{"id":730181,"date":"2023-02-09T08:53:02","date_gmt":"2023-02-09T13:53:02","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/minim-to-enhance-user-experience-with-launch-of-support-on-motosync-app\/"},"modified":"2023-02-09T08:53:02","modified_gmt":"2023-02-09T13:53:02","slug":"minim-to-enhance-user-experience-with-launch-of-support-on-motosync-app","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/minim-to-enhance-user-experience-with-launch-of-support-on-motosync-app\/","title":{"rendered":"Minim to Enhance User Experience With Launch of Support+ On motosync App"},"content":{"rendered":"<div class=\"mw_release\">\n<p align=\"center\">\n        <i>Subscription Service Will Offer Users Access to 24\/7 Tech Support, Priority Queueing and More\u00a0<\/i>\n      <\/p>\n<p align=\"left\"> \u25cf\u00a0 Support+ will feature 24\/7 tech support, priority queues, callback requests and professional support for third-party devices.<\/p>\n<p align=\"left\">\u25cf\u00a0 The upcoming subscription service will cost $36.99 per year and is set to launch in June 2023.<\/p>\n<p>MANCHESTER, NH, Feb.  09, 2023  (GLOBE NEWSWIRE) &#8212; via<a href=\"https:\/\/www.globenewswire.com\/Tracker?data=G6Uc3BLPpoYIMaYiqkhQmiR4mnfebSDHoHhInUtzZs58gEnL8mWjKyvD5tombllbkPLU10nEXLr-pRKARpO1tHHbf7tiYuogK4jCod-4JOE=\" rel=\"nofollow noopener\" target=\"_blank\"> NewMediaWire<\/a> \u2013 <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=taJNp7YJyL8ZKLr7g4_tDf2lpHc-gx9YvyGD52gKehHEZ5wUS_AHRTGj1qVJ6c2SkI4IwwYFt_jKAP6G455Rew==\" rel=\"nofollow noopener\" target=\"_blank\">Minim<\/a>, Inc. (NASDAQ: MINM), the creator of intelligent networking products under the Motorola brand, today announced the launch of Support+, an upcoming premium support subscription that offers a greatly enhanced end-to-end customer support experience. Available to app users from June 2023, the Support+ subscription provides users access to 24\/7 tech support, priority queueing and callback requests.<\/p>\n<p>Launching in June of 2023, the Support+ subscription costs $36.99 annually for full access to the enhanced support experience. Recent data collected by Minim reveals that users reported nearly 40% of all support tickets over the last year through in-app chat support. These consumers are looking for an effortless end-to-end tech support experience that helps them stay connected. The Support+ subscription will answer this need by enabling users unlimited and expedited access to the company\u2019s team of tech experts.<\/p>\n<p>\u201cThe Minim solution powers over a million networks through the <b>moto<\/b>sync mobile app, so providing an excellent user experience is our top priority,\u201d said Minim CEO Mehul Patel. \u201cWe\u2019re thrilled to offer our app users a subscription that provides expert customer support engineered for them. Support+ our latest product to help our users do more and live better with connectivity.\u201d\u00a0<\/p>\n<p>\n        <b>Support+ Subscription Features<\/b>\n      <\/p>\n<p>App users who subscribe to Support+ will have access to a comprehensive package that offers unparalleled tech support.<\/p>\n<p>\n        <b>Support+<\/b> Subscription includes<\/p>\n<p>\u25cf\u00a0 <b>24\/7 Access To Support<\/b> so subscribers can get the assistance they need when they need it, including weekends and holidays.<\/p>\n<p>\u25cf\u00a0 <b>Priority Queueing<\/b> for faster connection to our team of experts so subscribers can get speedier resolutions to network issues.<\/p>\n<p>\u25cf\u00a0 <b>Callback Requests<\/b> that enable subscribers to avoid waiting on the phone by sharing their contact information. Support+ subscribers can save their info in the <b>moto<\/b>sync app for future use.<\/p>\n<p>\u25cf\u00a0 <b>Professional Support For non-Motorola Products<\/b> so subscribers can have peace of mind when connecting any device to their <b>moto<\/b>sync-powered network.<\/p>\n<p>The Support+ subscription will launch in the <b>moto<\/b>sync app in June 2023 for $36.99 annually.<\/p>\n<p>For more information about Minim and its software solution, visit<a href=\"https:\/\/www.globenewswire.com\/Tracker?data=bwUFBLHIOWAh6yS5Dnqf_8gS090LHuN-nP4enhoyQCU4EVWyIDRImD6vRKHK4n2BHS_PMYc-Vu1Gl7AH_s5KKA==\" rel=\"nofollow noopener\" target=\"_blank\"> www.minim.com<\/a>. To learn more about Motorola\u2019s complete portfolio of intelligent networking devices, please visit<a href=\"https:\/\/www.globenewswire.com\/Tracker?data=bwUFBLHIOWAh6yS5Dnqf_ylm6bTN0GX8WwxYczGertARXHy5y8uRcTzd4CSM3ZrGG5lOJ-th5V9dreNfsBzx4GvsVPYGcxM5I9N6014l-lU=\" rel=\"nofollow noopener\" target=\"_blank\"> www.motorolanetwork.com<\/a>.\u00a0<\/p>\n<p>\n        <b>About Minim<\/b>\u00a0<\/p>\n<p>\n        <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=6c39tt41mXW_8uAbT21ist3NMf83ZmICRoNzi3CTseldVzOcQedbk7c0oP16Mzr_OxI1-9HnLQwvk-8miPS75g==\" rel=\"nofollow noopener\" target=\"_blank\">Minim, Inc.<\/a>, (NASDAQ: MINM), originally founded as Zoom Telephonics in 1977, delivers intelligent software that protects and improves personal networks that help people do more and live better with connectivity. The cloud-managed Minim platform powers millions of networks, enabling users of all experience levels to automatically identify and fix security vulnerabilities, malware, and cyberattacks. Headquartered in Manchester, N.H., Minim holds an exclusive global license from the globally-recognized Motorola brand to develop and distribute smart home networking products driven by the Minim-powered <b>moto<\/b>sync mobile app. To learn more, visit <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=JOkg5Q2U0eNoOG-uB0Lj9GccMpYlEoRJ8zGVxgoO2c0QFFheOs7awjwum5aPVpE4QbrhaIgZeMxKCCWmGyrbQEXaGa7ZDiRHNWGGV3beLww=\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/www.minim.com<\/a>.<\/p>\n<p>\n        <i>MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license.\u00a0<\/i>\n      <\/p>\n<p>\n        <b>Media Contact:<\/b><br \/>\n        <br \/>Minim, Inc.<br \/>Scott Harvin<br \/><a href=\"https:\/\/www.globenewswire.com\/Tracker?data=DDVuBU2L_l01ToP9NcyJm5wf_mERgn5lhhvsR1FlXFepoCS5QsQz3DKfvOLxnk622APNzFVR8TrXIa9y2WvMPg==\" rel=\"nofollow noopener\" target=\"_blank\">scotth@minim.com<\/a><\/p>\n<p>\n        <b>Investor Relations Contact:<\/b><br \/>\n        <br \/>Hayden IR<br \/>James Carbonara<br \/>james@haydenir.com<br \/>(646) 755-7412<\/p>\n<p>\n        <b><br \/>\n          <i>About Motorola Strategic Brand Partnerships\u00a0<\/i><br \/>\n        <\/b><br \/>\n        <br \/>\n        <i>For over 90 years the Motorola brand has been known around the world for high quality, innovative and trusted products. Motorola\u2019s Strategic Brand Partnership program seeks to leverage the power of this iconic brand by teaming with dynamic companies who offer unique, high-quality products that enrich consumers\u2019 lives. Strategic brand partners work closely with Motorola engineers while developing and manufacturing their products, ensuring that their products meet the exacting safety, quality, and reliability standards that consumers have come to expect from Motorola. To learn more about Motorola strategic brand partnerships, follow us @ShopMotorola.<\/i>\n      <\/p>\n<p>\n        <b><br \/>\n          <i>Forward-Looking Statements<\/i><br \/>\n        <\/b><br \/>\n        <br \/>\n        <i>This press release contains \u201cforward-looking statements\u201d, within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995.\u00a0 Such forward-looking statements relate to Minim\u2019s plans, expectations, and intentions. Actual results may be materially different from expectations as a result of known and unknown risks, including: risks associated with Minim\u2019s potential inability to realize intended benefits of the acquisition by merger of Zoom Connectivity, Inc.; the potential increase in tariffs on the company&#8217;s imports; potential supply interruptions from manufacturing the company\u2019s products in Vietnam; risks relating to global semiconductor shortages; potential changes in NAFTA; the potential need for additional funding which Minim may be unable to obtain; declining demand for certain of Minim\u2019s products; delays, unanticipated costs, interruptions or other uncertainties associated with Minim\u2019s production and shipping; Minim\u2019s reliance on several key outsourcing partners; uncertainty of key customers\u2019 plans and orders; risks relating to product certifications; Minim\u2019s dependence on key employees; uncertainty of new product development, including certification and overall project delays, budget overruns; the risk that newly introduced products may contain undetected errors or defects or otherwise not perform as anticipated; costs and senior management distractions due to patent related matters; risks from a material weakness in our internal control over financial reporting; the impact of the COVID-19 pandemic; and other risks set forth in Minim\u2019s filings with the Securities and Exchange Commission. Minim cautions readers not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Minim expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any such statements to reflect any change in Minim\u2019s expectations or any change in events, conditions or circumstance on which any such statement is based.<\/i>\n      <\/p>\n<\/p>\n<p align=\"left\">\n<p>      <img decoding=\"async\" class=\"__GNW8366DE3E__IMG\" src=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODc0NTg0MyM1NDAwMjY3IzUwMDA1MDM1MQ==\" \/><br \/>\n      <br \/>\n      <img decoding=\"async\" src=\"https:\/\/ml.globenewswire.com\/media\/MmY3ZmVjNGUtMzg5YS00NDk0LWI5NTUtZmZjYjgxMTY1NjczLTUwMDA1MDM1MQ==\/tiny\/Minim.png\" \/>\n    <\/div>\n<div class=\"mw_contactinfo\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Subscription Service Will Offer Users Access to 24\/7 Tech Support, Priority Queueing and More\u00a0 \u25cf\u00a0 Support+ will feature 24\/7 tech support, priority queues, callback requests and professional support for third-party devices. \u25cf\u00a0 The upcoming subscription service will cost $36.99 per year and is set to launch in June 2023. MANCHESTER, NH, Feb. 09, 2023 (GLOBE NEWSWIRE) &#8212; via NewMediaWire \u2013 Minim, Inc. (NASDAQ: MINM), the creator of intelligent networking products under the Motorola brand, today announced the launch of Support+, an upcoming premium support subscription that offers a greatly enhanced end-to-end customer support experience. Available to app users from June 2023, the Support+ subscription provides users access to 24\/7 tech support, priority queueing and callback requests. Launching in June of &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/minim-to-enhance-user-experience-with-launch-of-support-on-motosync-app\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Minim to Enhance User Experience With Launch of Support+ On motosync App&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-730181","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Minim to Enhance User Experience With Launch of Support+ On motosync App - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/minim-to-enhance-user-experience-with-launch-of-support-on-motosync-app\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Minim to Enhance User Experience With Launch of Support+ On motosync App - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Subscription Service Will Offer Users Access to 24\/7 Tech Support, Priority Queueing and More\u00a0 \u25cf\u00a0 Support+ will feature 24\/7 tech support, priority queues, callback requests and professional support for third-party devices. \u25cf\u00a0 The upcoming subscription service will cost $36.99 per year and is set to launch in June 2023. MANCHESTER, NH, Feb. 09, 2023 (GLOBE NEWSWIRE) &#8212; via NewMediaWire \u2013 Minim, Inc. (NASDAQ: MINM), the creator of intelligent networking products under the Motorola brand, today announced the launch of Support+, an upcoming premium support subscription that offers a greatly enhanced end-to-end customer support experience. Available to app users from June 2023, the Support+ subscription provides users access to 24\/7 tech support, priority queueing and callback requests. Launching in June of &hellip; Continue reading &quot;Minim to Enhance User Experience With Launch of Support+ On motosync App&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/minim-to-enhance-user-experience-with-launch-of-support-on-motosync-app\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2023-02-09T13:53:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODc0NTg0MyM1NDAwMjY3IzUwMDA1MDM1MQ==\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/minim-to-enhance-user-experience-with-launch-of-support-on-motosync-app\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/minim-to-enhance-user-experience-with-launch-of-support-on-motosync-app\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Minim to Enhance User Experience With Launch of Support+ On motosync App\",\"datePublished\":\"2023-02-09T13:53:02+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/minim-to-enhance-user-experience-with-launch-of-support-on-motosync-app\\\/\"},\"wordCount\":941,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/minim-to-enhance-user-experience-with-launch-of-support-on-motosync-app\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.globenewswire.com\\\/newsroom\\\/ti?nf=ODc0NTg0MyM1NDAwMjY3IzUwMDA1MDM1MQ==\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/minim-to-enhance-user-experience-with-launch-of-support-on-motosync-app\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/minim-to-enhance-user-experience-with-launch-of-support-on-motosync-app\\\/\",\"name\":\"Minim to Enhance User Experience With Launch of Support+ On motosync App - 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MANCHESTER, NH, Feb. 09, 2023 (GLOBE NEWSWIRE) &#8212; via NewMediaWire \u2013 Minim, Inc. (NASDAQ: MINM), the creator of intelligent networking products under the Motorola brand, today announced the launch of Support+, an upcoming premium support subscription that offers a greatly enhanced end-to-end customer support experience. Available to app users from June 2023, the Support+ subscription provides users access to 24\/7 tech support, priority queueing and callback requests. 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