{"id":729031,"date":"2023-02-06T16:20:29","date_gmt":"2023-02-06T21:20:29","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/california-water-service-partners-with-promise-to-offer-convenient-flexible-payment-plans-to-residents-with-past-due-bills\/"},"modified":"2023-02-06T16:20:29","modified_gmt":"2023-02-06T21:20:29","slug":"california-water-service-partners-with-promise-to-offer-convenient-flexible-payment-plans-to-residents-with-past-due-bills","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/california-water-service-partners-with-promise-to-offer-convenient-flexible-payment-plans-to-residents-with-past-due-bills\/","title":{"rendered":"California Water Service Partners With Promise to Offer Convenient, Flexible Payment Plans to Residents With Past-Due Bills"},"content":{"rendered":"
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SAN JOSE, Calif., Feb. 06, 2023 (GLOBE NEWSWIRE) — California Water Service (Cal Water) announced today that it has partnered with Promise to offer residential customers customizable, interest-free PromisePay payment plans for past-due water bills. These payment plans offer even more flexibility beyond Cal Water\u2019s other payment plans, all of which enable customers with past-due accounts to avoid interruptions in water service.<\/p>\n

Cal Water residential customers with a past-due balance of $50 or more can now access the PromisePay online system at calwater.promise-pay.com<\/a>. Customers without internet access can call their local Cal Water office to set up a plan by phone. Promise\u2019s payment plans are private and easy to set up, and enable customers to structure their plans to best suit their needs.<\/p>\n

The portal enables residential customers to select from various payment plan options, set up automatic payments, and provide contact information for payment reminders and other notifications through text messaging. Both residential property owners and tenants with a Cal Water account are eligible for the program.<\/p>\n

\u201cOur goal is to ensure that all of our customers have access to reliable, safe, clean, and affordable water service,\u201d said Martin A. Kropelnicki, Cal Water President and CEO. \u201cThat is why we offer customer assistance programs and continue to seek out new opportunities like PromisePay to make water bills easier to manage. We believe our partnership with Promise will make a meaningful difference for those who are struggling and enable those reluctant to ask for help to get control of their bills privately.\u201d<\/p>\n

\u201cWe\u2019re pleased to partner with Cal Water to help make sure that its residential customers continue to have access to high-quality water service,\u201d said Promise Founder and CEO Phaedra Ellis-Lamkins. \u201cThrough our partnership, we will support the financial empowerment of residents from communities throughout California by offering them flexible, accessible, and affordable options to get caught up on their water bills. We look forward to supporting our neighbors in California in partnership with the visionary leaders at Cal Water.\u201d<\/p>\n

The PromisePay portal provides a comprehensive payment platform, which includes:<\/p>\n