{"id":512134,"date":"2021-07-13T00:04:04","date_gmt":"2021-07-13T04:04:04","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/sams-club-evolves-its-scan-go-app-merging-digital-and-physical-experiences\/"},"modified":"2021-07-13T00:04:04","modified_gmt":"2021-07-13T04:04:04","slug":"sams-club-evolves-its-scan-go-app-merging-digital-and-physical-experiences","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/sams-club-evolves-its-scan-go-app-merging-digital-and-physical-experiences\/","title":{"rendered":"Sam\u2019s Club Evolves Its Scan & Go App, Merging Digital and Physical Experiences"},"content":{"rendered":"

<\/p>\n

Sam\u2019s Club Evolves Its Scan & Go App, Merging Digital and Physical Experiences<\/b><\/p>\n

New tech feature gives members shopping in-club access to direct-to-home shipping<\/i><\/p>\n

BENTONVILLE, Ark.–(BUSINESS WIRE<\/a>)–
\nSam\u2019s Club is piloting new Scan & Go\u2122<\/b> technology that explores an additional way to seamlessly get merchandise from a club location to a member\u2019s front door. This pilot program, called Scan & Ship\u2122,<\/b> is integrated into the retailer’s popular Scan & Go feature within the Sam\u2019s Club app and will allow members to place direct-to-home orders in the aisle by scanning merchandise included in the program.\n<\/p>\n

\nScan & Ship offers an immediate in-club solution for items that require large vehicles to transport such as playsets, patio furniture, mattresses, large TVs, grills, and more. It also gives members an opportunity to select alternate colors and sizes unavailable in the club. Scan & Ship allows the member to buy it and have it delivered to their desired destination \u2013 usually within three to five business days \u2013 with one simple digital transaction.\n<\/p>\n

\nThe new feature demonstrates opportunities for the Sam\u2019s Club app to mature and evolve alongside member shopping behaviors. The Sam\u2019s Club app experienced tremendous growth last year with 9.6 million downloads, according to AppTopia, almost twice as many downloads as competitor apps, and it boasts a 4.9 app store rating. Positive user reviews indicated that many members enjoyed the Scan & Go feature, which expanded to all Sam\u2019s Club fuel stations in 2020 and saw a 43.5% adoption rate increase year-over-year in Q1.\n<\/p>\n

\n\u201cWe challenge ourselves every day to develop and execute convenient solutions that disrupt the warehouse model and provide additional value to our members,\u201d said Tim Simmons<\/b>, Senior Vice President and Chief Product Officer at Sam\u2019s Club. \u201cJust like Scan & Go, Scan & Ship gives members greater control of their shopping experience. It\u2019s exciting to see our team develop and launch the Scan & Ship pilot so quickly, and it’s got great potential to deliver the ultimate omnichannel member experience across our entire chain.\u201d\n<\/p>\n

\nCurrently, three locations are participating in the pilot, including Sam\u2019s Club Now — Sam\u2019s Club\u2019s Dallas-based innovation lab — to allow the business to gather critical member feedback and modify functionality within the app before scaling to additional locations.\n<\/p>\n

\n\u201cScan & Ship is the result of an internal program we\u2019re really proud of called the Innovation Jam, which encourages associates to collaborate and develop prospective retail technology solutions during the two-day, sprint-like event,\u201d said Vinod Bidarkoppa<\/b>, Senior Vice President and Chief Technology Officer, Sam\u2019s Club. \u201cScan & Go has been such a success story for us and Scan & Ship is a fantastic extension to all of the great innovation we already have in place.\u201d\n<\/p>\n

\nFrom the evolution of its app to its tech innovation lab, Sam\u2019s Club continues to be hyper-focused on digitally integrated clubs that deliver convenient, mobile-first experiences.\n<\/p>\n

\nThe brand has experienced a great deal of success by focusing on technology innovations, not only with Scan & Go but the accelerated expansion of Curbside Pickup \u2013 both cited as attractive benefits to membership and the brand\u2019s growth last year.\n<\/p>\n

New Scan & Go Experience Provides a Demo without Commitment<\/b><\/p>\n

\nIn addition to piloting Scan & Ship, the retailer launched a new feature at all clubs in July that gives members who don\u2019t currently have the Sam\u2019s Club app an opportunity to demo the Scan & Go feature without the commitment of downloading the Sam\u2019s Club app onto their devices using instant app software. The approach gives members the chance to initially try Scan & Go without taking up storage on their devices.\n<\/p>\n

\n\u201cWe know that once our members use Scan & Go they love the convenience it provides and are 90% more likely to use it again, so our team worked to design a solution that gives members an opportunity to test drive the feature and experience the benefits firsthand,\u201d Bidarkoppa added.\n<\/p>\n

\nThe feature uses Near Field Communication (NFC) technology and only requires scanning a QR code to begin use. The demo, which allows members to key in a payment option, delivers on the experience of contactless shopping and skipping the traditional checkout line. It can be used for purchases up to three times before a message prompts the members to download the Sam\u2019s Club app to use Scan & Go.\n<\/p>\n

\nFor additional images and b-roll footage, please visit corporate.samsclub.com.\n<\/p>\n

About Sam\u2019s Club<\/b><\/p>\n

\nSam\u2019s Club\u00ae, a division of Walmart, Inc. (NYSE: WMT), is a leading membership warehouse club offering superior products, savings and services to millions of members in nearly 600 clubs in the U.S. and Puerto Rico. Now in its 38th year, Sam\u2019s Club continues to redefine warehouse shopping with its highly curated assortment of high-quality fresh food and Member\u2019s Mark items, in addition to market leading technologies and services like Scan & Go, Curbside Pickup and home delivery service in select markets. To learn more about Sam’s Club, visit the Sam’s Club Newsroom<\/a>, shop at SamsClub.com<\/a>, and interact with Sam’s Club on Twitter<\/a>, Facebook<\/a>, TikTok<\/a> and Instagram<\/a>.\n<\/p>\n

\"\"<\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20210712005847\/en\/<\/a><\/span><\/p>\n

\nRachel Nipper
\n
rachel.nipper@samsclub.com<\/a><\/p>\n

KEYWORDS:<\/b> United States North America Arkansas<\/p>\n

INDUSTRY KEYWORDS:<\/b> Software Men Mobile\/Wireless Online Retail Family Supermarket Data Management Specialty Consumer Technology Retail Women Home Goods<\/p>\n

MEDIA:<\/b><\/p>\n\n","protected":false},"excerpt":{"rendered":"

Sam\u2019s Club Evolves Its Scan & Go App, Merging Digital and Physical Experiences New tech feature gives members shopping in-club access to direct-to-home shipping BENTONVILLE, Ark.–(BUSINESS WIRE)– Sam\u2019s Club is piloting new Scan & Go\u2122 technology that explores an additional way to seamlessly get merchandise from a club location to a member\u2019s front door. This pilot program, called Scan & Ship\u2122, is integrated into the retailer’s popular Scan & Go feature within the Sam\u2019s Club app and will allow members to place direct-to-home orders in the aisle by scanning merchandise included in the program. Scan & Ship offers an immediate in-club solution for items that require large vehicles to transport such as playsets, patio furniture, mattresses, large TVs, grills, and … <\/p>\n

Continue reading “Sam\u2019s Club Evolves Its Scan & Go App, Merging Digital and Physical Experiences”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-512134","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nSam\u2019s Club Evolves Its Scan & Go App, Merging Digital and Physical Experiences - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/sams-club-evolves-its-scan-go-app-merging-digital-and-physical-experiences\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sam\u2019s Club Evolves Its Scan & Go App, Merging Digital and Physical Experiences - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Sam\u2019s Club Evolves Its Scan & Go App, Merging Digital and Physical Experiences New tech feature gives members shopping in-club access to direct-to-home shipping BENTONVILLE, Ark.–(BUSINESS WIRE)– Sam\u2019s Club is piloting new Scan & Go\u2122 technology that explores an additional way to seamlessly get merchandise from a club location to a member\u2019s front door. 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