{"id":740698,"date":"2023-03-16T08:33:03","date_gmt":"2023-03-16T12:33:03","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-and-carahsoft-partner-to-deliver-digital-first-citizen-engagement-solutions-to-federal-state-and-local-governments-across-the-u-s\/"},"modified":"2023-03-16T08:33:03","modified_gmt":"2023-03-16T12:33:03","slug":"verint-and-carahsoft-partner-to-deliver-digital-first-citizen-engagement-solutions-to-federal-state-and-local-governments-across-the-u-s","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-and-carahsoft-partner-to-deliver-digital-first-citizen-engagement-solutions-to-federal-state-and-local-governments-across-the-u-s\/","title":{"rendered":"Verint and Carahsoft Partner to Deliver Digital-First Citizen Engagement Solutions to Federal, State and Local Governments across the U.S."},"content":{"rendered":"

<\/p>\n

Verint and Carahsoft Partner to Deliver Digital-First Citizen Engagement Solutions to Federal, State and Local Governments across the U.S.<\/b><\/p>\n

New Partnership to Drive Digital Transformation in the Public Sector<\/b><\/p>\n

MELVILLE, N.Y.–(BUSINESS WIRE<\/a>)–Verint\u00ae<\/sup><\/a> (NASDAQ: VRNT), The Customer Engagement Company\u00ae<\/sup>, today announced its partnership with Carahsoft Technology Corp.<\/a>, The Trusted Government IT Solutions Provider\u00ae<\/sup>. Under the agreement Carahsoft will serve as Verint\u2019s Public Sector Distributor, making the company\u2019s citizen engagement solutions available to the public sector through Carahsoft\u2019s reseller partners, NASA Solutions for Enterprise-Wide Procurement (SEWP) V and Information Technology Enterprise Solutions \u2013 Software 2 (ITES-SW2) contracts.\n<\/p>\n

\n\u201cGovernment agencies are immersed in a worldwide trend to improve their digital IQ and citizen engagement as reliance on government websites and content continues to expand. Consequently, leading global brands are meeting consumers where they want, when they want, and citizens expect this same level of service from government agencies,\u201d says Verint\u2019s John Bourne, senior vice president, global channels and alliances. \u201cVerint\u2019s partnership with Carahsoft will help the public sector meet these challenges by extending the reach of our customer engagement solutions through Carahsoft\u2019s extensive reseller network.\u201d\n<\/p>\n

\nThere are a number of government initiatives in place today that are driving the need for improved digital services and making citizen engagement a top priority. These include President Biden\u2019s Executive Order #14058 (Transforming Customer Experience & Service Delivery to Rebuild Trust in Government) which focuses on transforming federal customer experience and service delivery to rebuild trust in government; and the Federal Risk and Authorization Management Program (FedRAMP) that simplifies security for the digital age by providing a standardized approach to security for the cloud. Verint solutions are FedRAMP Moderate\/IL4 authorized, which comes on the heels of more than 20 years helping hundreds of agencies and departments around the world measure and improve citizen satisfaction.\n<\/p>\n

\n\u201cForward-thinking government and public sector agencies are continually improving their customer engagement tools to provide a seamless digital experience for citizens,\u201d said Michael Shrader, vice president of Intelligence and Innovative Solutions at Carahsoft. \u201cWith the addition of Verint to our Customer Experience and Engagement portfolio, agencies will be able to address various challenges, increase efficiency and promote rapid change across every citizen experience. We look forward to working with Verint and our reseller partners to help our joint customers deploy all the capabilities of the Verint Customer Engagement Platform.\u201d\n<\/p>\n

\nThe Verint Customer Engagement Platform helps organizations adapt and improve their operations in days, not months or years. It works across the organization, breaking down the barriers that exist between departments and operations. Verint technology enables people and bots to work together seamlessly from anywhere. The Verint Platform open architecture allows organizations to leverage existing investments in new ways. Verint solutions provide agencies with the data needed to surface and act on insights in real time to enhance customer experiences and efficiency, which ultimately drive continuous improvement. With Verint, organizations can create highly differentiated experiences, drive enduring relationships with their constituents and effectively navigate the disruption and constant change government agencies are experiencing.\n<\/p>\n

\nCarahsoft’s Customer Experience and Engagement solutions encompass a variety of industry-leading software and services that analyze and disseminate information to constituents, the public, and the community. To learn more about Carahsoft’s Customer Experience and Engagement solutions, visit www.carahsoft.com\/solve\/customer-experience-and-engagement<\/a>.\n<\/p>\n

\nVerint\u2019s Customer Engagement solutions are now available through Carahsoft\u2019s SEWP V contracts NNG15SC03B and NNG15SC27B and ITES-SW2 Contract W52P1J-20-D-0042. For more information, contact the Verint team at Carahsoft at (703) 871-8548, or verint@carahsoft.com<\/a>.\n<\/p>\n

\nVisit Verint Customer Engagement Platform<\/a> to learn more about Verint solutions.\n<\/p>\n

About Carahsoft<\/b><\/p>\n

\nCarahsoft Technology Corp. is The Trusted Government IT Solutions Provider\u00ae<\/sup>, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator\u00ae<\/sup> for our vendor partners, we deliver solutions<\/a> for Customer Experience, Cybersecurity, MultiCloud, DevSecOps, Big Data, Artificial Intelligence, Open Source, and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles. Visit us at www.carahsoft.com<\/a>.\n<\/p>\n

About Verint<\/b><\/p>\n

\nVerint\u00ae<\/sup> (Nasdaq: VRNT) helps the world\u2019s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. More than 10,000 organizations in 180 countries \u2013 including over 85 of the Fortune 100 companies \u2013 are using the Verint Customer Engagement Platform to draw on the latest advancements in AI, analytics, and an open cloud architecture to elevate customer experience.\n<\/p>\n

\nVerint. The Customer Engagement Company\u00ae<\/sup>. Learn more at Verint.com<\/a>.\n<\/p>\n

\nThis press release contains \u201cforward-looking statements,\u201d including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management’s expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2022, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.\n<\/p>\n

\nVERINT, VERINT DA VINCI, THE CUSTOMER ENGAGEMENT COMPANY, BOUNDLESS CUSTOMER ENGAGEMENT, THE ENGAGEMENT CAPACITY GAP and THE SCIENCE OF CUSTOMER ENGAGEMENT are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.\n<\/p>\n

\"\"<\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20230316005075\/en\/<\/a><\/span><\/p>\n

Verint Contacts:
\n<\/span><\/b>
Media Relations
\n<\/b>
Sue Huss
\n
sue.huss@verint.com<\/a><\/p>\n

Investor Relations
\n<\/b>
Matthew Frankel
\n
matthew.frankel@verint.com<\/a><\/p>\n

Carahsoft Media Contact:
\n<\/span><\/b>
Mary Lange
\n
(703) 230-7434\n<\/p>\n

KEYWORDS:<\/b> United States North America New York<\/p>\n

INDUSTRY KEYWORDS:<\/b> Data Management Public Policy\/Government Security State\/Local Technology Software<\/p>\n

MEDIA:<\/b><\/p>\n\n\n\n\n
Logo<\/b><\/font><\/td>\n<\/tr>\n
\"Logo\"<\/td>\n<\/tr>\n
<\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

Verint and Carahsoft Partner to Deliver Digital-First Citizen Engagement Solutions to Federal, State and Local Governments across the U.S. New Partnership to Drive Digital Transformation in the Public Sector MELVILLE, N.Y.–(BUSINESS WIRE)–Verint\u00ae (NASDAQ: VRNT), The Customer Engagement Company\u00ae, today announced its partnership with Carahsoft Technology Corp., The Trusted Government IT Solutions Provider\u00ae. Under the agreement Carahsoft will serve as Verint\u2019s Public Sector Distributor, making the company\u2019s citizen engagement solutions available to the public sector through Carahsoft\u2019s reseller partners, NASA Solutions for Enterprise-Wide Procurement (SEWP) V and Information Technology Enterprise Solutions \u2013 Software 2 (ITES-SW2) contracts. \u201cGovernment agencies are immersed in a worldwide trend to improve their digital IQ and citizen engagement as reliance on government websites and content continues to … <\/p>\n

Continue reading “Verint and Carahsoft Partner to Deliver Digital-First Citizen Engagement Solutions to Federal, State and Local Governments across the U.S.”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-740698","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nVerint and Carahsoft Partner to Deliver Digital-First Citizen Engagement Solutions to Federal, State and Local Governments across the U.S. - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/verint-and-carahsoft-partner-to-deliver-digital-first-citizen-engagement-solutions-to-federal-state-and-local-governments-across-the-u-s\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Verint and Carahsoft Partner to Deliver Digital-First Citizen Engagement Solutions to Federal, State and Local Governments across the U.S. - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Verint and Carahsoft Partner to Deliver Digital-First Citizen Engagement Solutions to Federal, State and Local Governments across the U.S. New Partnership to Drive Digital Transformation in the Public Sector MELVILLE, N.Y.–(BUSINESS WIRE)–Verint\u00ae (NASDAQ: VRNT), The Customer Engagement Company\u00ae, today announced its partnership with Carahsoft Technology Corp., The Trusted Government IT Solutions Provider\u00ae. 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Under the agreement Carahsoft will serve as Verint\u2019s Public Sector Distributor, making the company\u2019s citizen engagement solutions available to the public sector through Carahsoft\u2019s reseller partners, NASA Solutions for Enterprise-Wide Procurement (SEWP) V and Information Technology Enterprise Solutions \u2013 Software 2 (ITES-SW2) contracts. \u201cGovernment agencies are immersed in a worldwide trend to improve their digital IQ and citizen engagement as reliance on government websites and content continues to … Continue reading \"Verint and Carahsoft Partner to Deliver Digital-First Citizen Engagement Solutions to Federal, State and Local Governments across the U.S.\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-and-carahsoft-partner-to-deliver-digital-first-citizen-engagement-solutions-to-federal-state-and-local-governments-across-the-u-s\/","og_site_name":"Market Newsdesk","article_published_time":"2023-03-16T12:33:03+00:00","og_image":[{"url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20230316005075r1&sid=flmnd&distro=nx&lang=en","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-and-carahsoft-partner-to-deliver-digital-first-citizen-engagement-solutions-to-federal-state-and-local-governments-across-the-u-s\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-and-carahsoft-partner-to-deliver-digital-first-citizen-engagement-solutions-to-federal-state-and-local-governments-across-the-u-s\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"Verint and Carahsoft Partner to Deliver Digital-First Citizen Engagement Solutions to Federal, State and Local Governments across the U.S.","datePublished":"2023-03-16T12:33:03+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-and-carahsoft-partner-to-deliver-digital-first-citizen-engagement-solutions-to-federal-state-and-local-governments-across-the-u-s\/"},"wordCount":1024,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-and-carahsoft-partner-to-deliver-digital-first-citizen-engagement-solutions-to-federal-state-and-local-governments-across-the-u-s\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20230316005075r1&sid=flmnd&distro=nx&lang=en","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-and-carahsoft-partner-to-deliver-digital-first-citizen-engagement-solutions-to-federal-state-and-local-governments-across-the-u-s\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-and-carahsoft-partner-to-deliver-digital-first-citizen-engagement-solutions-to-federal-state-and-local-governments-across-the-u-s\/","name":"Verint and Carahsoft Partner to Deliver Digital-First Citizen Engagement Solutions to Federal, State and Local Governments across the U.S. - 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