{"id":689242,"date":"2022-09-27T09:03:09","date_gmt":"2022-09-27T13:03:09","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/schwab-retirement-plan-services-ranks-1-in-j-d-power-u-s-retirement-plan-digital-satisfaction-study-for-second-year-in-a-row\/"},"modified":"2022-09-27T09:03:09","modified_gmt":"2022-09-27T13:03:09","slug":"schwab-retirement-plan-services-ranks-1-in-j-d-power-u-s-retirement-plan-digital-satisfaction-study-for-second-year-in-a-row","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/schwab-retirement-plan-services-ranks-1-in-j-d-power-u-s-retirement-plan-digital-satisfaction-study-for-second-year-in-a-row\/","title":{"rendered":"Schwab Retirement Plan Services Ranks #1 in J.D. Power U.S. Retirement Plan Digital Satisfaction Study for Second Year in a Row"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }\n.bwlistdisc { list-style-type: disc }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>Schwab Retirement Plan Services Ranks #1 in J.D. Power U.S. Retirement Plan Digital Satisfaction Study for Second Year in a Row<\/b><\/p>\n<p>WESTLAKE, Texas&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<br \/>\nSchwab Retirement Plan Services, Inc. has earned the highest ranking in a tie in overall satisfaction in the J.D. Power 2022 U.S. Retirement Plan Digital Satisfaction Study and also ranked highest in last year\u2019s study. In addition, Charles Schwab ranked highest in the large plan segment in the J.D. Power 2020 (tie) and 2019 U.S. Retirement Plan Participant Satisfaction Studies and the 2018 U.S. Group Retirement Satisfaction Study.\n<\/p>\n<p>\n\u201cEarning a top ranking in each of the past five years demonstrates our ongoing commitment to serving employers and their employees and shows the power of our \u2018Through Clients\u2019 Eyes\u2019 strategy,\u201d said Brian Bender, head of Schwab Retirement Plan Services. \u201cWorkers have been relying heavily on digital channels to engage with us over the past two-plus years, which makes this ranking even more meaningful.\u201d\n<\/p>\n<p>\nWith an overall satisfaction score of 704 out of 1000, Schwab Retirement Plan Services had the highest score in a tie and scored 41 points above the industry average. In addition to the highest overall satisfaction score, Schwab Retirement Plan Services also had the highest score in the following study factors contributing to overall satisfaction:\n<\/p>\n<ul class=\"bwlistdisc\">\n<li>\nNavigation\n<\/li>\n<li>\nInformation\/Content (including Account Overview, Account Management and Reviewing Investment Performance)\n<\/li>\n<\/ul>\n<p>\n\u201cOur continual investments in the client experience are participant-driven and developed in close partnership with our colleagues in Schwab Digital Services. It\u2019s gratifying to know we are delivering the right mix of digital resources and human support to meet the needs of plan participants,\u201d said Bender.\n<\/p>\n<p><b>About Charles Schwab<\/b><\/p>\n<p>\nAt Charles Schwab, we believe in the power of investing to help individuals create a better tomorrow. We have a history of challenging the status quo in our industry, innovating in ways that benefit investors and the advisors and employers who serve them, and championing our clients\u2019 goals with passion and integrity.\n<\/p>\n<p>\nMore information is available at <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.aboutschwab.com&amp;esheet=52924373&amp;newsitemid=20220927005054&amp;lan=en-US&amp;anchor=www.aboutschwab.com&amp;index=1&amp;md5=1dfd519447f3c4a9d288c72bd380c54c\">www.aboutschwab.com<\/a>. Follow us on <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.twitter.com%2FCharlesSchwab&amp;esheet=52924373&amp;newsitemid=20220927005054&amp;lan=en-US&amp;anchor=Twitter&amp;index=2&amp;md5=ea96c03c235a9112a59bb76700f4c835\">Twitter<\/a>, <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.facebook.com%2FCharlesSchwab&amp;esheet=52924373&amp;newsitemid=20220927005054&amp;lan=en-US&amp;anchor=Facebook&amp;index=3&amp;md5=585108726843effcd929cb0eb58a7963\">Facebook<\/a>, <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.youtube.com%2Fuser%2FCharlesSchwab&amp;esheet=52924373&amp;newsitemid=20220927005054&amp;lan=en-US&amp;anchor=YouTube&amp;index=4&amp;md5=17bc563fa072f689318c969adee4f0bc\">YouTube<\/a>, and <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcharles-schwab&amp;esheet=52924373&amp;newsitemid=20220927005054&amp;lan=en-US&amp;anchor=LinkedIn&amp;index=5&amp;md5=3e6858a404519894985b69cfdc1195a8\">LinkedIn<\/a>.\n<\/p>\n<p><b>Disclosures<\/b><\/p>\n<p>\nOutcomes are not guaranteed.\n<\/p>\n<p><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fworkplacefinancialservices.schwab.com%2Fretirement-services%2F401k-plan-services&amp;esheet=52924373&amp;newsitemid=20220927005054&amp;lan=en-US&amp;anchor=Schwab+Retirement+Plan+Services%2C+Inc.&amp;index=6&amp;md5=9b8c06a757294e8480ea6f8ce0093198\">Schwab Retirement Plan Services, Inc.<\/a> received the highest numerical score in the J.D. Power 2022 (tie) and 2021 U.S. Retirement Plan Digital Satisfaction Studies. Charles Schwab also received the highest numerical score in the Large Plan segment in the J.D. Power 2020 (tie) and 2019 U.S. Retirement Plan Participant Satisfaction Studies and the 2018 U.S. Group Retirement Satisfaction Study of participants\u2019 satisfaction with their retirement plan provider. Your experiences may vary. Visit jdpower.com\/awards. \u201cCharles Schwab\u201d refers to Charles Schwab &amp; Co., Inc. for purposes of the 2018, 2019, and 2020 awards.\n<\/p>\n<p>\nThe Charles Schwab Corporation provides services to retirement and other benefit plans and participants through its separate but affiliated companies and subsidiaries: Charles Schwab Bank, SSB; Charles Schwab Trust Bank; Charles Schwab &amp; Co., Inc.; and Schwab Retirement Plan Services, Inc. Trust, custody, and deposit products and services are available through Charles Schwab Bank, SSB and Charles Schwab Trust Bank, Members of FDIC. Schwab Retirement Plan Services, Inc. is not a fiduciary to retirement plans or participants and only provides recordkeeping and related services.\n<\/p>\n<p>\nThrough its operating subsidiaries, The Charles Schwab Corporation (NYSE: SCHW) provides a full range of securities brokerage, banking, money management and financial advisory services to individual investors and independent investment advisors. Its broker-dealer subsidiary, Charles Schwab &amp; Co., Inc. (member <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.sipc.org&amp;esheet=52924373&amp;newsitemid=20220927005054&amp;lan=en-US&amp;anchor=SIPC&amp;index=7&amp;md5=c2f63604ab0b98135acf236f8533e7fc\">SIPC<\/a>, <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.sipc.org&amp;esheet=52924373&amp;newsitemid=20220927005054&amp;lan=en-US&amp;anchor=www.sipc.org&amp;index=8&amp;md5=a29dce16ea5010d17179a72bd8fa9ad5\">www.sipc.org<\/a>), and affiliates offer a complete range of investment services and products including an extensive selection of mutual funds; financial planning and investment advice; retirement plan and equity compensation plan services; compliance and trade monitoring solutions; referrals to independent fee-based investment advisors; and custodial, operational and trading support for independent, fee-based investment advisors through Schwab Advisor Services. Its banking subsidiary, Charles Schwab Bank, SSB (member FDIC and an Equal Housing Lender), provides banking and lending services and products. More information is available at <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.schwab.com&amp;esheet=52924373&amp;newsitemid=20220927005054&amp;lan=en-US&amp;anchor=www.schwab.com&amp;index=9&amp;md5=31803c68e8f0660b486765a9998cce9b\">www.schwab.com<\/a> and <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.aboutschwab.com&amp;esheet=52924373&amp;newsitemid=20220927005054&amp;lan=en-US&amp;anchor=www.aboutschwab.com&amp;index=10&amp;md5=30a92f9fefd1eeb4deea6316bead3930\">www.aboutschwab.com<\/a>.\n<\/p>\n<p><b>Brokerage Products:<\/b><b>Not FDIC Insured \u00b7 No Bank Guarantee \u00b7 May Lose Value<\/b><\/p>\n<p>\n\u00a92022 Schwab Retirement Plan Services, Inc. All rights reserved. 0922-245H\n<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20220927005054r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20220927005054\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20220927005054\/en\/<\/a><\/span><\/p>\n<p>\nMike Peterson<br \/>\n<br \/>Charles Schwab<br \/>\n<br \/>330-908-4334<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:mike.peterson@schwab.com\">mike.peterson@schwab.com<\/a><\/p>\n<p>\nCary Taylor<br \/>\n<br \/>The Neibart Group<br \/>\n<br \/>718-801-8206<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:schwabrps@neibartgroup.com\">schwabrps@neibartgroup.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> Texas United States North America<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Consulting Banking Professional Services Finance<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20220927005054\/en\/372488\/3\/SCHW_logo-new_whitespace.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Schwab Retirement Plan Services Ranks #1 in J.D. Power U.S. Retirement Plan Digital Satisfaction Study for Second Year in a Row WESTLAKE, Texas&#8211;(BUSINESS WIRE)&#8211; Schwab Retirement Plan Services, Inc. has earned the highest ranking in a tie in overall satisfaction in the J.D. Power 2022 U.S. Retirement Plan Digital Satisfaction Study and also ranked highest in last year\u2019s study. In addition, Charles Schwab ranked highest in the large plan segment in the J.D. Power 2020 (tie) and 2019 U.S. Retirement Plan Participant Satisfaction Studies and the 2018 U.S. Group Retirement Satisfaction Study. \u201cEarning a top ranking in each of the past five years demonstrates our ongoing commitment to serving employers and their employees and shows the power of our \u2018Through &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/schwab-retirement-plan-services-ranks-1-in-j-d-power-u-s-retirement-plan-digital-satisfaction-study-for-second-year-in-a-row\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Schwab Retirement Plan Services Ranks #1 in J.D. Power U.S. Retirement Plan Digital Satisfaction Study for Second Year in a Row&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-689242","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Schwab Retirement Plan Services Ranks #1 in J.D. 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Power U.S. Retirement Plan Digital Satisfaction Study for Second Year in a Row WESTLAKE, Texas&#8211;(BUSINESS WIRE)&#8211; Schwab Retirement Plan Services, Inc. has earned the highest ranking in a tie in overall satisfaction in the J.D. Power 2022 U.S. Retirement Plan Digital Satisfaction Study and also ranked highest in last year\u2019s study. In addition, Charles Schwab ranked highest in the large plan segment in the J.D. Power 2020 (tie) and 2019 U.S. Retirement Plan Participant Satisfaction Studies and the 2018 U.S. Group Retirement Satisfaction Study. \u201cEarning a top ranking in each of the past five years demonstrates our ongoing commitment to serving employers and their employees and shows the power of our \u2018Through &hellip; Continue reading &quot;Schwab Retirement Plan Services Ranks #1 in J.D. 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Power U.S. Retirement Plan Digital Satisfaction Study for Second Year in a Row - Market Newsdesk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.marketnewsdesk.com\/index.php\/schwab-retirement-plan-services-ranks-1-in-j-d-power-u-s-retirement-plan-digital-satisfaction-study-for-second-year-in-a-row\/","og_locale":"en_US","og_type":"article","og_title":"Schwab Retirement Plan Services Ranks #1 in J.D. Power U.S. Retirement Plan Digital Satisfaction Study for Second Year in a Row - Market Newsdesk","og_description":"Schwab Retirement Plan Services Ranks #1 in J.D. Power U.S. Retirement Plan Digital Satisfaction Study for Second Year in a Row WESTLAKE, Texas&#8211;(BUSINESS WIRE)&#8211; Schwab Retirement Plan Services, Inc. has earned the highest ranking in a tie in overall satisfaction in the J.D. Power 2022 U.S. Retirement Plan Digital Satisfaction Study and also ranked highest in last year\u2019s study. In addition, Charles Schwab ranked highest in the large plan segment in the J.D. Power 2020 (tie) and 2019 U.S. Retirement Plan Participant Satisfaction Studies and the 2018 U.S. Group Retirement Satisfaction Study. \u201cEarning a top ranking in each of the past five years demonstrates our ongoing commitment to serving employers and their employees and shows the power of our \u2018Through &hellip; Continue reading \"Schwab Retirement Plan Services Ranks #1 in J.D. Power U.S. Retirement Plan Digital Satisfaction Study for Second Year in a Row\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/schwab-retirement-plan-services-ranks-1-in-j-d-power-u-s-retirement-plan-digital-satisfaction-study-for-second-year-in-a-row\/","og_site_name":"Market Newsdesk","article_published_time":"2022-09-27T13:03:09+00:00","og_image":[{"url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20220927005054r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/schwab-retirement-plan-services-ranks-1-in-j-d-power-u-s-retirement-plan-digital-satisfaction-study-for-second-year-in-a-row\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/schwab-retirement-plan-services-ranks-1-in-j-d-power-u-s-retirement-plan-digital-satisfaction-study-for-second-year-in-a-row\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"Schwab Retirement Plan Services Ranks #1 in J.D. 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