{"id":508724,"date":"2021-07-01T08:00:00","date_gmt":"2021-07-01T12:00:00","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/indias-leading-teleshopping-network-naaptol-selects-ebixcash-for-managing-its-customer-care-operations\/"},"modified":"2021-07-01T08:00:00","modified_gmt":"2021-07-01T12:00:00","slug":"indias-leading-teleshopping-network-naaptol-selects-ebixcash-for-managing-its-customer-care-operations","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/indias-leading-teleshopping-network-naaptol-selects-ebixcash-for-managing-its-customer-care-operations\/","title":{"rendered":"India\u2019s Leading Teleshopping Network &#8211; Naaptol Selects EbixCash for Managing Its Customer Care Operations"},"content":{"rendered":"<div class=\"mw_release\">\n<p align=\"justify\">NOIDA, India and JOHNS CREEK, Ga., July  01, 2021  (GLOBE NEWSWIRE) &#8212; EbixCash Private Limited, a subsidiary of Ebix, Inc. (NASDAQ: EBIX), a leading international supplier of On-Demand software and E-commerce services to the insurance, financial, healthcare and e-learning industries today announced that India\u2019s leading tele-shopping and one stop online shop for all lifestyle &#8211; Naaptol, has selected EbixCash\u2019s BPO Division \u2013 EbixCash Global Services as its Customer Care Operations partner for the East Region. Naaptol is a free to air television and online network that has emerged as the the No.1 home shopping company of India, while specializing in televised home shopping. The deal involves EbixCash deploying a number of centers across multiple cities to optimize and manage Naaptol\u2019s Customer Care Operations.<\/p>\n<p align=\"justify\">Naaptol today serves 24,000 zipcodes in India, the highest among all ecommerce players, providing it a countrywide reach. The brand prides itself on high quality, state-of-the-art, affordable, innovative consumer goods and lifestyle products. From home decor to apparels to toys to kitchen appliances, the brand encapsulates fashion, luxury, comfort and style to its product portfolio combining innovation, affordability and modernity.<\/p>\n<p align=\"justify\">In August 2020, Naaptol partnered with EbixCash to initially target the Telugu and Kannada marketplace. The success of that partnership resulted in Naaptol recently selecting EbixCash to manage its customer care operations for the Eastern region of India also.<\/p>\n<p align=\"justify\">Naaptol\u2019s Chief Operating Officer, Rajesh Kaul said \u201cNaaptol epitomizes accessible and affordable luxury for all. Our partnership with EbixCash strives to provide our customers a world-class experience, targeted at the Naaptol motto of ensuring that our customers simplify their lives, be healthy, be happy, live well and above all enjoy their lives. We are delighted to see the progress that we have made together in the Operations of the Call center and to see the intent, enthusiasm, and dedication of EbixCash team members.\u201d<\/p>\n<p align=\"justify\">Robin Raina, Chairman, President &amp; CEO Ebix Inc, said, \u201cThis is a highly prestigious win for EbixCash, to have been selected by the largest and undisupted No. 1 leading home shopping company of India. We are committed to providing world class service to Naaptol and are excited with the expansion of the relationship. We look forward to strengthening this relationship further in times to come and helping Naaptol in its growth endeavors.\u201d<\/p>\n<p align=\"justify\">\n        <strong>About EbixCash <\/strong>\n      <\/p>\n<p align=\"justify\">EbixCash is a leader in domestic and international money remittance, foreign exchange (Forex), travel, pre-paid and gift cards, utility payments and software solutions for lending, wealth management, bus exchanges and insurance in India and other markets. EbixCash\u2019s &#8220;Phygital\u201d strategy combines over 320,000 physical distribution outlets in India and ASEAN countries with an Omni-channel online digital platform. EbixCash \u2019s Forex operations have a leadership position in India with operations in 20 international airports, including Delhi, Mumbai, Mumbai, Hyderabad, Chennai and Kolkata, conducting over $4.8 billion in gross transaction value per year (pre-COVID-19). EbixCash\u2019s inward remittance business is the clear market leader in India, processing approximately $5 billion in gross annual remittance volume (pre-COVID-19). Through its travel portfolio of Via and Mercury, EbixCash is also one of Southeast Asia\u2019s leading travel exchanges with over 200,000 agents, 25 branches and over 9,800 corporate clients, processing an estimated $2.5 billion in gross merchandise value per year (pre-COVID-19). For more information, visit the Company\u2019s website at <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=N533CffjU-kzi_H19l10qbngCVC2YBRwfsPtZpV1RN4BGoJGz2bIPrDEOf6NKZCujvkQlHGbGCMPBIeXjt3wvg==\" rel=\"nofollow noopener\" target=\"_blank\"><u>www.ebixcash.com<\/u><\/a><\/p>\n<p align=\"start\">\n        <strong>About Ebix, Inc.<\/strong>\n      <\/p>\n<p align=\"justify\">With 150+ offices across 6 continents, Ebix, Inc., (NASDAQ: EBIX) endeavors to provide On-Demand software and E-commerce services to the insurance, financial, healthcare and e-learning industries. In the Insurance sector, Ebix develops and deploys a wide variety of insurance and reinsurance exchanges on an on-demand basis, while also, providing Software-as-a-Service (&#8220;SaaS&#8221;) enterprise solutions in the area of CRM, front-end &amp; back-end systems, outsourced administration and risk compliance services, around the world.<\/p>\n<p align=\"justify\">The Company\u2019s EbixCash Financial exchange subsidiary is a leader in domestic and international money remittance, foreign exchange (Forex), travel, pre-paid\/gift cards, utility payments, software solutions for lending, wealth management, bus exchanges and insurance in India and other markets. Ebix and its subsidiaries employ thousands of domain-specific technology professionals to provide products, support and consultancy to thousands of customers on six continents. For more information, visit the Company\u2019s website at <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=N533CffjU-kzi_H19l10qYIe54Y7YBpJSmmW3oVQsRb7sld-YkZ0GmmVBBmsUutGEMIZNwFlj1fisXGX2_5jnQ==\" rel=\"nofollow noopener\" target=\"_blank\"><u>www.ebix.com<\/u><\/a><\/p>\n<p align=\"start\">\n        <strong>CONTACT:<\/strong>\n      <\/p>\n<p align=\"start\">Darren Joseph <br \/> 678 -281-2027 or IR@ebix.com<\/p>\n<p align=\"start\">David Collins or Chris Eddy <br \/> Catalyst Global &#8211; 212-924-9800 or ebix@catalyst-ir.com<\/p>\n<\/p>\n<p>      <img loading=\"lazy\" decoding=\"async\" class=\"__GNW8366DE3E__IMG\" src=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODI3Mzk0NiM0Mjc4OTkzIzIwMTc0MzQ=\" width=\"1\" height=\"1\" \/><br \/>\n      <br \/>\n      <img loading=\"lazy\" decoding=\"async\" class=\"__GNW8366DE3E__IMG\" src=\"https:\/\/ml.globenewswire.com\/release\/track\/4136d547-cfb6-4048-aad9-529367a38a53\" width=\"1\" height=\"1\" \/>\n    <\/div>\n<div class=\"mw_contactinfo\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>NOIDA, India and JOHNS CREEK, Ga., July 01, 2021 (GLOBE NEWSWIRE) &#8212; EbixCash Private Limited, a subsidiary of Ebix, Inc. (NASDAQ: EBIX), a leading international supplier of On-Demand software and E-commerce services to the insurance, financial, healthcare and e-learning industries today announced that India\u2019s leading tele-shopping and one stop online shop for all lifestyle &#8211; Naaptol, has selected EbixCash\u2019s BPO Division \u2013 EbixCash Global Services as its Customer Care Operations partner for the East Region. Naaptol is a free to air television and online network that has emerged as the the No.1 home shopping company of India, while specializing in televised home shopping. The deal involves EbixCash deploying a number of centers across multiple cities to optimize and manage Naaptol\u2019s &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/indias-leading-teleshopping-network-naaptol-selects-ebixcash-for-managing-its-customer-care-operations\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;India\u2019s Leading Teleshopping Network &#8211; Naaptol Selects EbixCash for Managing Its Customer Care Operations&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-508724","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>India\u2019s Leading Teleshopping Network - Naaptol Selects EbixCash for Managing Its Customer Care Operations - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/indias-leading-teleshopping-network-naaptol-selects-ebixcash-for-managing-its-customer-care-operations\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"India\u2019s Leading Teleshopping Network - Naaptol Selects EbixCash for Managing Its Customer Care Operations - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"NOIDA, India and JOHNS CREEK, Ga., July 01, 2021 (GLOBE NEWSWIRE) &#8212; EbixCash Private Limited, a subsidiary of Ebix, Inc. (NASDAQ: EBIX), a leading international supplier of On-Demand software and E-commerce services to the insurance, financial, healthcare and e-learning industries today announced that India\u2019s leading tele-shopping and one stop online shop for all lifestyle &#8211; Naaptol, has selected EbixCash\u2019s BPO Division \u2013 EbixCash Global Services as its Customer Care Operations partner for the East Region. Naaptol is a free to air television and online network that has emerged as the the No.1 home shopping company of India, while specializing in televised home shopping. The deal involves EbixCash deploying a number of centers across multiple cities to optimize and manage Naaptol\u2019s &hellip; Continue reading &quot;India\u2019s Leading Teleshopping Network &#8211; Naaptol Selects EbixCash for Managing Its Customer Care Operations&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/indias-leading-teleshopping-network-naaptol-selects-ebixcash-for-managing-its-customer-care-operations\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2021-07-01T12:00:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODI3Mzk0NiM0Mjc4OTkzIzIwMTc0MzQ=\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/indias-leading-teleshopping-network-naaptol-selects-ebixcash-for-managing-its-customer-care-operations\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/indias-leading-teleshopping-network-naaptol-selects-ebixcash-for-managing-its-customer-care-operations\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"India\u2019s Leading Teleshopping Network &#8211; 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