{"id":525884,"date":"2021-08-10T08:03:32","date_gmt":"2021-08-10T12:03:32","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/avaya-named-finalist-in-2021-supernova-awards-by-constellation-research-for-enabling-superior-customer-experiences\/"},"modified":"2021-08-10T08:03:32","modified_gmt":"2021-08-10T12:03:32","slug":"avaya-named-finalist-in-2021-supernova-awards-by-constellation-research-for-enabling-superior-customer-experiences","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/avaya-named-finalist-in-2021-supernova-awards-by-constellation-research-for-enabling-superior-customer-experiences\/","title":{"rendered":"Avaya Named Finalist in 2021 SuperNova Awards by Constellation Research \u2013 For Enabling Superior Customer Experiences"},"content":{"rendered":"

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Avaya Named Finalist in 2021 SuperNova Awards by Constellation Research \u2013 For Enabling Superior Customer Experiences<\/b><\/p>\n

Avaya and Education Customer St. John\u2019s School Recognized for Next-Generation Customer Experience and Disruptive Technology Leadership<\/i><\/p>\n

RALEIGH-DURHAM, N.C.–(BUSINESS WIRE<\/a>)–Avaya<\/a> (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, was named a finalist in the 11th annual Constellation SuperNova Awards. As digital transformation evolves across industries and geographies, organizations must make the right investments in technology to remain leaders in their field. The SuperNova Awards recognize individuals and teams who are prioritizing disruptive technology and transforming their organizations with digital initiatives. Avaya and one of its forward-thinking education customers, St. John\u2019s School, were a team selected in the Next-Generation Customer Experience category.\n<\/p>\n

\nLike many schools around the world during the beginning of the COVID-19 pandemic, St. John\u2019s Lutheran School in the suburbs of Chicago was challenged with finding a solution for distance learning in a matter of days. St. John\u2019s chose Avaya Spaces\u00ae<\/sup><\/a>, a workstream collaboration platform that enabled them to successfully transition the entire student body to an immersive online learning program within one week of the state\u2019s shelter-in-place orders. Avaya Spaces enabled St. John\u2019s to quickly implement a simple, single, user-friendly solution that students, teachers, and administrators could use on any device without the need to install and maintain software. Beyond education, St. John\u2019s is using the platform for board meetings, faculty meetings and more.\n<\/p>\n

\n\u201cI\u2019ve always considered myself a pioneer of new technology and ideas for educating, but COVID-19 was a challenge beyond anything I could have imagined. It wasn\u2019t about just using a video solution to see each other. It was about moving collaboration and operations entirely online,\u201d said Matthew Kamien, Principal at St. John\u2019s Lutheran School. \u201cHaving the Avaya OneCloud\u2122 solution with Avaya Spaces allowed our school and parish to continue its feeling of connected family and community. When seeking a solution, this was paramount. It is who we have been for over 150 years.\u201d\n<\/p>\n

\n\u201cThe level of business model sophistication and deft use of disruptive technology set apart the 2021 finalists in this year\u2019s Supernova Awards,\u201d said R \u201cRay\u201d Wang, chairman and founder of Constellation Research. \u201cThis year\u2019s individuals, teams, and organizations have shown how to work in the most extreme conditions of remote work, physical work, and hybrid work. As we move towards data driven digital networks and new data value chains, the finalists have shown what\u2019s required to take their businesses to the next level.\u201d\n<\/p>\n

\n\u201cFor school districts and education institutions, communication isn\u2019t simply about video calls, it is about expanding the reach of knowledge in ways unimaginable before, fostering collaboration inside and outside the classroom and ensuring that students, faculty and staff are kept safe,\u201d said Anthony Bartolo, Executive Vice President and Chief Product Officer, Avaya. \u201cWith Avaya Spaces workstream collaboration, we are committed to accelerating our partnership with educators across the globe to enable distance learning powered by cloud innovation and an easy-to-use app that combines the best of video conferencing with true, immersive collaboration and 24-7 engagement and communication.\u201d\n<\/p>\n

\nThe 2021 SuperNova Award judges, comprised of technology thought leaders and journalists, selected finalists who demonstrated success in implementing cutting-edge business models and emerging technologies for their organizations. Finalists achieved remarkable results, including competitive advantage, cost savings and quantifiable improvements in agility.\n<\/p>\n

\nPublic voting for the SuperNova Awards will take place online from August 9 \u2013 September 3, 2021. The winners will be announced at the SuperNova Awards Gala on October 27 in Half Moon Bay, California, during Constellation\u2019s Connected Enterprise. To vote, visit https:\/\/www.constellationr.com\/node\/21516\/vote<\/a> and select \u201cMatt Kamien, Avaya and St. John\u2019s School\u201d in the Next-Generation Customer Experience category.\n<\/p>\n

\nFor more information, visit https:\/\/www.constellationr.com\/events\/supernova\/2021<\/a><\/p>\n

Additional Resources<\/b><\/p>\n