{"id":739919,"date":"2023-03-14T10:03:27","date_gmt":"2023-03-14T14:03:27","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/apple-introduces-shop-with-a-specialist-over-video\/"},"modified":"2023-03-14T10:03:27","modified_gmt":"2023-03-14T14:03:27","slug":"apple-introduces-shop-with-a-specialist-over-video","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/apple-introduces-shop-with-a-specialist-over-video\/","title":{"rendered":"Apple introduces Shop with a Specialist over Video"},"content":{"rendered":"<p>        <!--body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p>\nApple introduces Shop with a Specialist over Video\n<\/p>\n<p>\nCustomers in the U.S. can now connect with an Apple Specialist over video to shop the iPhone lineup, including iPhone 14 and iPhone 14 Plus, available today in an all-new yellow color\n<\/p>\n<p>CUPERTINO, Calif.&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<br \/>\nApple\u00ae today launched Shop with a Specialist over Video, a new live shopping experience on apple.com for customers in the U.S. Shop with a Specialist over Video connects customers looking to purchase iPhone\u00ae with a retail team member via a safe and secure, one-way video shopping session. With this new service, customers can browse the latest models, explore new features, and learn about Apple Trade In offers, carrier deals, switching to iOS, and various financing options.\n<\/p>\n<p>\n\u201cWe\u2019re constantly innovating to deliver an even more personalized experience for our customers, meeting them where they are to deliver the best of Apple,\u201d said Karen Rasmussen, Apple\u2019s head of Retail Online. \u201cWith Shop with a Specialist over Video, our team members are excited to connect with customers and provide exceptional service as they learn about which iPhone best suits them.\u201d\n<\/p>\n<p><b>Enhancing the Shopping Experience for Customers<\/b><\/p>\n<p>\nCustomers can visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.apple.com%2Fshop%2Fbuy-iphone&amp;esheet=53361730&amp;newsitemid=20230314005579&amp;lan=en-US&amp;anchor=apple.com%2Fshop%2Fbuy-iphone&amp;index=1&amp;md5=e96d73f4490c211ce1768cfbc17f5ea4\">apple.com\/shop\/buy-iphone<\/a>, and in just a few clicks, instantly connect with an Apple Specialist for world-class service and expert advice on selecting the best iPhone model. Once connected, customers can compare features, colors, sizes, and find the best deal through the Apple Trade In program or their carrier.\n<\/p>\n<p><b>Shop the Latest iPhone 14 Lineup with a Specialist over Video<\/b><\/p>\n<p>\nThe beautifully designed and durable iPhone 14 and iPhone 14 Plus, available today in an all-new yellow, feature an impressive dual-camera system, the powerful A15 Bionic chip, and all-day battery life, with iPhone 14 Plus offering the longest battery life of any iPhone ever. Both models also offer groundbreaking safety capabilities such as Crash Detection and Emergency SOS via satellite,<sup>1<\/sup> allowing users to get the help they need even when no cellular or Wi-Fi service is available. iPhone 14 and iPhone 14 Plus are available in midnight, starlight, (PRODUCT)RED, blue, purple, and the new yellow for $799 and $899. Customers in the U.S. can get up to $600 in credit toward iPhone 14 when they trade in iPhone 11 or later<sup>2<\/sup> from <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fapple.com%2Fstore&amp;esheet=53361730&amp;newsitemid=20230314005579&amp;lan=en-US&amp;anchor=apple.com%2Fstore&amp;index=2&amp;md5=f78e87fdaa86dddb7919ce020dc9183d\">apple.com\/store<\/a> using Shop with a Specialist over Video, in the Apple Store\u00ae app, and at Apple Store locations.\n<\/p>\n<p><b>Connecting with a Specialist<\/b><\/p>\n<p>\nShop with a Specialist over Video is available to customers in the U.S. from 7 a.m. to 7 p.m. PT every day on <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.apple.com%2Fshop%2Fbuy-iphone&amp;esheet=53361730&amp;newsitemid=20230314005579&amp;lan=en-US&amp;anchor=apple.com%2Fshop%2Fbuy-iphone&amp;index=3&amp;md5=cdf512be4f8b93995a6357f30846d1b6\">apple.com\/shop\/buy-iphone<\/a>. During the session, an Apple team member will be on camera sharing their screen, but they will not be able to see the customer. If customers find that a session is unavailable or access the page after-hours, they can contact a Specialist over the phone or via chat 24 hours a day.\n<\/p>\n<p><b>The Best Place to Buy Apple<\/b><\/p>\n<p>\nApple makes it simple and easy for customers to explore the latest products and accessories, connect with expert team members, or learn new skills with programs like Today at Apple\u00ae. Whether in person, online, over video, or via personalized recommendations on the Apple Store app, Apple team members can help customers select the device and financing option that is right for them.\n<\/p>\n<p><sup>1 <\/sup>Emergency SOS via satellite and Find My\u00ae via satellite are currently available in Canada, France, Germany, Ireland, the U.K., and the U.S., and will be available in Austria, Belgium, Italy, Luxembourg, the Netherlands, and Portugal later this month. The service is included for free for two years starting at the time of activation of a new iPhone 14 model.\n<\/p>\n<p><sup>2<\/sup> Trade-in values will vary based on the condition, year, and configuration of the eligible trade-in device. Not all devices are eligible for credit. Customers must be at least 18 years old to be eligible to trade a device in for credit or for an Apple Gift Card. Trade-in value may be applied toward a qualifying new device purchase or added to an Apple Gift Card. The actual value awarded is based on receipt of a qualifying device matching the description provided when the estimate was made. Sales tax may be assessed on the full value of a new device purchase. In-store trade-in requires presentation of a valid photo ID (local law may require saving this information). The offer may not be available in all stores, and may vary between in-store and online trade-in. Some stores may have additional requirements. Apple or its trade-in partners reserve the right to refuse or limit the quantity of any trade-in transaction for any reason. More details are available from Apple\u2019s trade-in partner for trade-in and recycling of eligible devices. Restrictions and limitations may apply.\n<\/p>\n<p>\nApple revolutionized personal technology with the introduction of the Macintosh in 1984. Today, Apple leads the world in innovation with iPhone, iPad, Mac, Apple Watch, and Apple TV. Apple\u2019s five software platforms \u2014 iOS, iPadOS, macOS, watchOS, and tvOS \u2014 provide seamless experiences across all Apple devices and empower people with breakthrough services including the App Store, Apple Music, Apple Pay, and iCloud. Apple\u2019s more than 100,000 employees are dedicated to making the best products on earth, and to leaving the world better than we found it.\n<\/p>\n<p>\nNOTE TO EDITORS: For additional information visit Apple Newsroom (<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.apple.com%2Fnewsroom&amp;esheet=53361730&amp;newsitemid=20230314005579&amp;lan=en-US&amp;anchor=www.apple.com%2Fnewsroom&amp;index=4&amp;md5=2282d094da2c458f86768ae41369b84f\">www.apple.com\/newsroom<\/a>), or email Apple\u2019s Media Helpline at <a rel=\"nofollow\" href=\"mailto:media.help@apple.com\">media.help@apple.com<\/a>.\n<\/p>\n<p>\n\u00a9 2023 Apple Inc. All rights reserved. Apple, the Apple logo, iPhone, Apple Store, Today at Apple, and Find My are trademarks of Apple. Other company and product names may be trademarks of their respective owners.\n<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20230314005579r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20230314005579\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20230314005579\/en\/<\/a><\/span><\/p>\n<p>\nPress Contacts:<br \/>\n<\/p>\n<p>\nBrian Bumbery<br \/>\n<br \/>Apple<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:bumbery@apple.com\">bumbery@apple.com<\/a><\/p>\n<p>\nNeema Mungai<br \/>\n<br \/>Apple<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:nmungai@apple.com\">nmungai@apple.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> California United States North America<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Retail Audio\/Video Other Technology Telecommunications TV and Radio Software Online Retail Hardware Electronic Commerce Consumer Electronics VoIP Technology Entertainment Mobile\/Wireless Online Mobile Entertainment Apps\/Applications Carriers and Services<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\" \/>\n","protected":false},"excerpt":{"rendered":"<p>Apple introduces Shop with a Specialist over Video Customers in the U.S. can now connect with an Apple Specialist over video to shop the iPhone lineup, including iPhone 14 and iPhone 14 Plus, available today in an all-new yellow color CUPERTINO, Calif.&#8211;(BUSINESS WIRE)&#8211; Apple\u00ae today launched Shop with a Specialist over Video, a new live shopping experience on apple.com for customers in the U.S. Shop with a Specialist over Video connects customers looking to purchase iPhone\u00ae with a retail team member via a safe and secure, one-way video shopping session. With this new service, customers can browse the latest models, explore new features, and learn about Apple Trade In offers, carrier deals, switching to iOS, and various financing options. \u201cWe\u2019re &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/apple-introduces-shop-with-a-specialist-over-video\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Apple introduces Shop with a Specialist over Video&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-739919","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Apple introduces Shop with a Specialist over Video - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/apple-introduces-shop-with-a-specialist-over-video\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Apple introduces Shop with a Specialist over Video - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Apple introduces Shop with a Specialist over Video Customers in the U.S. can now connect with an Apple Specialist over video to shop the iPhone lineup, including iPhone 14 and iPhone 14 Plus, available today in an all-new yellow color CUPERTINO, Calif.&#8211;(BUSINESS WIRE)&#8211; Apple\u00ae today launched Shop with a Specialist over Video, a new live shopping experience on apple.com for customers in the U.S. Shop with a Specialist over Video connects customers looking to purchase iPhone\u00ae with a retail team member via a safe and secure, one-way video shopping session. With this new service, customers can browse the latest models, explore new features, and learn about Apple Trade In offers, carrier deals, switching to iOS, and various financing options. \u201cWe\u2019re &hellip; Continue reading &quot;Apple introduces Shop with a Specialist over Video&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/apple-introduces-shop-with-a-specialist-over-video\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2023-03-14T14:03:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20230314005579r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/apple-introduces-shop-with-a-specialist-over-video\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/apple-introduces-shop-with-a-specialist-over-video\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Apple introduces Shop with a Specialist over Video\",\"datePublished\":\"2023-03-14T14:03:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/apple-introduces-shop-with-a-specialist-over-video\\\/\"},\"wordCount\":997,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/apple-introduces-shop-with-a-specialist-over-video\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&amp;sty=20230314005579r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/apple-introduces-shop-with-a-specialist-over-video\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/apple-introduces-shop-with-a-specialist-over-video\\\/\",\"name\":\"Apple introduces Shop with a Specialist over Video - 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