{"id":510788,"date":"2021-07-08T08:03:05","date_gmt":"2021-07-08T12:03:05","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/with-peak-hurricane-season-underway-consumers-want-more-options-for-receiving-insurance-claim-payments-quickly-and-securely-new-aci-worldwide-study-reveals\/"},"modified":"2021-07-08T08:03:05","modified_gmt":"2021-07-08T12:03:05","slug":"with-peak-hurricane-season-underway-consumers-want-more-options-for-receiving-insurance-claim-payments-quickly-and-securely-new-aci-worldwide-study-reveals","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/with-peak-hurricane-season-underway-consumers-want-more-options-for-receiving-insurance-claim-payments-quickly-and-securely-new-aci-worldwide-study-reveals\/","title":{"rendered":"With Peak Hurricane Season Underway, Consumers Want More Options for Receiving Insurance Claim Payments Quickly and Securely, New ACI Worldwide Study Reveals"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }\n.bwlistcircle { list-style-type: circle }\n.bwlistdisc { list-style-type: disc }\n.bwuline { text-decoration: underline }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>With Peak Hurricane Season Underway, Consumers Want More Options for Receiving Insurance Claim Payments Quickly and Securely, New ACI Worldwide Study Reveals<\/b><\/p>\n<ul class=\"bwlistdisc\">\n<li>\nInsurance companies must consider adding options for digital disbursements to ensure payments quickly reach consumers in their time of need\n<\/li>\n<li>\nFewer consumers prefer to receive payments by check; direct deposit to banks is most preferred method\n<\/li>\n<li>\nChecks getting lost in the mail is a top concern among consumers\n<\/li>\n<\/ul>\n<p>MIAMI&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<br \/>\nNew data from <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.aciworldwide.com%2F%3Futm_source%3Dpress-release%26utm_medium%3Dpress-release%26utm_campaign%3D2021-press-release%26utm_content%3DSpeedpayPulse&amp;esheet=52456982&amp;newsitemid=20210708005479&amp;lan=en-US&amp;anchor=ACI+Worldwide&amp;index=1&amp;md5=ac88a97b8de933c3255f190458eee946\">ACI Worldwide<\/a> (NASDAQ: ACIW), a leading global provider of <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.aciworldwide.com%2Fabout-aci%2F%3Futm_source%3Dpress-release%26utm_medium%3Dpress-release%26utm_campaign%3D2021-press-release%26utm_content%3DSpeedpayPulse&amp;esheet=52456982&amp;newsitemid=20210708005479&amp;lan=en-US&amp;anchor=real-time+and+digital+payments+software+solutions&amp;index=2&amp;md5=ba39bc15acbb314083acd0dd85e385ec\">real-time and digital payments software solutions<\/a>, revealed that of U.S. adults who received a payment disbursement* (including insurance claims), more than half (54%) did not have a choice in how they received their payment, a significant disconnect considering nearly half (48%) feel a choice in how payments are received is either important or very important. Only 17 percent prefer to receive payments through a check in the mail, while 35 percent prefer a direct deposit to their bank account if given the choice.\n<\/p>\n<p>\nBased on a sample of 1,188 U.S. adults, the survey also showed more consumers who have received payments did so via a check in the mail (31%), followed by direct deposit to their bank (21%) and credit toward their debit card (14%). In addition, of those who had issues receiving payments (23%), a check getting lost in the mail (39%) was at the top of the list.\n<\/p>\n<p>\nAccording to the study, of those who received an insurance claim payment, 33 percent filed a claim for a natural disaster that caused damage to their property.\n<\/p>\n<p>\n\u201cAs we enter peak hurricane season in many parts of the country, insurance companies are likely to see more claims for natural disaster-related damage,\u201d said Sanjay Gupta, executive vice president, ACI Worldwide. \u201cIt is important for these companies to ensure claim payments reach consumers quickly and securely. Insurance companies should consider adding options for digital disbursements to allow payments to quickly reach consumers in their time of need.\u201d\n<\/p>\n<p>\n*Payment disbursement refers to insurance claims, and refunds and rebates from a wide variety of billers; it does not include income tax refunds or stimulus payments from the government.\n<\/p>\n<p><b><span class=\"bwuline\">Key Findings:<\/span><\/b><\/p>\n<p><b>Consumer preference in receiving payments:<\/b><\/p>\n<ul class=\"bwlistdisc\">\n<li>\nPreferred methods for receiving payments among U.S. adults who have received one include:<\/p>\n<ul class=\"bwlistcircle\">\n<li>\nDirect deposit to bank account \u2013 35 percent\n<\/li>\n<li>\nCheck in the mail \u2013 17 percent\n<\/li>\n<li>\nDeposit in a digital wallet (e.g., PayPal, Venmo) \u2013 17 percent\n<\/li>\n<li>\nCredit toward debit card \u2013 13 percent\n<\/li>\n<li>\nElectronic gift card or code \u2013 12 percent\n<\/li>\n<li>\nPhysical gift card that was mailed \u2013 4 percent\n<\/li>\n<li>\nOther \u2013 2 percent\n<\/li>\n<\/ul>\n<\/li>\n<li>\nThese consumers\u2019 choice of payment method depends on:<\/p>\n<ul class=\"bwlistcircle\">\n<li>\nConvenience \u2013 46 percent\n<\/li>\n<li>\nSecurity \u2013 28 percent\n<\/li>\n<li>\nSpeed \u2013 24 percent\n<\/li>\n<li>\nOther \u2013 2 percent\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul class=\"bwlistdisc\">\n<li>\nOf those who experienced issues with receiving payments, the check getting lost in the mail was most common (39%), followed by:<\/p>\n<ul class=\"bwlistcircle\">\n<li>\nNot being given a choice in payment method (30%)\n<\/li>\n<li>\nTaking too long to receive payment (24%)\n<\/li>\n<li>\nHaving no way to track payment status (23%)\n<\/li>\n<li>\nNever received payment (19%)\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><b>Insurance payments:<\/b><\/p>\n<ul class=\"bwlistdisc\">\n<li>\nOf those who received a payment, 29 percent received it from an insurance company:<\/p>\n<ul class=\"bwlistcircle\">\n<li>\nAuto: 14 percent\n<\/li>\n<li>\nHealth: 13 percent\n<\/li>\n<li>\nHome\/Rental: 8 percent\n<\/li>\n<\/ul>\n<\/li>\n<li>\nOf those who received an insurance payment, 15 percent were part of a multi-party claim, while 33 percent made a claim for a natural disaster such as a hurricane or earthquake.\n<\/li>\n<li>\nNearly half of insurance payment recipients received their insurance claim payment as a check in the mail (49%), followed by a direct deposit to their bank (25%) and credit toward their debit card (10%).\n<\/li>\n<\/ul>\n<p><b>Methodology<\/b><\/p>\n<p>\nAll figures, unless otherwise stated, are from YouGov Plc. Total sample size was 1,188 adults, among whom 372 have received one of the forms of payments tested in the survey. Fieldwork was undertaken between June 22-23, 2021. The survey was carried out online. The figures have been weighted and are representative of all U.S. adults (aged 18+).\n<\/p>\n<p><strong>About ACI Worldwide<\/strong><\/p>\n<p><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.aciworldwide.com%2F%3Futm_source%3Dpress-release%26utm_medium%3Dpress-release%26utm_campaign%3D2021-press-release%26utm_content%3Dboilerplate&amp;esheet=52456982&amp;newsitemid=20210708005479&amp;lan=en-US&amp;anchor=ACI+Worldwide&amp;index=3&amp;md5=56ece3d82be17b9babed4f35f4cc8889\">ACI Worldwide<\/a> is a global software company that provides mission-critical <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.aciworldwide.com%2Fabout-aci%2F%3Futm_source%3Dpress-release%26utm_medium%3Dpress-release%26utm_campaign%3D2021-press-release%26utm_content%3Dboilerplate&amp;esheet=52456982&amp;newsitemid=20210708005479&amp;lan=en-US&amp;anchor=real-time+payment+solutions&amp;index=4&amp;md5=1ee42de84420cc4cd34c9667ea742324\">real-time payment solutions<\/a> to corporations. Customers use our proven, scalable and secure solutions to process and manage <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.aciworldwide.com%2Fsolutions%2Faci-enterprise-payments-platform%2F%3Futm_source%3Dpress-release%26utm_medium%3Dpress-release%26utm_campaign%3D2021-press-release%26utm_content%3Dboilerplate&amp;esheet=52456982&amp;newsitemid=20210708005479&amp;lan=en-US&amp;anchor=digital+payments&amp;index=5&amp;md5=2573b826b56fe11d77601dd7ba5c4be3\">digital payments<\/a>, enable <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.aciworldwide.com%2Fsolutions%2Faci-omni-commerce%2F%3Futm_source%3Dpress-release%26utm_medium%3Dpress-release%26utm_campaign%3D2021-press-release%26utm_content%3Dboilerplate&amp;esheet=52456982&amp;newsitemid=20210708005479&amp;lan=en-US&amp;anchor=omni-commerce+payments&amp;index=6&amp;md5=230e947c533e6168c23fcd8fe25f58f5\">omni-commerce payments<\/a>, present and process <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.aciworldwide.com%2Fsolutions%2Faci-speedpay%2F%3Futm_source%3Dpress-release%26utm_medium%3Dpress-release%26utm_campaign%3D2021-press-release%26utm_content%3Dboilerplate&amp;esheet=52456982&amp;newsitemid=20210708005479&amp;lan=en-US&amp;anchor=bill+payments&amp;index=7&amp;md5=7d89e301a25ccc20f864c283b8bccad5\">bill payments<\/a>, and manage <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.aciworldwide.com%2Fsolutions%2Faci-fraud-management-banking%2F%3Futm_source%3Dpress-release%26utm_medium%3Dpress-release%26utm_campaign%3D2021-press-release%26utm_content%3Dboilerplate&amp;esheet=52456982&amp;newsitemid=20210708005479&amp;lan=en-US&amp;anchor=fraud+and+risk&amp;index=8&amp;md5=d9fd21326056caf3c3ba711e4877a391\">fraud and risk<\/a>. We combine our global footprint with local presence to drive the real-time digital transformation of payments and commerce.\n<\/p>\n<p>\n\u00a9 Copyright ACI Worldwide, Inc. 2021<br \/>\n<br \/>ACI, ACI Worldwide, ACI Payments, Inc., ACI Pay, Speedpay and all ACI product\/solution names are trademarks or registered trademarks of ACI Worldwide, Inc., or one of its subsidiaries, in the United States, other countries or both. Other parties\u2019 trademarks referenced are the property of their respective owners.\n<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20210708005479r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20210708005479\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20210708005479\/en\/<\/a><\/span><\/p>\n<p><b>Media Contacts<br \/>\n<\/b><br \/>Dan Ring<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:dan.ring@aciworldwide.com\">dan.ring@aciworldwide.com<br \/>\n<\/a><br \/>781-370-3600\n<\/p>\n<p>\nNidhi Alberti<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:nidhi.alberti@aciworldwide.com\">nidhi.alberti@aciworldwide.com<br \/>\n<\/a><br \/>781-370-3600\n<\/p>\n<p><b>KEYWORDS:<\/b> United States North America Florida Massachusetts<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Software Insurance Networks Finance Data Management Professional Services Technology Mobile\/Wireless<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20210708005479\/en\/890221\/3\/ACI_Horizontal_%2B_Tagline.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>With Peak Hurricane Season Underway, Consumers Want More Options for Receiving Insurance Claim Payments Quickly and Securely, New ACI Worldwide Study Reveals Insurance companies must consider adding options for digital disbursements to ensure payments quickly reach consumers in their time of need Fewer consumers prefer to receive payments by check; direct deposit to banks is most preferred method Checks getting lost in the mail is a top concern among consumers MIAMI&#8211;(BUSINESS WIRE)&#8211; New data from ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time and digital payments software solutions, revealed that of U.S. adults who received a payment disbursement* (including insurance claims), more than half (54%) did not have a choice in how they received their payment, a significant &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/with-peak-hurricane-season-underway-consumers-want-more-options-for-receiving-insurance-claim-payments-quickly-and-securely-new-aci-worldwide-study-reveals\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;With Peak Hurricane Season Underway, Consumers Want More Options for Receiving Insurance Claim Payments Quickly and Securely, New ACI Worldwide Study Reveals&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-510788","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>With Peak Hurricane Season Underway, Consumers Want More Options for Receiving Insurance Claim Payments Quickly and Securely, New ACI Worldwide Study Reveals - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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lost in the mail is a top concern among consumers MIAMI&#8211;(BUSINESS WIRE)&#8211; New data from ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time and digital payments software solutions, revealed that of U.S. adults who received a payment disbursement* (including insurance claims), more than half (54%) did not have a choice in how they received their payment, a significant &hellip; Continue reading &quot;With Peak Hurricane Season Underway, Consumers Want More Options for Receiving Insurance Claim Payments Quickly and Securely, New ACI Worldwide Study Reveals&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/with-peak-hurricane-season-underway-consumers-want-more-options-for-receiving-insurance-claim-payments-quickly-and-securely-new-aci-worldwide-study-reveals\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2021-07-08T12:03:05+00:00\" 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Worldwide Study Reveals Insurance companies must consider adding options for digital disbursements to ensure payments quickly reach consumers in their time of need Fewer consumers prefer to receive payments by check; direct deposit to banks is most preferred method Checks getting lost in the mail is a top concern among consumers MIAMI&#8211;(BUSINESS WIRE)&#8211; New data from ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time and digital payments software solutions, revealed that of U.S. adults who received a payment disbursement* (including insurance claims), more than half (54%) did not have a choice in how they received their payment, a significant &hellip; Continue reading \"With Peak Hurricane Season Underway, Consumers Want More Options for Receiving Insurance Claim Payments Quickly and Securely, New ACI Worldwide Study 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