{"id":476090,"date":"2021-04-14T08:03:58","date_gmt":"2021-04-14T12:03:58","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/carousel-industries-names-lee-kayne-as-vice-president-of-contact-center-solutions\/"},"modified":"2021-04-14T08:03:58","modified_gmt":"2021-04-14T12:03:58","slug":"carousel-industries-names-lee-kayne-as-vice-president-of-contact-center-solutions","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/carousel-industries-names-lee-kayne-as-vice-president-of-contact-center-solutions\/","title":{"rendered":"Carousel Industries Names Lee Kayne as Vice President\u00a0of Contact Center Solutions"},"content":{"rendered":"

\nFormer Genesys, Aspect Software Senior Executive Brings Extensive Cloud,\u00a0Go-to-Market, Sales Leadership and Operations Experience
\n<\/h2>\n
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EXETER, R.I., April 14, 2021 (GLOBE NEWSWIRE) — Carousel Industries<\/a>, a leader in communication and network technologies, professional and managed services, security and cloud solutions, today announced that Lee Kayne has been named Vice President of Contact Center Solutions.<\/p>\n

Reporting to Carousel\u2019s Chief Revenue Officer Jim Marsh, Kayne is responsible for defining the strategic direction of Carousel\u2019s Contact Center practice and will help define the company\u2019s go-to-market strategy for collaboration and communications solutions. He will lead the company\u2019s Contact Center technology and Engineering teams, supporting a growing base of more than 6,000 customers. He also will lead Carousel\u2019s vital technology vendor business partnerships and is chartered with expanding Carousel\u2019s Contact Center Cloud and Managed Services portfolio and business.<\/p>\n

Kayne brings to Carousel more than 30 years\u2019 experience at leading cloud and SaaS software firms and had deep expertise in guiding large enterprises globally in their quest to solve their call center and telecommunications challenges.<\/p>\n

\u201cLee Kayne has a strong track record as an executive and leader, who has built and managed top-caliber sales teams and consistently helped his organizations deliver measurable customer value and exceed their revenue goals,\u201d said Marsh. \u201cGiven his proven success in cloud sales and his deep expertise in product development, he\u2019s a terrific choice to lead Carousel\u2019s Call Center Practice and drive this growth pillar for the company.\u201d<\/p>\n

Kayne joins Carousel from Aspect Software, where he served as Senior Vice President of Sales for North America and led Aspect\u2019s Sales effort to retain and grow its contact center market leadership position. Previously, Kayne spent several years at Genesys in a series of senior sales and operational roles including Senior Vice President of Sales for Genesys Cloud.<\/p>\n

\u201cI am thrilled to join the passionate and talented team at Carousel and am motivated by this opportunity to help them expand on their history of excellence in the contact center,\u201d said Kayne. \u201cThe market for cloud-based contact center solutions is white hot and Carousel\u2019s key differentiators of being customer success obsessed and offering a multitude of technology solutions are dynamically aligned. We bring the optimal solution based on each customers\u2019 unique environment and needs, coupled with a strong managed services capability.\u201d<\/p>\n

Earlier in his career, Kayne held a variety of sales roles at IBM and Infor. He is based in the Atlanta area and will manage a growing national team.<\/p>\n

\n About Carousel Industries<\/strong>
\n
Blending customer advisory, customer support, and customer experience, Carousel\u2019s supercharged Customer Success Obsessed<\/u><\/a> mission goes beyond any one IT function. Rather, it\u2019s a mindset, a mantra, and a company-wide drive to bring extreme technology value to Carousel customers\u2014so they can bring value to theirs.<\/p>\n

With deep expertise across a vast portfolio of technologies, including security, unified communications and collaboration, data center, networking, managed services, and cloud solutions, Carousel can design, implement, and support solutions tailored to meet the unique needs of each customer. By offering professional and managed services with flexible deployments in the cloud, Carousel ensures customers achieve agility and use technologies in the way most effective for their business.<\/p>\n

A legion of 1,300, the Carousel team has been committed to the art of customer success for its more than 6,000 highly satisfied customers since 1992. The company has been recognized by multiple publications and industry consortiums as a top technology integrator and managed services and cloud solution provider\u2014including the Inc. 500\/5000, Healthcare Informatics 100, and CRN MSP Elite 150. Headquartered in Exeter, RI, the company has offices across the United States and internationally\u2014with three Network Operations Centers.<\/p>\n

Contact:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0
Sarah Foote
Carousel Industries
sfoote@carouselindustries.com<\/a><\/p>\n

\n
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<\/div>\n","protected":false},"excerpt":{"rendered":"

Former Genesys, Aspect Software Senior Executive Brings Extensive Cloud,\u00a0Go-to-Market, Sales Leadership and Operations Experience EXETER, R.I., April 14, 2021 (GLOBE NEWSWIRE) — Carousel Industries, a leader in communication and network technologies, professional and managed services, security and cloud solutions, today announced that Lee Kayne has been named Vice President of Contact Center Solutions. Reporting to Carousel\u2019s Chief Revenue Officer Jim Marsh, Kayne is responsible for defining the strategic direction of Carousel\u2019s Contact Center practice and will help define the company\u2019s go-to-market strategy for collaboration and communications solutions. He will lead the company\u2019s Contact Center technology and Engineering teams, supporting a growing base of more than 6,000 customers. He also will lead Carousel\u2019s vital technology vendor business partnerships and is chartered … <\/p>\n

Continue reading “Carousel Industries Names Lee Kayne as Vice President\u00a0of Contact Center Solutions”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-476090","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nCarousel Industries Names Lee Kayne as Vice President\u00a0of Contact Center Solutions - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/carousel-industries-names-lee-kayne-as-vice-president-of-contact-center-solutions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Carousel Industries Names Lee Kayne as Vice President\u00a0of Contact Center Solutions - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Former Genesys, Aspect Software Senior Executive Brings Extensive Cloud,\u00a0Go-to-Market, Sales Leadership and Operations Experience EXETER, R.I., April 14, 2021 (GLOBE NEWSWIRE) — Carousel Industries, a leader in communication and network technologies, professional and managed services, security and cloud solutions, today announced that Lee Kayne has been named Vice President of Contact Center Solutions. Reporting to Carousel\u2019s Chief Revenue Officer Jim Marsh, Kayne is responsible for defining the strategic direction of Carousel\u2019s Contact Center practice and will help define the company\u2019s go-to-market strategy for collaboration and communications solutions. He will lead the company\u2019s Contact Center technology and Engineering teams, supporting a growing base of more than 6,000 customers. 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