{"id":518666,"date":"2021-07-28T05:03:09","date_gmt":"2021-07-28T09:03:09","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/ooma-to-offer-ujet-contact-center-solutions-bringing-together-unified-communications-and-customer-experience-management\/"},"modified":"2021-07-28T05:03:09","modified_gmt":"2021-07-28T09:03:09","slug":"ooma-to-offer-ujet-contact-center-solutions-bringing-together-unified-communications-and-customer-experience-management","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/ooma-to-offer-ujet-contact-center-solutions-bringing-together-unified-communications-and-customer-experience-management\/","title":{"rendered":"Ooma to Offer UJET Contact Center Solutions, Bringing Together Unified Communications and Customer Experience Management"},"content":{"rendered":"

<\/p>\n

Ooma to Offer UJET Contact Center Solutions, Bringing Together Unified Communications and Customer Experience Management<\/b><\/p>\n

SUNNYVALE, Calif.–(BUSINESS WIRE<\/a>)–Ooma, Inc<\/a>., a smart communications platform for businesses and consumers, today announced it is now offering the UJET contact center solution to Ooma Enterprise customers, giving them a single source for Ooma\u2019s unified communications as a service (UCaaS) and UJET\u2019s contact center as a service (CCaaS) cloud-based platforms.\n<\/p>\n

\nUJET, Inc. (https:\/\/ujet.cx\/<\/a>) is the world\u2019s only cloud contact center platform for smartphone era customer experience (CX) management, unifying the handling of inbound and outbound contacts across sales, marketing, and support. Powered by the world\u2019s largest elastic CCaaS tenant, at up to 22,000 agents globally, UJET is trusted by customer-centric enterprises to orchestrate customer experiences that are predictive, contextual, and conversational.\n<\/p>\n

\nOoma Enterprise (https:\/\/www.ooma.com\/enterprise-communications\/<\/a>) is a robust UCaaS platform with open APIs that enable partners and end customers to integrate unified communications into their mission-critical applications.\n<\/p>\n

\nOoma will now offer UJET contact center seats (https:\/\/www.ooma.com\/business\/contact-center\/<\/a>) as part of Ooma Enterprise deployments, with Ooma providing implementation, first-level support and a single invoice for both services. In addition, UJET will deliver referrals to Ooma when UJET clients or prospects are in need of UCaaS infrastructure.\n<\/p>\n

\n\u201cWe\u2019re delighted to partner with Ooma to deliver our one-of-a-kind CCaaS 3.0 solution together with their powerful UCaaS and underlying telecommunications services,\u201d said Vasili Triant, chief operating officer at UJET. \u201cOur two platforms are a natural fit because both companies are dedicated to empowering customers to connect in smarter ways for a better experience.\u201d\n<\/p>\n

\n\u201cUJET and Ooma are committed to accelerating digital transformation for our customers in ways that are smart and cost-efficient, without the \u2018rip and replace\u2019 mentality that can put other CCaaS and UCaaS solutions out of reach,\u201d said Rob Ferrer, vice president of business sales at Ooma. \u201cWe\u2019re also pleased to have been able to work with UJET to offer Ooma customers the convenience of a single source for implementation, support and billing of our combined services.\u201d\n<\/p>\n

About Ooma, Inc.<\/b><\/p>\n

\nOoma (NYSE: OOMA) creates powerful connected experiences for businesses and consumers, delivered from its smart cloud-based SaaS platform. For businesses of all sizes, Ooma provides advanced voice and collaboration features including messaging, intelligent virtual attendants, and video conferencing to help them run more efficiently. For consumers, Ooma\u2019s residential phone service provides PureVoice HD voice quality, advanced functionality and integration with mobile devices. Learn more at www.ooma.com<\/a> or www.ooma.ca<\/a> in Canada.\n<\/p>\n

\"\"<\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20210728005286\/en\/<\/a><\/span><\/p>\n

MEDIA CONTACT:
\n<\/b>
Mike Langberg at Ooma
\n
press@ooma.com
\n<\/a>
650-566-6693\n<\/p>\n

INVESTOR CONTACT:
\n<\/b>
Matt Robison at Ooma
\n
ir@ooma.com
\n<\/a>
650-300-1480\n<\/p>\n

KEYWORDS:<\/b> United States North America California<\/p>\n

INDUSTRY KEYWORDS:<\/b> Technology VoIP Audio\/Video Telecommunications Mobile\/Wireless Software Networks<\/p>\n

MEDIA:<\/b><\/p>\n\n","protected":false},"excerpt":{"rendered":"

Ooma to Offer UJET Contact Center Solutions, Bringing Together Unified Communications and Customer Experience Management SUNNYVALE, Calif.–(BUSINESS WIRE)–Ooma, Inc., a smart communications platform for businesses and consumers, today announced it is now offering the UJET contact center solution to Ooma Enterprise customers, giving them a single source for Ooma\u2019s unified communications as a service (UCaaS) and UJET\u2019s contact center as a service (CCaaS) cloud-based platforms. UJET, Inc. (https:\/\/ujet.cx\/) is the world\u2019s only cloud contact center platform for smartphone era customer experience (CX) management, unifying the handling of inbound and outbound contacts across sales, marketing, and support. Powered by the world\u2019s largest elastic CCaaS tenant, at up to 22,000 agents globally, UJET is trusted by customer-centric enterprises to orchestrate customer experiences … <\/p>\n

Continue reading “Ooma to Offer UJET Contact Center Solutions, Bringing Together Unified Communications and Customer Experience Management”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-518666","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nOoma to Offer UJET Contact Center Solutions, Bringing Together Unified Communications and Customer Experience Management - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/ooma-to-offer-ujet-contact-center-solutions-bringing-together-unified-communications-and-customer-experience-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ooma to Offer UJET Contact Center Solutions, Bringing Together Unified Communications and Customer Experience Management - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Ooma to Offer UJET Contact Center Solutions, Bringing Together Unified Communications and Customer Experience Management SUNNYVALE, Calif.–(BUSINESS WIRE)–Ooma, Inc., a smart communications platform for businesses and consumers, today announced it is now offering the UJET contact center solution to Ooma Enterprise customers, giving them a single source for Ooma\u2019s unified communications as a service (UCaaS) and UJET\u2019s contact center as a service (CCaaS) cloud-based platforms. 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