{"id":514949,"date":"2021-07-20T08:03:38","date_gmt":"2021-07-20T12:03:38","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/centrica-plc-extends-partnership-with-wns\/"},"modified":"2021-07-20T08:03:38","modified_gmt":"2021-07-20T12:03:38","slug":"centrica-plc-extends-partnership-with-wns","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/centrica-plc-extends-partnership-with-wns\/","title":{"rendered":"Centrica plc Extends Partnership with WNS"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }\n.bwuline { text-decoration: underline }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>Centrica plc Extends Partnership with WNS<\/b><\/p>\n<p>NEW YORK, LONDON &amp; MUMBAI, India&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<br \/>\nWNS (Holdings) Limited (NYSE: WNS), a leading provider of global Business Process Management (BPM) solutions, recently agreed to extend its partnership with Centrica plc, an international energy services and solutions company, to help the utilities company transform its <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.wns.com%2Fsolutions%2Ffunctional-solutions%2Fcustomer-experience-service&amp;esheet=52462655&amp;newsitemid=20210720005642&amp;lan=en-US&amp;anchor=customer+experience&amp;index=1&amp;md5=422144c6aad7381309f3c0cc2a792a33\">customer experience<\/a> delivery. WNS will continue to combine the strength of its domain expertise and <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.wns.com%2Fwinning-with-insights&amp;esheet=52462655&amp;newsitemid=20210720005642&amp;lan=en-US&amp;anchor=analytics&amp;index=2&amp;md5=bc0b284b07dc972be20c73c7a4ab8a05\">analytics<\/a> prowess to deliver a personalized customer experience shaped by real-time insights.\n<\/p>\n<p id=\"news-body-cta\">This press release features multimedia. View the full release here: <a href=\"https:\/\/www.businesswire.com\/news\/home\/20210720005642\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20210720005642\/en\/<\/a><\/p>\n<p>\nWNS has co-created a transformation roadmap with Centrica to deliver a Unified Customer Experience (CX) across all channels including WhatsApp and SMS, driving seamless omni-channel experiences. WNS will also maximize First Contact Resolutions to deliver enhanced customer lifetime value, reduced cost-to-serve and improved customer retention.\n<\/p>\n<p>\n\u201cWe are delighted to continue our long standing partnership with Centrica as they seek to create superior customer experience powered by analytical insights while also enabling the adoption of digital and self-serve channels,\u201d said Keshav R. Murugesh, Group CEO, WNS.\n<\/p>\n<p>\n\u201cPersonalised customer communications, especially through the increasing use of digital channels are integral to the Centrica experience. With WNS, we have been able to and will continue to enable meaningful conversations across all channels with a \u2018here to serve\u2019 mentality for our customers,\u201d said Lesley Avinou, Head of Accounts &amp; Billing and Partnerships, Centrica.\n<\/p>\n<p><b><span class=\"bwuline\">About WNS<\/span><\/b><\/p>\n<p>\nWNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company. WNS combines deep industry knowledge with technology, analytics and process expertise to co-create innovative, digitally led transformational solutions with over 380 clients across various industries. WNS delivers an entire spectrum of BPM solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of June 30, 2021, WNS had 46,918 professionals across 57 delivery centers worldwide including facilities in Australia, China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, the United Kingdom, and the United States. For more information, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.wns.com&amp;esheet=52462655&amp;newsitemid=20210720005642&amp;lan=en-US&amp;anchor=www.wns.com&amp;index=3&amp;md5=fd63b5bf203fa0a364e38e55f09521e5\">www.wns.com<\/a>.\n<\/p>\n<p><b><span class=\"bwuline\">Safe Harbor Provision<\/span><\/b><\/p>\n<p>\nThis document includes information which may constitute forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, the accuracy of which are necessarily subject to risks, uncertainties, and assumptions as to future events. Factors that could cause actual results to differ materially from those expressed or implied are discussed in our most recent Form 20-F and other filings with the Securities and Exchange Commission. WNS undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.\n<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20210720005642r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20210720005642\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20210720005642\/en\/<\/a><\/span><\/p>\n<p><b><span class=\"bwuline\">Investors:<br \/>\n<\/span><br \/>David Mackey<br \/>\n<\/b><br \/><span style=\"font-weight:normal\">EVP\u2013Finance &amp; Head of Investor Relations<br \/>\n<\/span><br \/><span style=\"font-weight:normal\">WNS (Holdings) Limited<br \/>\n<\/span><br \/><span style=\"font-weight:normal\">+1 (646) 908-2615<br \/>\n<\/span><br \/><a rel=\"nofollow\" href=\"mailto:david.mackey@wns.com\"><span style=\"font-weight:normal\">david.mackey@wns.com<br \/>\n<\/span><\/a><\/p>\n<p><b><span class=\"bwuline\">Media:<br \/>\n<br \/>Archana Raghuram<br \/>\n<\/span><\/b><br \/><span style=\"font-weight:normal\">Global Head \u2013 Marketing &amp; Communications and Corporate Business Development<br \/>\n<\/span><br \/><span style=\"font-weight:normal\">WNS (Holdings) Limited<br \/>\n<\/span><br \/><span style=\"font-weight:normal\">+91 (22) 4095 2397<br \/>\n<\/span><br \/><a rel=\"nofollow\" href=\"mailto:archana.raghuram@wns.com\"><span style=\"font-weight:normal\">archana.raghuram@wns.com<\/span><\/a><span style=\"font-weight:normal\"> ; <a rel=\"nofollow\" href=\"mailto:pr@wns.com\">pr@wns.com<\/a><\/span><\/p>\n<p><b>KEYWORDS:<\/b> Ireland India United States United Kingdom North America Asia Pacific Europe New York<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Technology Consulting Other Energy Utilities Professional Services Software Energy Networks Data Management<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20210720005642\/en\/892593\/3\/WNS_logo.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20210720005642\/en\/892594\/3\/Centrica-Logo.wine.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Centrica plc Extends Partnership with WNS NEW YORK, LONDON &amp; MUMBAI, India&#8211;(BUSINESS WIRE)&#8211; WNS (Holdings) Limited (NYSE: WNS), a leading provider of global Business Process Management (BPM) solutions, recently agreed to extend its partnership with Centrica plc, an international energy services and solutions company, to help the utilities company transform its customer experience delivery. WNS will continue to combine the strength of its domain expertise and analytics prowess to deliver a personalized customer experience shaped by real-time insights. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20210720005642\/en\/ WNS has co-created a transformation roadmap with Centrica to deliver a Unified Customer Experience (CX) across all channels including WhatsApp and SMS, driving seamless omni-channel experiences. WNS will also maximize First &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/centrica-plc-extends-partnership-with-wns\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Centrica plc Extends Partnership with WNS&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-514949","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Centrica plc Extends Partnership with WNS - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/centrica-plc-extends-partnership-with-wns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Centrica plc Extends Partnership with WNS - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Centrica plc Extends Partnership with WNS NEW YORK, LONDON &amp; MUMBAI, India&#8211;(BUSINESS WIRE)&#8211; WNS (Holdings) Limited (NYSE: WNS), a leading provider of global Business Process Management (BPM) solutions, recently agreed to extend its partnership with Centrica plc, an international energy services and solutions company, to help the utilities company transform its customer experience delivery. WNS will continue to combine the strength of its domain expertise and analytics prowess to deliver a personalized customer experience shaped by real-time insights. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20210720005642\/en\/ WNS has co-created a transformation roadmap with Centrica to deliver a Unified Customer Experience (CX) across all channels including WhatsApp and SMS, driving seamless omni-channel experiences. 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WNS will continue to combine the strength of its domain expertise and analytics prowess to deliver a personalized customer experience shaped by real-time insights. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20210720005642\/en\/ WNS has co-created a transformation roadmap with Centrica to deliver a Unified Customer Experience (CX) across all channels including WhatsApp and SMS, driving seamless omni-channel experiences. 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