{"id":510785,"date":"2021-07-08T08:03:01","date_gmt":"2021-07-08T12:03:01","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/vera-bradley-selects-zebra-technologies-and-reflexis-systems-to-manage-customer-appointments\/"},"modified":"2021-07-08T08:03:01","modified_gmt":"2021-07-08T12:03:01","slug":"vera-bradley-selects-zebra-technologies-and-reflexis-systems-to-manage-customer-appointments","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/vera-bradley-selects-zebra-technologies-and-reflexis-systems-to-manage-customer-appointments\/","title":{"rendered":"Vera Bradley Selects Zebra Technologies and Reflexis Systems to Manage Customer Appointments"},"content":{"rendered":"

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Vera Bradley Selects Zebra Technologies and Reflexis Systems to Manage Customer Appointments<\/b><\/p>\n

Reflexis Appointments TM<\/sup> ensures the right staff are available to provide a tailored shopping experience<\/i><\/p>\n

DEDHAM, Mass.–(BUSINESS WIRE<\/a>)–
\nReflexis Systems (now part of Zebra Technologies<\/a>), a leading provider of intelligent workforce management and execution solutions for multi-site businesses in retail, food service, hospitality and banking, today announced Vera Bradley has selected Reflexis Appointments<\/a>TM<\/sup> to provide a tailored experience for its customers, enabling them to select an in-person or virtual shopping session. Reflexis Appointments also helps stores stay in compliance with evolving state and municipal mandates throughout the pandemic.\n<\/p>\n

\nVera Bradley will utilize Reflexis Appointments to streamline and improve the customer shopping experience. Customers can book time slots on Vera\u2019s website to shop in-store or virtually from home, schedule curbside pickup and join on-site queues for walk-in service.\n<\/p>\n

\n\u201cReflexis Appointments lets customers initiate and choose their shopping experience, and our stores have benefited from this customized approach,\u201d said Kelly Brown, Vice President of Stores, Vera Bradley. \u201cThis helpful technology ensures we have the right employees in place to meet our customers\u2019 needs, and feedback has shown shoppers plan to continue using this personalized approach in the future.\u201d\n<\/p>\n

\nBooked appointments are automatically accounted for in labor forecasts and schedules to ensure the right staff with the right skills are available to meet customer demand. Appointment data can also be integrated with a CRM or other third-party systems for better customer-facing processes.\n<\/p>\n

\n\u201cReflexis Appointments is an essential component of reopening stores safely, empowering customers to select their ideal shopping experience,\u201d said Suresh Menon, Senior Vice President and General Manager for Software Solutions, Zebra Technologies. \u201cRetailers are able to open stores quickly while adhering to mandated state and local safety regulations in addition to achieving more accurate labor forecasting.\u201d\n<\/p>\n

KEY TAKEAWAYS<\/b><\/p>\n