{"id":511033,"date":"2021-07-08T12:03:02","date_gmt":"2021-07-08T16:03:02","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/servicenow-named-a-leader-in-omdias-aiops-universe-report\/"},"modified":"2021-07-08T12:03:02","modified_gmt":"2021-07-08T16:03:02","slug":"servicenow-named-a-leader-in-omdias-aiops-universe-report","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/servicenow-named-a-leader-in-omdias-aiops-universe-report\/","title":{"rendered":"ServiceNow Named a Leader in Omdia\u2019s AIOps Universe Report"},"content":{"rendered":"

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ServiceNow Named a Leader in Omdia\u2019s AIOps Universe Report<\/b><\/p>\n

ServiceNow\u2019s ITOM Predictive AIOps is recognized for unlocking productivity and improving operational efficiency <\/i><\/p>\n

SANTA CLARA, Calif.–(BUSINESS WIRE<\/a>)–ServiceNow<\/a> (NYSE: NOW), the leading digital workflow company that makes work, work better for people, today announced that leading analyst and consulting firm Omdia named the company a leader in its Omdia Universe: Selecting an AIOps Solution, 2021\u201322 report. ServiceNow is recognized for being a total capability top-scorer for its ITOM Predictive AIOps solution<\/a>, as well as garnering a high-scoring 96 percent for its solution breadth.\n<\/p>\n

\nOmdia notes that ServiceNow\u2019s acquisition of Israel-based Loom Systems makes the company \u201ca more holistic AIOps solution provider\u201d and a key reason why ServiceNow is able to cover \u201call the core capabilities\/categories Omdia expects in a current AIOps solution.\u201d\n<\/p>\n

\nAdditionally, Omdia calls attention to ServiceNow\u2019s \u201cbusiness focused approach to transforming how IT is managed,\u201d and how the company leverages the combined power of its ITSM<\/a> and ITOM<\/a> solutions, which are all built on a single platform. Omdia states this \u201cenables [ServiceNow] to gather and corelate all the traditional data sources needed for performance monitoring.\u201d\n<\/p>\n

\n\u201cOmdia\u2019s recognition of ServiceNow is a great honor and validates our leadership in making user experiences more seamless in this new era of work,\u201d said Jeff Hausman, Vice President and General Manager of Operations Management at ServiceNow. \u201cServiceNow\u2019s goal is to help our customers strengthen their business resilience, regardless of the maturity of their operations or the complexity of their operating environment. Our ITOM Predictive AIOps solution continues to make proactive operations a reality, ultimately accelerating business outcomes by helping to solve IT issues before users are impacted.\u201d\n<\/p>\n

\nThis year, ServiceNow advanced its efforts to support customers on their journey to improve IT operations by unveiling its ITOM Predictive AIOps solution with the Now Platform Quebec release<\/a>. This allows organizations to enhance productivity with powerful native AI capabilities that help predict issues before they become problems and automate resolutions.\n<\/p>\n

\nFor more information on ServiceNow\u2019s ITOM Predictive AIOps, visit: https:\/\/www.servicenow.com\/products\/predictive-aiops.html<\/a><\/p>\n

Additional Information:<\/b><\/p>\n