{"id":478019,"date":"2021-04-19T08:33:52","date_gmt":"2021-04-19T12:33:52","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/tattle-blazes-into-the-cannabis-space-with-alpine-iq-integration\/"},"modified":"2021-04-19T08:33:52","modified_gmt":"2021-04-19T12:33:52","slug":"tattle-blazes-into-the-cannabis-space-with-alpine-iq-integration","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/tattle-blazes-into-the-cannabis-space-with-alpine-iq-integration\/","title":{"rendered":"Tattle Blazes into the Cannabis Space with Alpine IQ Integration"},"content":{"rendered":"

\nDenver-Based Native Roots is the First Cannabis Dispensary to Take Advantage of the Integration Across its 20 Locations
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NEW YORK, April 19, 2021 (GLOBE NEWSWIRE) — Tattle, the innovator in the customer experience improvement (CXI) category, and Alpine IQ, a leader in digital transformation for cannabis retailers, today announced an integration that enables mutually partnered cannabis dispensaries to elevate the on- and off-premises guest experience. Native Roots, with 20 cannabis dispensaries, is the first to take advantage of the partnership.<\/p>\n

The integration combines Tattle\u2019s ability to track customer feedback across all ordering channels, with Alpine IQ\u2019s robust suite of tools to protect, segment, promote and sync the consumer experience in-store and online. The result is an unmatched guest experience, with actionable insights provided to a cannabis dispensaries\u2019 leadership team, driving guest satisfaction and in turn, sales.<\/p>\n

“Partnering with Tattle and Alpine IQ has been tremendous. For\u00a0Native Roots, we have been able to streamline the guest experience, and gather significant feedback that has allowed us to be actionable towards not only our in-store service but also understand our guest’s expectations and requests for our stores off-premise, as well,\u201d said Alex Bitz, Native Root\u2019s Senior Director of IT. \u201cCombined, Tattle’s dashboard and Alpine IQ\u2019s suite of technology make it incredibly easy to obtain and capture the information we need, understand the metrics we are tracking, and interact with our guests.”<\/p>\n

\u201cThe cannabis dispensary industry is extremely unique in its ability to generate high customer check averages in ways that other retail verticals envy. Oftentimes, customers spend roughly $100 per dispensary visit,\u201d said Alex Beltrani, Tattle Founder and CEO. \u201cUnlike traditional surveys, Tattle provides actionable data at the location-level to drive high-impact improvement in operational areas where guests crave overperformance. For dispensary businesses, elevating the guest experience to avoid customer incidents, or recovering dissatisfied customers through our incident management system, can result in much more meaningful revenue recovery in the hundreds of thousands relative to other retail businesses.\u201d<\/p>\n

Tattle is a customer feedback technology platform built with an open-API in order to collect guest feedback and measure satisfaction across all-digital ordering channels, such as dine-in, take-out, delivery, and drive-thru for omni-channel visibility. Using AI, Tattle recommends the most high-impact operational area for improvement across restaurant locations to drive the greatest increase in guest satisfaction.<\/p>\n

The core benefits of the integration include:<\/p>\n