{"id":522281,"date":"2021-08-03T11:30:32","date_gmt":"2021-08-03T15:30:32","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/ibex-accelerates-growth-and-capital-investment-in-pittsburgh-opens-cx-operations-facility-with-400-new-jobs\/"},"modified":"2021-08-03T11:30:32","modified_gmt":"2021-08-03T15:30:32","slug":"ibex-accelerates-growth-and-capital-investment-in-pittsburgh-opens-cx-operations-facility-with-400-new-jobs","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/ibex-accelerates-growth-and-capital-investment-in-pittsburgh-opens-cx-operations-facility-with-400-new-jobs\/","title":{"rendered":"ibex Accelerates Growth and Capital Investment in Pittsburgh; Opens CX Operations Facility with 400 New Jobs"},"content":{"rendered":"<div class=\"mw_release\">\n<p align=\"left\">WASHINGTON, Aug.  03, 2021  (GLOBE NEWSWIRE) &#8212; <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=YVcsZTsj1-TuEv56UJZhw5dZyLxX5W0BO2PxfMZWTSe3psvvrSmCmH95H6Ydppj0\" rel=\"nofollow noopener\" target=\"_blank\">ibex<\/a> (NASDAQ: IBEX), a global leader in business process outsourcing (BPO) and customer engagement technology solutions, today announced the scheduled opening of its new customer experience delivery center in Pittsburgh, PA. Located at 500 Penn Center Blvd., the facility will encompass 33,000 square-feet of space with an anticipated opening date of October 1, 2021.\u00a0\u00a0<\/p>\n<p>The new delivery center brings more than $3.5M in capital investment to Allegheny County, with an immediate need to fill 400 new positions. ibex currently operates 31 customer experience delivery centers across the United States, Jamaica, Philippines, Nicaragua, Pakistan and Senegal.<\/p>\n<p>\u201cWhen a business makes a decision regarding where to invest to meet its growth needs, it\u2019s a vote of confidence in the winning location,\u201d said Mark Anthony Thomas, president, Pittsburgh Regional Alliance, an affiliate of the Allegheny Conference. \u201cWe are thrilled that ibex \u2013 a long-standing member of the Pittsburgh business community \u2013 has doubled down on its commitment to the region. Today\u2019s announcement not only adds 400 new jobs, but it also fortifies Pittsburgh\u2019s position as a tech hub.\u201d<\/p>\n<p>\u201cWe are excited to open our new site here in the greater Pittsburgh region, strengthening our commitment to the city, while bringing hundreds of diverse career opportunities to the area,\u201d said Greg Rajchel, executive vice president, commercial and client operations, ibex. \u201cSince 2004, Pittsburgh has been a critical driver of the growth and success ibex is experiencing as a leader in the BPO industry and the CX partner of choice for digital-first Blue Chip and New Economy clients.\u201d<\/p>\n<p>\u201cOur success is largely predicated on our people, their commitment to our clients and the superior customer experiences they provide,\u201d he added. \u201cWe look forward to providing hundreds of new career opportunities to the region, opening the door to as many people as possible to join our technology-driven, innovative and culturally diverse team.\u201d<\/p>\n<p align=\"left\">\n        <strong><br \/>\n          <u>About ibex<\/u><br \/>\n        <\/strong><br \/>\n        \n      <\/p>\n<p>ibex\u00a0delivers\u00a0innovative business process outsourcing (BPO),\u00a0smart digital marketing,\u00a0online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers.\u00a0Today, ibex operates a global contact center of scale consisting of\u00a031\u00a0operations\u00a0facilities\u00a0around the world, while\u00a0deploying\u00a0next-generation technology to\u00a0drive superior customer experiences\u00a0for\u00a0many of the\u00a0world\u2019s leading companies\u00a0across\u00a0retail, e-commerce, healthcare, fintech, utilities\u00a0and logistics.\u00a0\u00a0\u00a0<\/p>\n<p>ibex leverages its\u00a0diverse\u00a0global team\u00a0of\u00a0over 24,000\u00a0employees\u00a0together with\u00a0industry-leading technology, including its innovative Wave X\u00a0platform, to manage\u00a0over 100\u00a0million\u00a0critical customer\u00a0interactions (as of June 30, 2021),\u00a0driving\u00a0a\u00a0truly differentiated\u00a0customer experience.\u00a0\u00a0To learn more, visit our website at\u00a0<a href=\"https:\/\/www.globenewswire.com\/Tracker?data=S_VS0_KVDLPKQUFARV3wlYz5d3M_ZYVj0uyCnXWnXHDVHfeu-BQnotP8IBd4gmd6\" rel=\"nofollow noopener\" target=\"_blank\">ibex.co<\/a>\u00a0and connect with us on\u00a0<a href=\"https:\/\/www.globenewswire.com\/Tracker?data=Rg7Mu0llcvtfJENPO6II_mO3YJ8dTLaGMjxR6hYTnhOVFFNpNbZ9qoCoyO5xme8Y4X88qBaRdAhCPDKonmOgsOlOLxnoUkMHyPSzhe52iVc=\" rel=\"nofollow noopener\" target=\"_blank\">LinkedIn<\/a>,\u00a0<a href=\"https:\/\/www.globenewswire.com\/Tracker?data=crFOTBp3gq5tpYUONOe5qd2nfkyHXOHIiRgvy8ztErvAyRT4Kv9q_FR8dFSmjsV5IfJlnzD7FGQTxeiJYaN3k9FJb64e-2BIa7ZfAPZdcns=\" rel=\"nofollow noopener\" target=\"_blank\">Facebook<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.globenewswire.com\/Tracker?data=vvFOlenMoY0_SlHzd9QXj-DM_SYpD5rBBFPAqAqxRUdjrFov_0UwLXeiDFmgDY8JcpMjg_Kb6mVJwqgoxQVd0jFtB5SbIjQeJqTCd_yaqYU=\" rel=\"nofollow noopener\" target=\"_blank\">Twitter.<\/a>\u00a0<\/p>\n<p>\n        <strong>Media and Investor Contact:<\/strong><br \/>\n        <br \/>Brad Jones<br \/>ibex <br \/>720-643-8731<br \/>brad.jones@ibex.co<\/p>\n<p>      <img loading=\"lazy\" decoding=\"async\" class=\"__GNW8366DE3E__IMG\" src=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODMwMTQ2OSM0MzM3MzQ2IzIwOTUwNDY=\" width=\"1\" height=\"1\" \/><br \/>\n      <br \/>\n      <img loading=\"lazy\" decoding=\"async\" class=\"__GNW8366DE3E__IMG\" src=\"https:\/\/ml.globenewswire.com\/release\/track\/25e94db2-0ba8-4863-8198-695112d8e2e4\" width=\"1\" height=\"1\" \/>\n    <\/div>\n<div class=\"mw_contactinfo\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>WASHINGTON, Aug. 03, 2021 (GLOBE NEWSWIRE) &#8212; ibex (NASDAQ: IBEX), a global leader in business process outsourcing (BPO) and customer engagement technology solutions, today announced the scheduled opening of its new customer experience delivery center in Pittsburgh, PA. Located at 500 Penn Center Blvd., the facility will encompass 33,000 square-feet of space with an anticipated opening date of October 1, 2021.\u00a0\u00a0 The new delivery center brings more than $3.5M in capital investment to Allegheny County, with an immediate need to fill 400 new positions. ibex currently operates 31 customer experience delivery centers across the United States, Jamaica, Philippines, Nicaragua, Pakistan and Senegal. \u201cWhen a business makes a decision regarding where to invest to meet its growth needs, it\u2019s a vote &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/ibex-accelerates-growth-and-capital-investment-in-pittsburgh-opens-cx-operations-facility-with-400-new-jobs\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;ibex Accelerates Growth and Capital Investment in Pittsburgh; Opens CX Operations Facility with 400 New Jobs&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-522281","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ibex Accelerates Growth and Capital Investment in Pittsburgh; Opens CX Operations Facility with 400 New Jobs - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/ibex-accelerates-growth-and-capital-investment-in-pittsburgh-opens-cx-operations-facility-with-400-new-jobs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ibex Accelerates Growth and Capital Investment in Pittsburgh; Opens CX Operations Facility with 400 New Jobs - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"WASHINGTON, Aug. 03, 2021 (GLOBE NEWSWIRE) &#8212; ibex (NASDAQ: IBEX), a global leader in business process outsourcing (BPO) and customer engagement technology solutions, today announced the scheduled opening of its new customer experience delivery center in Pittsburgh, PA. Located at 500 Penn Center Blvd., the facility will encompass 33,000 square-feet of space with an anticipated opening date of October 1, 2021.\u00a0\u00a0 The new delivery center brings more than $3.5M in capital investment to Allegheny County, with an immediate need to fill 400 new positions. ibex currently operates 31 customer experience delivery centers across the United States, Jamaica, Philippines, Nicaragua, Pakistan and Senegal. \u201cWhen a business makes a decision regarding where to invest to meet its growth needs, it\u2019s a vote &hellip; Continue reading &quot;ibex Accelerates Growth and Capital Investment in Pittsburgh; Opens CX Operations Facility with 400 New Jobs&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/ibex-accelerates-growth-and-capital-investment-in-pittsburgh-opens-cx-operations-facility-with-400-new-jobs\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2021-08-03T15:30:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODMwMTQ2OSM0MzM3MzQ2IzIwOTUwNDY=\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ibex-accelerates-growth-and-capital-investment-in-pittsburgh-opens-cx-operations-facility-with-400-new-jobs\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ibex-accelerates-growth-and-capital-investment-in-pittsburgh-opens-cx-operations-facility-with-400-new-jobs\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"ibex Accelerates Growth and Capital Investment in Pittsburgh; 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