{"id":742726,"date":"2023-03-27T08:03:10","date_gmt":"2023-03-27T12:03:10","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/branch-banking-survey-shows-managers-waste-almost-25-of-their-time-on-scheduling\/"},"modified":"2023-03-27T08:03:10","modified_gmt":"2023-03-27T12:03:10","slug":"branch-banking-survey-shows-managers-waste-almost-25-of-their-time-on-scheduling","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/branch-banking-survey-shows-managers-waste-almost-25-of-their-time-on-scheduling\/","title":{"rendered":"Branch Banking Survey Shows Managers Waste Almost 25% of Their Time on Scheduling"},"content":{"rendered":"

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Branch Banking Survey Shows Managers Waste Almost 25% of Their Time on Scheduling<\/b><\/p>\n

Zebra Technologies\u2019 fourth<\/i> annual International Branch Banking Employee Survey reveals opportunities to digitize and automate operations to improve customer and employee loyalty<\/i><\/p>\n

LAS VEGAS–(BUSINESS WIRE<\/a>)–CBA Live (Booth #12) \u2013<\/b>Zebra Technologies Corporation<\/a>, an innovator at the front line of business with solutions and partners that deliver a performance edge, today announced the results of its fourth annual International Branch Banking Employee Survey<\/a>. The findings indicate 74% of survey respondents rely on legacy software to complete administrative and operational tasks in their bank branches, and only 48% of branches have fully integrated customer appointment solutions. Visitors at CBA Live<\/a> this week will experience how Zebra\u2019s full suite of banking<\/a> solutions can increase staff efficiency to improve customer loyalty and employee retention.\n<\/p>\n

\nBank branch managers are wasting nearly 25% of their time each week on schedule management, and seven-in-10 surveyed managers are creating their own systems to track schedules instead of leveraging proven banking technology solutions that can increase efficiency and save time. In addition, the average bank employee is using four different systems on a regular basis to complete their tasks.\n<\/p>\n

\n\u201cWith the banking industry under increasing pressure, it is essential for bank managers to use intelligent software to digitize key processes including task management and employee scheduling,\u201d said Suresh Menon, Senior Vice President and General Manager, Software and Solutions, Zebra Technologies. \u201cModernizing bank operations will help banks ensure the right people are at the right place guided to the right activities at the right time to reduce cost, improve the customer experience and retain talented employees.\u201d\n<\/p>\n

\nAdditional survey findings reveal that 86% of bank branch employees want greater input into their schedules via a mobile device but only 36% have the tools required to view their schedules and request time off. Meanwhile, eighty-five percent of bank branch employees said their job satisfaction would increase if they could spend more time on customer and revenue-related tasks instead of administrative and operational tasks.\n<\/p>\n

\nZebra\u2019s banking<\/a> solutions such as workforce management software give employees control over complex aspects of their schedule including shift swaps and time-off requests as well as enable them to integrate customer appointments into branch forecasts to help boost customer loyalty.\n<\/p>\n

KEY TAKEAWAYS<\/b><\/p>\n