{"id":739792,"date":"2023-03-14T08:04:04","date_gmt":"2023-03-14T12:04:04","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/mmc-selects-ringcentrals-cloud-communications-solutions-to-improve-customer-experience-and-streamline-employee-workflows\/"},"modified":"2023-03-14T08:04:04","modified_gmt":"2023-03-14T12:04:04","slug":"mmc-selects-ringcentrals-cloud-communications-solutions-to-improve-customer-experience-and-streamline-employee-workflows","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/mmc-selects-ringcentrals-cloud-communications-solutions-to-improve-customer-experience-and-streamline-employee-workflows\/","title":{"rendered":"MMC Selects RingCentral\u2019s Cloud Communications Solutions to Improve Customer Experience and Streamline Employee Workflows"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>MMC Selects RingCentral\u2019s Cloud Communications Solutions to Improve Customer Experience and Streamline Employee Workflows<\/b><\/p>\n<p>BELMONT, Calif.&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.mmchr.com%2F&amp;esheet=53361345&amp;newsitemid=20230313005702&amp;lan=en-US&amp;anchor=MMC%2C+Inc.&amp;index=1&amp;md5=a8ef906f3301f3b066e40597ce85ed91\">MMC, Inc.<\/a>, a Human Resources Outsourcing company (HRO), today announced it has replaced its on-premise legacy communications systems with <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.ringcentral.com%2F&amp;esheet=53361345&amp;newsitemid=20230313005702&amp;lan=en-US&amp;anchor=RingCentral%2C+Inc.&amp;index=2&amp;md5=9d23a19d6e2cd19d4f9af275e89f9911\">RingCentral, Inc.<\/a> (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, to drive an improved client experience, streamline employee workflows, and deliver IT cost savings. After migrating 3,000 of its employees to RingCentral MVP\u00ae (Message Video Phone\u2122), MMC realized substantial savings on its business communications costs.\n<\/p>\n<p>\nKnown for its expertise in HR outsourcing, payroll, benefits administration, and other business processes, MMC was looking for a cloud solution that could provide greater mobility for its employees and would allow them to more efficiently connect and communicate with clients. By implementing <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.ringcentral.com%2Foffice%2Fhow-it-works.html&amp;esheet=53361345&amp;newsitemid=20230313005702&amp;lan=en-US&amp;anchor=RingCentral+MVP&amp;index=3&amp;md5=18ad37354041bcdb5d5c30fdcb3040ee\">RingCentral MVP<\/a>, they have enabled employees to increase productivity and efficiency through the use of a cloud-based business phone service, video conferencing, digital fax, and SMS\u2013on any device from virtually any location. As a result, MMC has streamlined employee workflows, increased accessibility to clients, and empowered remote workers.\n<\/p>\n<p>\n\u201cWhat sets us apart from the larger competitors is our white glove service delivery. We care about our customers\u2019 experience and go that extra mile to ensure the highest service delivery possible. This means being accessible to clients when they have questions, concerns, or require assistance,\u201d said Raul Terrazas, manager of information technology at MMC. \u201cWith RingCentral, we are now able to seamlessly communicate with clients from virtually anywhere using our office phone, mobile, or PC. Given how many employee workflows we\u2019ve been able to improve across our company, how much visibility we\u2019ve gained into our client communications, and how much money we\u2019ve saved \u2014 not to mention how effortless the implementation itself was \u2014 my only regret is not migrating MMC to RingCentral sooner.\u201d\n<\/p>\n<p>\nIn the company\u2019s next unified communications transformation phase, MMC\u2019s IT team plans to roll out RingCentral MVP to their sales and support teams and optimize those operations with the <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.ringcentral.com%2Foffice%2Ffeatures%2Fsalesforce-integration%2Foverview.html&amp;esheet=53361345&amp;newsitemid=20230313005702&amp;lan=en-US&amp;anchor=RingCentral+for+Salesforce+integration&amp;index=4&amp;md5=26d6a20a54ea616de3fe1be46f743df4\">RingCentral for Salesforce integration<\/a>. This integration will enable them to consolidate platforms for the company\u2019s agents, reduce the number of vendor relationships for Terrazas\u2019 team to manage, and streamline agent workflows for added speed and efficiency.\n<\/p>\n<p>\n\u201cWe are thrilled to work with MMC on their cloud transformation\u2014leveraging the strengths of our unified communications platform,\u201d said Carson Hostetter, chief revenue officer at RingCentral. \u201cBy shifting to RingCentral, MMC is driving greater operational efficiencies and improvements in both customer and employee experiences.\u201d\n<\/p>\n<p><b>About MMC<\/b><\/p>\n<p>\nCalifornia-based Human Resources Outsourcing company MMC was established over 40 years ago for the purpose of providing HR Outsourcing &amp; Consulting solutions to improve business performance. By outsourcing HR, you will be cutting costs, lowering risk, and better positioning your company for success. As the top HR Outsourcing service provider for over 8,500 employees nationwide, MMC has learned that there is no cookie-cutter approach when it comes to resolving workplace concerns. MMC takes a special interest in assuring each client\u2019s success while providing a hands-on approach to exponential growth with your company.\n<\/p>\n<p><b>About RingCentral<\/b><\/p>\n<p>\nRingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone\u2122\u200a\u200a(MVP\u00ae) global platform. More flexible and cost-effective than legacy on-premises PBX and video conferencing systems, RingCentral\u00ae empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, device, and device location. RingCentral offers three essential products in its portfolio, including RingCentral MVP\u00ae, a Unified Communications as a Service (UCaaS) platform including team messaging, video meetings, and cloud phone system; RingCentral Video\u00ae,\u200athe company&#8217;s video meetings solution with team messaging that enables Smart Video Meetings\u2122; and RingCentral Contact Center\u2122 solutions. RingCentral&#8217;s open platform integrates with leading third-party business applications and allows customers to customize business workflows easily. RingCentral is headquartered in Belmont, California, and has offices worldwide.\n<\/p>\n<p>\n\u00a9 2023 RingCentral, Inc. All rights reserved. RingCentral, Message Video Phone, MVP, RingCentral MVP, RingCentral Video, RingCentral Contact Center, Smart Video Meetings, and the RingCentral logo are trademarks of RingCentral, Inc.\n<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20230313005702r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20230313005702\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20230313005702\/en\/<\/a><\/span><\/p>\n<p><b>Media Contact<br \/>\n<\/b><br \/>Brett Smith<br \/>\n<br \/>980-580-2430<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:brett.smith@ringcentral.com\">brett.smith@ringcentral.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> California United States North America<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Professional Services Technology VoIP Human Resources Telecommunications Software<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20230313005702\/en\/1143398\/3\/RingCentral_logo_fullcolor.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>MMC Selects RingCentral\u2019s Cloud Communications Solutions to Improve Customer Experience and Streamline Employee Workflows BELMONT, Calif.&#8211;(BUSINESS WIRE)&#8211;MMC, Inc., a Human Resources Outsourcing company (HRO), today announced it has replaced its on-premise legacy communications systems with RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, to drive an improved client experience, streamline employee workflows, and deliver IT cost savings. After migrating 3,000 of its employees to RingCentral MVP\u00ae (Message Video Phone\u2122), MMC realized substantial savings on its business communications costs. Known for its expertise in HR outsourcing, payroll, benefits administration, and other business processes, MMC was looking for a cloud solution that could provide greater mobility for its employees and would &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/mmc-selects-ringcentrals-cloud-communications-solutions-to-improve-customer-experience-and-streamline-employee-workflows\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;MMC Selects RingCentral\u2019s Cloud Communications Solutions to Improve Customer Experience and Streamline Employee Workflows&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-739792","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>MMC Selects RingCentral\u2019s Cloud Communications Solutions to Improve Customer Experience and Streamline Employee Workflows - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/mmc-selects-ringcentrals-cloud-communications-solutions-to-improve-customer-experience-and-streamline-employee-workflows\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MMC Selects RingCentral\u2019s Cloud Communications Solutions to Improve Customer Experience and Streamline Employee Workflows - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"MMC Selects RingCentral\u2019s Cloud Communications Solutions to Improve Customer Experience and Streamline Employee Workflows BELMONT, Calif.&#8211;(BUSINESS WIRE)&#8211;MMC, Inc., a Human Resources Outsourcing company (HRO), today announced it has replaced its on-premise legacy communications systems with RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, to drive an improved client experience, streamline employee workflows, and deliver IT cost savings. After migrating 3,000 of its employees to RingCentral MVP\u00ae (Message Video Phone\u2122), MMC realized substantial savings on its business communications costs. Known for its expertise in HR outsourcing, payroll, benefits administration, and other business processes, MMC was looking for a cloud solution that could provide greater mobility for its employees and would &hellip; Continue reading &quot;MMC Selects RingCentral\u2019s Cloud Communications Solutions to Improve Customer Experience and Streamline Employee Workflows&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/mmc-selects-ringcentrals-cloud-communications-solutions-to-improve-customer-experience-and-streamline-employee-workflows\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2023-03-14T12:04:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20230313005702r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/mmc-selects-ringcentrals-cloud-communications-solutions-to-improve-customer-experience-and-streamline-employee-workflows\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/mmc-selects-ringcentrals-cloud-communications-solutions-to-improve-customer-experience-and-streamline-employee-workflows\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"MMC Selects RingCentral\u2019s Cloud Communications Solutions to Improve Customer Experience and Streamline Employee Workflows\",\"datePublished\":\"2023-03-14T12:04:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/mmc-selects-ringcentrals-cloud-communications-solutions-to-improve-customer-experience-and-streamline-employee-workflows\\\/\"},\"wordCount\":735,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/mmc-selects-ringcentrals-cloud-communications-solutions-to-improve-customer-experience-and-streamline-employee-workflows\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&amp;sty=20230313005702r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/mmc-selects-ringcentrals-cloud-communications-solutions-to-improve-customer-experience-and-streamline-employee-workflows\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/mmc-selects-ringcentrals-cloud-communications-solutions-to-improve-customer-experience-and-streamline-employee-workflows\\\/\",\"name\":\"MMC Selects RingCentral\u2019s Cloud Communications Solutions to Improve Customer Experience and Streamline Employee Workflows - 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(NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, to drive an improved client experience, streamline employee workflows, and deliver IT cost savings. After migrating 3,000 of its employees to RingCentral MVP\u00ae (Message Video Phone\u2122), MMC realized substantial savings on its business communications costs. Known for its expertise in HR outsourcing, payroll, benefits administration, and other business processes, MMC was looking for a cloud solution that could provide greater mobility for its employees and would &hellip; Continue reading \"MMC Selects RingCentral\u2019s Cloud Communications Solutions to Improve Customer Experience and Streamline Employee Workflows\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/mmc-selects-ringcentrals-cloud-communications-solutions-to-improve-customer-experience-and-streamline-employee-workflows\/","og_site_name":"Market Newsdesk","article_published_time":"2023-03-14T12:04:04+00:00","og_image":[{"url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20230313005702r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/mmc-selects-ringcentrals-cloud-communications-solutions-to-improve-customer-experience-and-streamline-employee-workflows\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/mmc-selects-ringcentrals-cloud-communications-solutions-to-improve-customer-experience-and-streamline-employee-workflows\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"MMC Selects RingCentral\u2019s Cloud Communications Solutions to Improve Customer Experience and Streamline Employee Workflows","datePublished":"2023-03-14T12:04:04+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/mmc-selects-ringcentrals-cloud-communications-solutions-to-improve-customer-experience-and-streamline-employee-workflows\/"},"wordCount":735,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/mmc-selects-ringcentrals-cloud-communications-solutions-to-improve-customer-experience-and-streamline-employee-workflows\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20230313005702r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/mmc-selects-ringcentrals-cloud-communications-solutions-to-improve-customer-experience-and-streamline-employee-workflows\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/mmc-selects-ringcentrals-cloud-communications-solutions-to-improve-customer-experience-and-streamline-employee-workflows\/","name":"MMC Selects RingCentral\u2019s Cloud Communications Solutions to Improve Customer Experience and Streamline Employee Workflows - 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