{"id":528699,"date":"2021-08-17T06:33:14","date_gmt":"2021-08-17T10:33:14","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/egain-virtual-financial-coach-experiences-early-success-with-credit-unions\/"},"modified":"2021-08-17T06:33:14","modified_gmt":"2021-08-17T10:33:14","slug":"egain-virtual-financial-coach-experiences-early-success-with-credit-unions","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/egain-virtual-financial-coach-experiences-early-success-with-credit-unions\/","title":{"rendered":"eGain Virtual Financial Coach\u2122 Experiences Early Success with Credit Unions"},"content":{"rendered":"<h2>\n85% of users rate their personalized coaching plan achievable<br \/>\n<\/h2>\n<div class=\"mw_release\">\n<p>SUNNYVALE, Calif., Aug.  17, 2021  (GLOBE NEWSWIRE) &#8212; eGain (NASDAQ: <a href=\"https:\/\/www.nasdaq.com\/market-activity\/stocks\/egan\" rel=\"nofollow noopener\" target=\"_blank\">EGAN<\/a>), the leading cloud platform for customer engagement automation, today announced that 25 credit unions have deployed the eGain Virtual Financial Coach since its launch in March earlier this year.<\/p>\n<p>Thousands of consumers are already using the Coach for advice and user feedback has been positive. Once the Coach develops a personalized coaching plan for a customer, it engages her in a continuous conversation with proactive, behavioral nudges via messaging and digital channels.<\/p>\n<ul type=\"disc\">\n<li>85% users say that the personalized plan prescribed by the Coach is achievable.<\/li>\n<li>88% users say that the coaching experience is valuable.<\/li>\n<\/ul>\n<p>Matt Duthler, Marketing Director at Northland Area Federal Credit Union said: \u201cNorthland is thrilled to be able to provide the Virtual Coach to our members.\u00a0 We know our members have a pressing need for financial advice. The Coach is a fun, personal, and a motivating way to help our members save more money, improve their credit score, make that big purchase, and improve their financial health.\u201d<\/p>\n<p>Pre-packaged with financial counseling best practices from GreenPath, eGain Virtual Financial Coach enables credit unions to deliver high-quality, AI-powered financial advice at scale. As a 100% turnkey solution, the Coach can be configured, personalized, and activated within minutes for a credit union or bank.<\/p>\n<p>\u201cThis is not your typical chatbot,\u201d explained Rick Bialobrzeski, GreenPath\u2019s Chief Business Development Officer. \u201cIt offers users 24\/7 access to customized advice about their credit. Users feel like they\u2019re getting expert advice from a seasoned financial counselor.\u201d<\/p>\n<p>\u201cCredit Union executives tell us how they have been looking for an intelligent, turnkey financial coaching solution forever,\u201d said Evan Siegel, VP of eGain Financial Services AI. \u201cWe are thrilled to deliver this innovative service, in partnership with GreenPath, to our communities.\u201d<\/p>\n<p>\n        <strong>More Information<\/strong>\n      <\/p>\n<ul type=\"disc\">\n<li>eGain Virtual Financial Coach: <a href=\"https:\/\/www.egain.com\/virtual-financial-coach\/\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/www.egain.com\/virtual-financial-coach\/<\/a><\/li>\n<li>eGain Virtual Financial Coach in action:\n<ul type=\"circle\">\n<li>Alabama ONE: <a href=\"https:\/\/www.alabamaone.org\/product\/mortgage\/\" rel=\"nofollow noopener\" target=\"_blank\">Mortgage &#8211; Alabama ONE<\/a><\/li>\n<li>Frankenmuth Credit Union: <a href=\"https:\/\/frankenmuthcu.org\/virtual-coach\/\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/frankenmuthcu.org\/virtual-coach\/<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and\/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.<\/p>\n<p>\n        <strong>About eGain<\/strong><br \/>\n        <br \/>eGain customer engagement platform automates digital-first, omnichannel experiences for global brands. Powered by knowledge, AI and analytics, our top-rated cloud software enables effortless customer journeys with virtual assistance, customer self-service, and modern agent tools. To learn more, visit\u00a0<a href=\"http:\/\/www.egain.com\/\" rel=\"nofollow noopener\" target=\"_blank\"><u>www.eGain.com<\/u><\/a>.<\/p>\n<table style=\"border-collapse: collapse;width:100%;border-collapse:collapse\">\n<tr>\n<td style=\"vertical-align: top\">\n            <strong>eGain media contact<\/strong><\/p>\n<p>            <strong>Michael Messner<\/strong><br \/>\n            <br \/>Email: press@egain.com<\/p>\n<p>Phone: 408 636 4514<br \/>www.eGain.com<\/td>\n<\/tr>\n<\/table>\n<p \/>\n      <img decoding=\"async\" class=\"__GNW8366DE3E__IMG\" src=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODMxMDE0NSM0MzYxMTU4IzIwMjkzNjk=\" \/><br \/>\n      <br \/>\n      <img decoding=\"async\" src=\"https:\/\/ml.globenewswire.com\/media\/MjYxZjU3MGItMGIxZS00MjE1LWE0MGQtYTNlODY1YTgyOGExLTEwNDA5NDA=\/tiny\/eGain-Corporation.png\" \/>\n    <\/div>\n<div class=\"mw_contactinfo\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>85% of users rate their personalized coaching plan achievable SUNNYVALE, Calif., Aug. 17, 2021 (GLOBE NEWSWIRE) &#8212; eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that 25 credit unions have deployed the eGain Virtual Financial Coach since its launch in March earlier this year. Thousands of consumers are already using the Coach for advice and user feedback has been positive. Once the Coach develops a personalized coaching plan for a customer, it engages her in a continuous conversation with proactive, behavioral nudges via messaging and digital channels. 85% users say that the personalized plan prescribed by the Coach is achievable. 88% users say that the coaching experience is valuable. Matt Duthler, Marketing Director at Northland &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/egain-virtual-financial-coach-experiences-early-success-with-credit-unions\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;eGain Virtual Financial Coach\u2122 Experiences Early Success with Credit Unions&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-528699","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>eGain Virtual Financial Coach\u2122 Experiences Early Success with Credit Unions - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/egain-virtual-financial-coach-experiences-early-success-with-credit-unions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"eGain Virtual Financial Coach\u2122 Experiences Early Success with Credit Unions - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"85% of users rate their personalized coaching plan achievable SUNNYVALE, Calif., Aug. 17, 2021 (GLOBE NEWSWIRE) &#8212; eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that 25 credit unions have deployed the eGain Virtual Financial Coach since its launch in March earlier this year. Thousands of consumers are already using the Coach for advice and user feedback has been positive. Once the Coach develops a personalized coaching plan for a customer, it engages her in a continuous conversation with proactive, behavioral nudges via messaging and digital channels. 85% users say that the personalized plan prescribed by the Coach is achievable. 88% users say that the coaching experience is valuable. 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