page<\/a> on the STRATMOR Group website for more details and to see the list of winners.<\/p>\n<p>\n\u201cAt HomeStreet Bank, we are committed to doing the right thing for our customers, our employees, and the communities where we operate,\u201d said Mark K. Mason, President, CEO, and Chairman of HomeStreet Bank. \u201cI\u2019m very proud of our mortgage lending team members and their dedication to meeting the needs of our customers.\u201d<\/p>\n<p>\n\u201cThis award demonstrates the collective hard work, dedication, and strong culture we have at HomeStreet. Our customers know us for our responsiveness, knowledge, and speed related to closing on the home of their dreams, a home equity line of credit, or an investment property,\u201d said Erik Hand, Executive Vice President, Mortgage Lending Director at HomeStreet. \u201cWe understand the level of our success is measured by how well we deliver on our customer-centric values,\u201d he added.<\/p>\n<p>\nHomeStreet, Inc. (Nasdaq: HMST), the parent company of HomeStreet Bank, recently celebrated their 100-year anniversary milestone on August 18, 2021. Of the nearly 2,900 Washington state incorporations filed in 1921, only 33 exist today.<\/p>\n<p><b>About STRATMOR Group<\/b><\/p>\n<p>\nFounded in 1985, STRATMOR Group has, since inception, focused exclusively on making the mortgage business better for lenders and the borrowers they serve. Today, we are a data-driven mortgage advisory with mortgage advisors who guide our lenders and vendor clients alike to make smart strategic decisions, solve complex challenges, streamline operations, improve the borrower experience, increase profitability, and accelerate growth. For more information, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.stratmorgroup.com%2F&amp;esheet=53377633&amp;newsitemid=20230410005295&amp;lan=en-US&amp;anchor=https%3A%2F%2Fwww.stratmorgroup.com%2F&amp;index=5&amp;md5=ca8fa7a47e2f79cd11e2b531a80f45a1\">https:\/\/www.stratmorgroup.com\/<\/a><\/p>\n<p><b>About HomeStreet, Inc.<\/b><\/p>\n<p>\nHomeStreet, Inc. (Nasdaq: HMST) (the \u201cCompany\u201d) is a diversified financial services company headquartered in Seattle, Washington, serving consumers and businesses in the Western United States and Hawaii through its various operating subsidiaries. The Company\u2019s primary business is community banking, including commercial real estate lending, commercial lending, residential construction lending, single family residential lending, retail banking, private banking, and insurance services. Certain information about our business can be found on our bank website, located at <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.homestreet.com&amp;esheet=53377633&amp;newsitemid=20230410005295&amp;lan=en-US&amp;anchor=http%3A%2F%2Fwww.homestreet.com&amp;index=6&amp;md5=d1d3f226d7b32575f5c29c245d1497db\">http:\/\/www.homestreet.com<\/a> and our investor relations web site, located at <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fir.homestreet.com&amp;esheet=53377633&amp;newsitemid=20230410005295&amp;lan=en-US&amp;anchor=http%3A%2F%2Fir.homestreet.com&amp;index=7&amp;md5=c208dd65a317004d9f021750f0d4f495\">http:\/\/ir.homestreet.com<\/a>.<\/p>\n<p>\nReferences:<\/p>\n<p>\nSTRATMOR Group webpage announcing the awards: <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.stratmorgroup.com%2Fmortgagecx-best-in-class-lender-awards-2022%2F&amp;esheet=53377633&amp;newsitemid=20230410005295&amp;lan=en-US&amp;anchor=https%3A%2F%2Fwww.stratmorgroup.com%2Fmortgagecx-best-in-class-lender-awards-2022%2F&amp;index=8&amp;md5=9f7ffa7356f66ef9f4f1c9488f6341ad\">https:\/\/www.stratmorgroup.com\/mortgagecx-best-in-class-lender-awards-2022\/<\/a><\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20230410005295r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20230410005295\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20230410005295\/en\/<\/a><\/span><\/p>\n<p>\nFor more information or to arrange interviews:<\/p>\n<p>\nMisty Ford, Media Relations<br \/>\n<br \/>206-876-5506<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:misty.ford@homestreet.com\">misty.ford@homestreet.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> Washington United States North America<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Software Data Analytics Finance Banking Data Management Professional Services Technology Fintech<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Photo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20230410005295\/en\/1759650\/3\/Best-in-Class_Overall_Satisfaction.jpg\" alt=\"Photo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\">HomeStreet tops the charts of seven different mortgage customer satisfaction rankings. (Graphic: Business Wire)<\/font><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20230410005295\/en\/1759706\/3\/HSBLogo_2color_horiz_WhiteBackground.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>HomeStreet Bank Recognized as Best-in-Class Lender HomeStreet is known for the relationships they build with their customers and for their involvement in the community SEATTLE&#8211;(BUSINESS WIRE)&#8211; On March 29, 2023, STRATMOR Group released the results of their 2022 annual MortgageCX Borrower Satisfaction Program and HomeStreet Bank ranked #1 in the depository segment in the following categories: This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20230410005295\/en\/ HomeStreet tops the charts of seven different mortgage customer satisfaction rankings. (Graphic: Business Wire) Overall Borrower Satisfaction Net Promoter Score Likelihood to Use Again Loan Officer Processor Application Process Products and Costs Award qualifications are based on 2022 customer feedback. To qualify for a Best-in-Class award, a lender must provide exemplary service to &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/homestreet-bank-recognized-as-best-in-class-lender\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;HomeStreet Bank Recognized as Best-in-Class Lender&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-746280","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>HomeStreet Bank Recognized as Best-in-Class Lender - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/homestreet-bank-recognized-as-best-in-class-lender\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HomeStreet Bank Recognized as Best-in-Class Lender - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"HomeStreet Bank Recognized as Best-in-Class Lender HomeStreet is known for the relationships they build with their customers and for their involvement in the community SEATTLE&#8211;(BUSINESS WIRE)&#8211; On March 29, 2023, STRATMOR Group released the results of their 2022 annual MortgageCX Borrower Satisfaction Program and HomeStreet Bank ranked #1 in the depository segment in the following categories: This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20230410005295\/en\/ HomeStreet tops the charts of seven different mortgage customer satisfaction rankings. (Graphic: Business Wire) Overall Borrower Satisfaction Net Promoter Score Likelihood to Use Again Loan Officer Processor Application Process Products and Costs Award qualifications are based on 2022 customer feedback. 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View the full release here: https:\/\/www.businesswire.com\/news\/home\/20230410005295\/en\/ HomeStreet tops the charts of seven different mortgage customer satisfaction rankings. (Graphic: Business Wire) Overall Borrower Satisfaction Net Promoter Score Likelihood to Use Again Loan Officer Processor Application Process Products and Costs Award qualifications are based on 2022 customer feedback. 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