{"id":479557,"date":"2021-04-21T08:27:08","date_gmt":"2021-04-21T12:27:08","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/hubspot-expands-its-crm-platform-with-the-launch-of-operations-hub\/"},"modified":"2021-04-21T08:27:08","modified_gmt":"2021-04-21T12:27:08","slug":"hubspot-expands-its-crm-platform-with-the-launch-of-operations-hub","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/hubspot-expands-its-crm-platform-with-the-launch-of-operations-hub\/","title":{"rendered":"HubSpot Expands Its CRM Platform With the Launch of Operations Hub"},"content":{"rendered":"
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With Operations Hub, scaling companies can unify data, automate time-consuming processes, and align their teams around a shared purpose: delivering delightful experiences to customers<\/h2>\n

PR Newswire<\/p>\n<\/p><\/div>\n

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\n CAMBRIDGE, Mass.<\/span>, April 21, 2021<\/span> \/PRNewswire\/ — HubSpot<\/a><\/u>, the customer relationship management (CRM) platform for scaling companies, is expanding its suite of tools with the launch of Operations Hub. The new product is designed to transform the role of operations professionals across the business world and empower them to take center stage in helping their companies scale.<\/p>\n

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With Operations Hub, users can unify customer data in a connected CRM platform, automate a host of time-consuming tasks, maintain a clean database with ease, and ultimately, play an active role in shaping their company’s strategy. By working together out of a shared system, operations teams also gain the ability to join forces under a unified revenue operations strategy. This in turn allows them to work together to proactively remove friction for internal teams and customers alike.<\/p>\n

“Operations teams are the unsung heroes of our industry,” said HubSpot’s EVP of Revenue Operations Alison Elworthy<\/span>. “They carry the responsibility for managing the systems, processes, and data that keep a scaling company running every day. As such, they are the orchestrators of the customer experience. Yet, most companies still treat operations as a reactive function whose sole purpose is to fight fires. With the launch of Operations Hub, we are not only bringing operations tools to the heart of our CRM platform, we are bringing operations teams to the forefront of the customer experience \u2013 where they belong. After all, to deliver a unified customer experience at scale, companies need to run better. And to run better, they need a unified revenue operations team working together in a connected CRM platform.”<\/p>\n

\n Aligning Teams, Accelerating Scale<\/b>\n <\/p>\n

Operations Hub joins CMS Hub<\/a><\/u>, Marketing Hub<\/a><\/u>, Sales Hub<\/a><\/u>, and Service Hub<\/a><\/u> as part of the HubSpot CRM platform. With it, scaling companies can:<\/p>\n