{"id":518037,"date":"2021-07-27T08:03:38","date_gmt":"2021-07-27T12:03:38","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/pitney-bowes-study-finds-millennials-urban-dwellers-and-office-workers-are-trailblazers-for-smart-lockers\/"},"modified":"2021-07-27T08:03:38","modified_gmt":"2021-07-27T12:03:38","slug":"pitney-bowes-study-finds-millennials-urban-dwellers-and-office-workers-are-trailblazers-for-smart-lockers","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/pitney-bowes-study-finds-millennials-urban-dwellers-and-office-workers-are-trailblazers-for-smart-lockers\/","title":{"rendered":"Pitney Bowes Study Finds Millennials, Urban Dwellers and Office Workers are Trailblazers for Smart Lockers"},"content":{"rendered":"

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\nPitney Bowes Study Finds Millennials, Urban Dwellers and Office Workers are Trailblazers for Smart Lockers\n<\/p>\n

Data reveals new preferences and concerns on parcel delivery and security as workers return to the office<\/i><\/p>\n

STAMFORD, Conn.–(BUSINESS WIRE<\/a>)–Pitney Bowes Inc<\/a>. (NYSE: PBI), a global technology company that provides commerce solutions in the areas of ecommerce, shipping, mailing and financial services, today revealed a new study highlighting key trends and behaviors in smart locker usage.\n<\/p>\n

This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20210727005457\/en\/<\/a><\/p>\n

\"Smart<\/p>\n

Smart locker demand and usage: a snapshot (Photo: Business Wire)<\/p>\n<\/div>\n

\nThe study of 2,200 Americans conducted by Morning Consult<\/a> for Pitney Bowes found millennials, urban dwellers and office workers showed strong preferences for smart lockers. With 53 percent of all respondents nervous their packages will get stolen from their doorstep and 30 percent willing to pay more for delivery to a locker, the results highlight growing demand for the smart locker as a secure, convenient, contactless alternative to doorstep delivery \u2013 particularly as workers head back to the office and are unable to receive deliveries at home.\n<\/p>\n

\nAcross all generations, the data proved millennials to be among the biggest advocates for smart lockers. One in three use or have used one, and three in four particularly like the security they provide. Seventy three percent feel good about using one as it positively impacts their carbon footprint, reducing emissions from multiple carrier journeys.\n<\/p>\n

\nUrban dwellers also showed a preference for smart lockers, with one in four already using one. This group showed the highest levels of parcel safety concerns of all cohorts, with 73 percent wanting a more secure way for their packages to be delivered.\n<\/p>\n

\nConcern about parcel security was revealed as a major influence on smart locker usage across the study, with one in two respondents nervous about packages being stolen from their doorsteps and 66 percent looking for a more secure way to receive their packages. The study found 49 percent of respondents don\u2019t like others to see the packages they order, rising to 57 percent of millennials.\n<\/p>\n

\nWhile 48 percent of respondents who use smart lockers use them for everyday online orders, one in four uses them for more expensive orders. Contactless delivery was cited as a preference for 54 percent of respondents.\n<\/p>\n

\nThe study also highlights the opportunity for smart lockers in the new, hybrid business environment. One in five prefer to receive packages at the workplace than at home, rising to one in three for millennials, and 67 percent of office workers say they would use a locker to pick up more expensive online orders, while many saw the advantage of lockers for wider business use:\n<\/p>\n