{"id":692015,"date":"2022-10-04T12:06:59","date_gmt":"2022-10-04T16:06:59","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/ushur-and-benefitfocus-partner-to-enhance-engagement-capabilities-across-the-benefits-administration-ecosystem\/"},"modified":"2022-10-04T12:06:59","modified_gmt":"2022-10-04T16:06:59","slug":"ushur-and-benefitfocus-partner-to-enhance-engagement-capabilities-across-the-benefits-administration-ecosystem","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/ushur-and-benefitfocus-partner-to-enhance-engagement-capabilities-across-the-benefits-administration-ecosystem\/","title":{"rendered":"Ushur and Benefitfocus Partner to Enhance Engagement Capabilities Across the Benefits Administration Ecosystem"},"content":{"rendered":"
\n

SANTA CLARA, Calif., Oct. 04, 2022 (GLOBE NEWSWIRE) — Ushur<\/u><\/a>, the leader in AI-powered Customer Experience Automation\u2122 (CXA), today announced that it has entered into a strategic partnership with Benefitfocus<\/u><\/a>, a leader in cloud-based benefits administration technology, to drive better member engagement with health and benefits programs.<\/p>\n

Ushur\u2019s no-code and AI-powered Customer Experience Automation\u2122 platform enables non-technical citizen developers and business users to automate customer journeys and deliver highly personalized digital experiences focused on rapid issue resolution through self-service across all channels of engagement.<\/p>\n

\u201cAt\u00a0Ushur, we\u2019re deeply immersed in technologies such as AI and automation, but our true north star is always\u00a0a\u00a0better\u00a0human\u00a0experience,\u201d said\u00a0Simha\u00a0Sadasiva, CEO and co-founder of\u00a0Ushur. \u201cOur partnership with\u00a0Benefitfocus\u00a0will not only bring improved experiences\u00a0to\u00a0its\u00a0customers,\u00a0it\u00a0will also\u00a0set a very high bar\u00a0for customer engagement\u00a0for the entire benefits administration landscape.\u201d<\/p>\n

Benefitfocus offers employers and health plans a range of solutions designed to simplify the complexity of benefits administration, lower the cost of health care and help improve employee health and engagement. Benefitfocus has partnered with Ushur to integrate its AI-powered automated engagement capabilities to reach out to employees and health plan members at the right time and through the right engagement channel, making it easier for members to take appropriate action in a digital, self-service manner.<\/p>\n

\u201cBenefitfocus is committed to changing the game on how employees and their families engage with their health care,\u201d said Tina Provancal, Chief Product & Strategy Officer at Benefitfocus. \u201cOur partnership with Ushur accelerates our ability to bring innovative solutions to market that enhance and personalize the experience for employees and their families as they engage with their health care.\u201d<\/p>\n

Health care providers and benefits administrators can learn more and initiate first-hand experiences of these new offerings at www.ushur.com<\/u><\/a>.<\/p>\n

\n About Ushur<\/strong>
\n
\n
\n Ushur<\/u>
\n <\/a> delivers the world\u2019s first AI-powered Customer Experience Automation\u2122 (CXA) platform purpose-built from the ground up to intelligently automate entire customer journeys end to end. Designed to provide delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a no-code, cloud-native SaaS platform to digitally transform every step of the complete enterprise customer experience, from Micro-Engagements\u2122 to entire customer journeys. Backed by leading investors including Third Point Ventures, 8VC, Aflac Ventures and Iron Pillar, Ushur\u2019s Customer Experience Automation\u2122 solutions are currently in production at some of the leading insurance providers across the globe, including Irish Life, Aflac, Unum, Aetna, Cigna and Tower Insurance. Learn more at www.ushur.com<\/u><\/a> and LinkedIn<\/u><\/a>.<\/p>\n

\n About Benefitfocus<\/strong>
\n
Benefitfocus (NASDAQ: BNFT) is a cloud-based benefits administration technology company committed to helping our customers, and the people they serve, get the most out of their health care and benefit programs. Through exceptional service and innovative SaaS solutions, we aim to be the safest set of hands for our customers helping to simplify the complexity of benefits administration while delivering an experience that engages people and unlocks the potential for better health and improved outcomes. Our mission is simple: to improve lives with benefits. Learn more at\u00a0www.benefitfocus.com<\/u><\/a>,\u00a0LinkedIn<\/u><\/a>\u00a0and Twitter<\/u><\/a>.<\/p>\n

\n Media Contact<\/strong>
\n
Chris Ulbrich
ushur@firebrand.marketing<\/a>
415 848 9175<\/p>\n<\/p>\n


\n
\n \n <\/div>\n

<\/div>\n","protected":false},"excerpt":{"rendered":"

SANTA CLARA, Calif., Oct. 04, 2022 (GLOBE NEWSWIRE) — Ushur, the leader in AI-powered Customer Experience Automation\u2122 (CXA), today announced that it has entered into a strategic partnership with Benefitfocus, a leader in cloud-based benefits administration technology, to drive better member engagement with health and benefits programs. Ushur\u2019s no-code and AI-powered Customer Experience Automation\u2122 platform enables non-technical citizen developers and business users to automate customer journeys and deliver highly personalized digital experiences focused on rapid issue resolution through self-service across all channels of engagement. \u201cAt\u00a0Ushur, we\u2019re deeply immersed in technologies such as AI and automation, but our true north star is always\u00a0a\u00a0better\u00a0human\u00a0experience,\u201d said\u00a0Simha\u00a0Sadasiva, CEO and co-founder of\u00a0Ushur. \u201cOur partnership with\u00a0Benefitfocus\u00a0will not only bring improved experiences\u00a0to\u00a0its\u00a0customers,\u00a0it\u00a0will also\u00a0set a very high bar\u00a0for … <\/p>\n

Continue reading “Ushur and Benefitfocus Partner to Enhance Engagement Capabilities Across the Benefits Administration Ecosystem”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-692015","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nUshur and Benefitfocus Partner to Enhance Engagement Capabilities Across the Benefits Administration Ecosystem - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/ushur-and-benefitfocus-partner-to-enhance-engagement-capabilities-across-the-benefits-administration-ecosystem\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ushur and Benefitfocus Partner to Enhance Engagement Capabilities Across the Benefits Administration Ecosystem - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"SANTA CLARA, Calif., Oct. 04, 2022 (GLOBE NEWSWIRE) — Ushur, the leader in AI-powered Customer Experience Automation\u2122 (CXA), today announced that it has entered into a strategic partnership with Benefitfocus, a leader in cloud-based benefits administration technology, to drive better member engagement with health and benefits programs. Ushur\u2019s no-code and AI-powered Customer Experience Automation\u2122 platform enables non-technical citizen developers and business users to automate customer journeys and deliver highly personalized digital experiences focused on rapid issue resolution through self-service across all channels of engagement. \u201cAt\u00a0Ushur, we\u2019re deeply immersed in technologies such as AI and automation, but our true north star is always\u00a0a\u00a0better\u00a0human\u00a0experience,\u201d said\u00a0Simha\u00a0Sadasiva, CEO and co-founder of\u00a0Ushur. \u201cOur partnership with\u00a0Benefitfocus\u00a0will not only bring improved experiences\u00a0to\u00a0its\u00a0customers,\u00a0it\u00a0will also\u00a0set a very high bar\u00a0for … Continue reading "Ushur and Benefitfocus Partner to Enhance Engagement Capabilities Across the Benefits Administration Ecosystem"\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/ushur-and-benefitfocus-partner-to-enhance-engagement-capabilities-across-the-benefits-administration-ecosystem\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2022-10-04T16:06:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODY1ODE5NiM1MTg1MzgzIzIxOTc2NDE=\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ushur-and-benefitfocus-partner-to-enhance-engagement-capabilities-across-the-benefits-administration-ecosystem\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ushur-and-benefitfocus-partner-to-enhance-engagement-capabilities-across-the-benefits-administration-ecosystem\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Ushur and Benefitfocus Partner to Enhance Engagement Capabilities Across the Benefits Administration Ecosystem\",\"datePublished\":\"2022-10-04T16:06:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ushur-and-benefitfocus-partner-to-enhance-engagement-capabilities-across-the-benefits-administration-ecosystem\\\/\"},\"wordCount\":549,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ushur-and-benefitfocus-partner-to-enhance-engagement-capabilities-across-the-benefits-administration-ecosystem\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.globenewswire.com\\\/newsroom\\\/ti?nf=ODY1ODE5NiM1MTg1MzgzIzIxOTc2NDE=\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ushur-and-benefitfocus-partner-to-enhance-engagement-capabilities-across-the-benefits-administration-ecosystem\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ushur-and-benefitfocus-partner-to-enhance-engagement-capabilities-across-the-benefits-administration-ecosystem\\\/\",\"name\":\"Ushur and Benefitfocus Partner to Enhance Engagement Capabilities Across the Benefits Administration Ecosystem - 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