{"id":507468,"date":"2021-06-29T07:03:06","date_gmt":"2021-06-29T11:03:06","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-attacks-robocalls-with-ai-powered-solution-and-stir-shaken-implementation\/"},"modified":"2021-06-29T07:03:06","modified_gmt":"2021-06-29T11:03:06","slug":"ringcentral-attacks-robocalls-with-ai-powered-solution-and-stir-shaken-implementation","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-attacks-robocalls-with-ai-powered-solution-and-stir-shaken-implementation\/","title":{"rendered":"RingCentral Attacks Robocalls with AI-Powered Solution and STIR\/SHAKEN Implementation"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>RingCentral Attacks Robocalls with AI-Powered Solution and STIR\/SHAKEN Implementation<\/b><\/p>\n<p class=\"bwalignc\"><i>RingCentral joins industry and the Federal Communications Commission (FCC) efforts to eliminate up to 4.9 billion unwanted calls<\/i><\/p>\n<p>BELMONT, Calif.&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<br \/>\nRingCentral (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that the company is taking steps to protect customers from the increasing problem of robocalls and spam calls. RingCentral leverages the company\u2019s own Artificial Intelligence (AI) trained data and participates in industry tracebacks, enabling the company to root out bad actors. RingCentral also contributes to industry groups active in the development and deployment of the STIR\/SHAKEN framework to stop unwanted robocalls and SPAM. The company has successfully implemented the STIR\/SHAKEN call authentication framework to more accurately authenticate and verify traffic routed through its platform to stop these unwanted calls and build trust and security for end-consumers.\n<\/p>\n<p>\nAccording to a recent survey* Americans received an estimated <b>4.9 billion robocalls in March 2021<\/b>, a <b>6.8% increase in volume from the previous month<\/b>. These unwanted robocalls are undermining consumer confidence in voice communications services. As a result, the FCC has mandated that STIR\/SHAKEN &#8212; an industry standard that stands for Secure Telephony Identity Revisited (STIR) and Signature-based Handling of Asserted information using toKENs (SHAKEN) &#8212; be implemented by all communications providers in the United States. This framework enables the authentication, signing, and verification of caller identities to prevent call spoofing.\n<\/p>\n<p>\n\u201cWe\u2019re all too familiar with receiving robocalls and SPAM calls every single day and we know how disruptive these calls can be, as well as the business risks associated with them,\u201d said Praveen Mamnani, vice president, Product, Enterprise and SMB, RingCentral. \u201cWith our trained datasets and AI-powered solution, we\u2019re continuously striving to protect customers from these unwanted calls. Also, not only have we completed the implementation of the FCC mandate requirements, but we have been active in industry and FCC efforts to effectively deploy STIR\/SHAKEN to ensure our customers\u2019 security is not compromised.\u201d\n<\/p>\n<p>\nRingCentral has been an early adopter of the STIR\/SHAKEN framework and has been attesting millions of calls for months ahead of the coming implementation deadline to ensure these calls are properly tagged as legitimate. In addition, RingCentral has advocated that all providers should be part of this effort because the more calls that are signed, the more accurate the framework will be.\n<\/p>\n<p>\nRingCentral\u2019s own proprietary system uses AI-trained algorithms and in combination with STIR\/SHAKEN, makes the RingCentral platform unique and trustworthy, compared to other Unified Communications as a Service (UCaaS) platforms in the market today.\n<\/p>\n<p>\n\u201cAs organizations continue to invest to improve customer-facing and internal communications, robocalls and spam calls waste time, productivity, and money,\u201d says Irwin Lazar, President and Principal Analyst, Metrigy. \u201cRingCentral\u2019s early participation in the STIR\/SHAKEN effort, and its AI-based capabilities that minimize unwanted calls via identifying illegal caller ID spoofing, offers its customers the potential to reduce costs associated with spam calling, and to reduce burden on contact center agents and back-office personnel.\u201d\n<\/p>\n<p>\nRingCentral strongly supports the FCC\u2019s goal of stopping illegal robocalls as noted in its advocacy with the FCC.\n<\/p>\n<p>\n*Source: <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.prnewswire.com%2Fnews-releases%2F4-9-billion-robocalls-in-march-mark-6-8-monthly-increase-says-youmail-robocall-index-301263906.html&amp;esheet=52452569&amp;newsitemid=20210629005374&amp;lan=en-US&amp;anchor=YouMail+Robocall+Index&amp;index=1&amp;md5=d7674f39a8c970279af5d2ad49176f05\">YouMail Robocall Index<\/a><\/p>\n<p><b>About RingCentral<\/b><\/p>\n<p>\nRingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone\u2122\u200a\u200a(MVP\u2122) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral\u00ae empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral offers three key products in its portfolio including RingCentral MVP\u2122, a Unified Communications as a Service (UCaaS) platform including team messaging, video meetings, and cloud phone system; RingCentral Video\u00ae, \u200athe company&#8217;s video meetings solution with team messaging that enables Smart Video Meetings\u2122; and RingCentral cloud Contact Center solutions. RingCentral\u2019s open platform integrates with leading third-party business applications and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.\n<\/p>\n<p>\n\u00a9 2021 RingCentral, Inc. All rights reserved. RingCentral, Message Video Phone, MVP, RingCentral MVP, RingCentral Video, RingCentral Contact Center, Smart Video Meetings, and the RingCentral logo are trademarks of RingCentral, Inc.\n<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20210629005374r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20210629005374\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20210629005374\/en\/<\/a><\/span><\/p>\n<p>\nJyotsna Grover<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:jyotsna.grover@ringcentral.com\">jyotsna.grover@ringcentral.com<br \/>\n<\/a><br \/>650-513-8712\n<\/p>\n<p><b>KEYWORDS:<\/b> United States North America California<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Telecommunications Software Internet Technology VoIP Mobile\/Wireless Other Technology Security<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20210629005374\/en\/888387\/3\/ringcentral_2.0_logo_POS.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>RingCentral Attacks Robocalls with AI-Powered Solution and STIR\/SHAKEN Implementation RingCentral joins industry and the Federal Communications Commission (FCC) efforts to eliminate up to 4.9 billion unwanted calls BELMONT, Calif.&#8211;(BUSINESS WIRE)&#8211; RingCentral (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that the company is taking steps to protect customers from the increasing problem of robocalls and spam calls. RingCentral leverages the company\u2019s own Artificial Intelligence (AI) trained data and participates in industry tracebacks, enabling the company to root out bad actors. RingCentral also contributes to industry groups active in the development and deployment of the STIR\/SHAKEN framework to stop unwanted robocalls and SPAM. The company has successfully implemented the STIR\/SHAKEN &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-attacks-robocalls-with-ai-powered-solution-and-stir-shaken-implementation\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;RingCentral Attacks Robocalls with AI-Powered Solution and STIR\/SHAKEN Implementation&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-507468","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>RingCentral Attacks Robocalls with AI-Powered Solution and STIR\/SHAKEN Implementation - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-attacks-robocalls-with-ai-powered-solution-and-stir-shaken-implementation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RingCentral Attacks Robocalls with AI-Powered Solution and STIR\/SHAKEN Implementation - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"RingCentral Attacks Robocalls with AI-Powered Solution and STIR\/SHAKEN Implementation RingCentral joins industry and the Federal Communications Commission (FCC) efforts to eliminate up to 4.9 billion unwanted calls BELMONT, Calif.&#8211;(BUSINESS WIRE)&#8211; RingCentral (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that the company is taking steps to protect customers from the increasing problem of robocalls and spam calls. RingCentral leverages the company\u2019s own Artificial Intelligence (AI) trained data and participates in industry tracebacks, enabling the company to root out bad actors. RingCentral also contributes to industry groups active in the development and deployment of the STIR\/SHAKEN framework to stop unwanted robocalls and SPAM. 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RingCentral leverages the company\u2019s own Artificial Intelligence (AI) trained data and participates in industry tracebacks, enabling the company to root out bad actors. RingCentral also contributes to industry groups active in the development and deployment of the STIR\/SHAKEN framework to stop unwanted robocalls and SPAM. 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