{"id":510326,"date":"2021-07-07T09:03:40","date_gmt":"2021-07-07T13:03:40","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/getfeedback-by-momentive-recognized-as-a-leader-in-experience-management-and-feedback-analytics-by-g2\/"},"modified":"2021-07-07T09:03:40","modified_gmt":"2021-07-07T13:03:40","slug":"getfeedback-by-momentive-recognized-as-a-leader-in-experience-management-and-feedback-analytics-by-g2","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/getfeedback-by-momentive-recognized-as-a-leader-in-experience-management-and-feedback-analytics-by-g2\/","title":{"rendered":"GetFeedback by Momentive Recognized as a Leader in Experience Management and Feedback Analytics by G2"},"content":{"rendered":"

\nBased on responses of real users, GetFeedback has been recognized as a leader in Experience Management and Feedback Analytics and has been awarded the Easiest Setup, Easiest to Use, and Best Estimated ROI badges
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SAN MATEO, Calif., July 07, 2021 (GLOBE NEWSWIRE) — Momentive<\/u><\/a> (NASDAQ: MNTV\u2014formerly SurveyMonkey), a leader in agile experience management, announced its multichannel customer experience platform, GetFeedback<\/u><\/a>, has been recognized as a leader in Experience Management and Feedback Analytics in the G2 Grid Reports for Summer 2021. GetFeedback has also been awarded the Easiest Setup and Easiest to Use badges for the enterprise market, and Best Estimated ROI badge for the mid-market.<\/p>\n

Designed with the specific needs of CX leaders in mind, GetFeedback is an agile CX solution that delivers ease, speed, and efficiency that legacy, services-reliant providers cannot match. GetFeedback can be deployed in days, not months, allowing CX teams to quickly deliver better experiences at scale. With GetFeedback, an organization at any level of CX maturity can leverage AI-powered analytics to quickly uncover impactful insights and drive the right set of actions that create better customer experiences.<\/p>\n

GetFeedback offers frictionless listening across all channels, ensuring a seamless experience for customers across touchpoints. Purpose-built for Salesforce and integrated across key systems, GetFeedback makes it simple for organizations to integrate CX insights and actions into the tools that teams already leverage to get their work done. GetFeedback\u2019s inclusion as a leader in Experience Management and Feedback Analytics is a testament to the company\u2019s focus on enterprise customers and its move upmarket.<\/p>\n

\u201cThese recognitions from G2 solidify what we hear from customers every day,\u201d said Craig Shull, general manager, GetFeedback. \u201cOrganizations want a CX solution that can be deployed quickly to drive actions immediately without having to hire a team of consultants. Legacy providers offer bloated solutions that aren\u2019t intuitive and are effectively unusable for the average practitioner, which creates challenges that are further amplified in a world changing as quickly as ours. Customers can benefit from GetFeedback\u2019s agility and insights from day one, providing incredibly fast time to value.\u201d<\/p>\n

\u201cRankings on G2 reports are based on data provided to us by real users,\u201d said Michael Fauscette, chief research officer, G2. \u201cWe are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world.\u201d<\/p>\n

The G2 Grid Reports are based on ratings by business professionals who use the software in their daily work. In order to qualify for inclusion in G2\u2019s index, GetFeedback, which received hundreds of reviews, had to receive ten or more reviews and five responses for each of G2\u2019s relationship-related review questions. More methodology information can be found here<\/u><\/a>.<\/p>\n

The GetFeedback G2 recognitions for Summer 2021 showcase the solution\u2019s disruptive power in the industry and include the following:<\/p>\n