{"id":525251,"date":"2021-08-09T08:03:38","date_gmt":"2021-08-09T12:03:38","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/avaya-acquires-contact-center-developer-ctintegrations-further-strengthening-the-avaya-onecloud-platform\/"},"modified":"2021-08-09T08:03:38","modified_gmt":"2021-08-09T12:03:38","slug":"avaya-acquires-contact-center-developer-ctintegrations-further-strengthening-the-avaya-onecloud-platform","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/avaya-acquires-contact-center-developer-ctintegrations-further-strengthening-the-avaya-onecloud-platform\/","title":{"rendered":"Avaya Acquires Contact Center Developer CTIntegrations, Further Strengthening the Avaya OneCloud\u2122 Platform"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>Avaya Acquires Contact Center Developer CTIntegrations, Further Strengthening the Avaya OneCloud\u2122 Platform<\/b><\/p>\n<p>RALEIGH-DURHAM, N.C.&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.avaya.com%2Fen%2F%3Futm_campaign%3Dpr-rel-us&amp;esheet=52473551&amp;newsitemid=20210809005153&amp;lan=en-US&amp;anchor=Avaya&amp;index=1&amp;md5=65efc22da4d9ce790b1b9ee9489cb474\">Avaya<\/a> (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced it has acquired CTIntegrations, a specialized contact center software development and system integration company based in Austin, Texas. CTIntegrations provides Avaya with additional digital capabilities for its extensive contact center customer base and will further enhance the Avaya OneCloud\u2122<sup \/>AI-powered experience platform.\n<\/p>\n<p>\nCTIntegrations is the company behind CT Suite and its connectors, and has been part of the Avaya DevConnect partner ecosystem, bringing deep expertise in the Avaya OneCloud platform and an understanding of its customers\u2019 evolving needs. Many current Avaya customers are currently benefitting from CT Suite capabilities that integrate into their Avaya contact centers today.\n<\/p>\n<p>\n\u201cWe are excited to have the CTIntegrations team join Avaya,\u201d said David Austin, GVP, Corporate Development, Avaya. \u201cThe tremendous talent they bring along with their deep domain expertise in Avaya\u2019s contact center platform will immediately add value to our innovation engine and super-charge our Avaya OneCloud CCaaS solution. This acquisition also plays a key role in supporting our overall Avaya OneCloud platform beyond CCaaS, so customers can take full advantage of our composable cloud platform with additional building blocks for solutions optimized to address their specific needs.\u201d\n<\/p>\n<p>\n\u201cAvaya and CTIntegrations have been outstanding partners for a number of years, and I am confident our customers will benefit from increased synergies as an integrated team,\u201d said Ronny Flaatten, CEO and Founder, CTIntegrations. \u201cWe are committed to building an exceptional journey for Avaya customers to leverage the benefits of next-generation cloud, including hybrid cloud, with Avaya OneCloud CCaaS solutions, and to further extend the capabilities of the composable Avaya OneCloud platform.\u201d\n<\/p>\n<p>\nThe terms of the transaction were not disclosed. The transaction closed earlier in August 2021 and is not expected to have a material financial impact for the current quarter.\n<\/p>\n<p><b>About Avaya<\/b><\/p>\n<p>\nBusinesses are built by the experiences they provide, and everyday millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what&#8217;s next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.avaya.com&amp;esheet=52473551&amp;newsitemid=20210809005153&amp;lan=en-US&amp;anchor=http%3A%2F%2Fwww.avaya.com&amp;index=2&amp;md5=e0f669d2e52b9ce731680502e2208f64\">http:\/\/www.avaya.com<\/a><\/p>\n<p><b><i>Cautionary Note Regarding Forward-Looking Statements<\/i><\/b><\/p>\n<p><i>This document contains certain \u201cforward-looking statements.\u201d All statements other than statements of historical fact are \u201cforward-looking\u201d statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward-looking terminology such as &#8220;anticipate,&#8221; &#8220;believe,&#8221; &#8220;continue,&#8221; &#8220;could,&#8221; &#8220;estimate,&#8221; &#8220;expect,&#8221; &#8220;intend,&#8221; &#8220;may,&#8221; &#8220;might,&#8221; \u201cour vision,\u201d &#8220;plan,&#8221; &#8220;potential,&#8221; &#8220;preliminary,&#8221; &#8220;predict,&#8221; &#8220;should,&#8221; &#8220;will,&#8221; or \u201cwould\u201d or the negative thereof or other variations thereof or comparable terminology. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company\u2019s Annual Report on Form 10-K and subsequent quarterly reports on Form 10-Q filed with the Securities and Exchange Commission (the \u201cSEC\u201d) available at <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.sec.gov&amp;esheet=52473551&amp;newsitemid=20210809005153&amp;lan=en-US&amp;anchor=www.sec.gov&amp;index=3&amp;md5=59b3d1732a8297edcc4ba09869c0e8f6\">www.sec.gov<\/a>, and may cause the Company\u2019s actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. The Company cautions you that the list of important factors included in the Company\u2019s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this press release may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.<\/i><\/p>\n<p>\nAll trademarks identified by \u00ae, TM, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.\n<\/p>\n<p>\nSource: Avaya Newsroom\n<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20210809005153r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20210809005153\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20210809005153\/en\/<\/a><\/span><\/p>\n<p>\nAlex Alias<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:alalias@avaya.com\"><i>alalias@avaya.com<\/i><\/a><\/p>\n<p><b>KEYWORDS:<\/b> United States North America North Carolina Texas<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Data Management Technology VoIP Audio\/Video Telecommunications Software Internet<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20210809005153\/en\/814330\/3\/Avaya_Logo-01.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Avaya Acquires Contact Center Developer CTIntegrations, Further Strengthening the Avaya OneCloud\u2122 Platform RALEIGH-DURHAM, N.C.&#8211;(BUSINESS WIRE)&#8211;Avaya (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced it has acquired CTIntegrations, a specialized contact center software development and system integration company based in Austin, Texas. CTIntegrations provides Avaya with additional digital capabilities for its extensive contact center customer base and will further enhance the Avaya OneCloud\u2122AI-powered experience platform. CTIntegrations is the company behind CT Suite and its connectors, and has been part of the Avaya DevConnect partner ecosystem, bringing deep expertise in the Avaya OneCloud platform and an understanding of its customers\u2019 evolving needs. Many current Avaya customers are currently benefitting from CT Suite capabilities that integrate &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/avaya-acquires-contact-center-developer-ctintegrations-further-strengthening-the-avaya-onecloud-platform\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Avaya Acquires Contact Center Developer CTIntegrations, Further Strengthening the Avaya OneCloud\u2122 Platform&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-525251","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Avaya Acquires Contact Center Developer CTIntegrations, Further Strengthening the Avaya OneCloud\u2122 Platform - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/avaya-acquires-contact-center-developer-ctintegrations-further-strengthening-the-avaya-onecloud-platform\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Avaya Acquires Contact Center Developer CTIntegrations, Further Strengthening the Avaya OneCloud\u2122 Platform - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Avaya Acquires Contact Center Developer CTIntegrations, Further Strengthening the Avaya OneCloud\u2122 Platform RALEIGH-DURHAM, N.C.&#8211;(BUSINESS WIRE)&#8211;Avaya (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced it has acquired CTIntegrations, a specialized contact center software development and system integration company based in Austin, Texas. CTIntegrations provides Avaya with additional digital capabilities for its extensive contact center customer base and will further enhance the Avaya OneCloud\u2122AI-powered experience platform. CTIntegrations is the company behind CT Suite and its connectors, and has been part of the Avaya DevConnect partner ecosystem, bringing deep expertise in the Avaya OneCloud platform and an understanding of its customers\u2019 evolving needs. 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CTIntegrations provides Avaya with additional digital capabilities for its extensive contact center customer base and will further enhance the Avaya OneCloud\u2122AI-powered experience platform. CTIntegrations is the company behind CT Suite and its connectors, and has been part of the Avaya DevConnect partner ecosystem, bringing deep expertise in the Avaya OneCloud platform and an understanding of its customers\u2019 evolving needs. 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