{"id":472449,"date":"2021-04-07T07:03:19","date_gmt":"2021-04-07T11:03:19","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=472449"},"modified":"2021-04-07T07:03:19","modified_gmt":"2021-04-07T11:03:19","slug":"houston-county-board-of-education-supports-teachers-and-distance-learners-with-ringcentral","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/houston-county-board-of-education-supports-teachers-and-distance-learners-with-ringcentral\/","title":{"rendered":"Houston County Board of Education Supports Teachers and Distance Learners with RingCentral"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>Houston County Board of Education Supports Teachers and Distance Learners with RingCentral<\/b><\/p>\n<p>BELMONT, Calif.&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.ringcentral.com&amp;esheet=52406084&amp;newsitemid=20210407005039&amp;lan=en-US&amp;anchor=RingCentral%2C+Inc.&amp;index=1&amp;md5=f93df309cdb5bd8a023c5d3ed9c514af\">RingCentral, Inc.<\/a> (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that Houston County Board of Education is utilizing RingCentral to create a district-wide support center for its teachers and distance learners. The Houston County School District, which educates 30,000 K-12 students across 37 campuses, uses RingCentral\u2019s cloud-based communications solution to enable the district\u2019s small but nimble team to categorize, manage and field enquiries from staff and students who were experiencing difficulty with their digital homeschooling set-up.\n<\/p>\n<p>\nHouston County Board had to solve the same unique challenge that faced schools all over the world: how to address growing concerns from parents and students about how to deal with technical issues on top of moving to education from home. The district began receiving large volumes of technical support calls from families and teachers and realized that most calls fell into a few standard categories. These included questions about online learning platforms, challenges students were experiencing with their laptops, and login or account problems.\n<\/p>\n<p>\nFortunately, Houston County Board, who had already deployed RingCentral\u2019s cloud-based communications solution, were able to rapidly set up a technical support center to manage incoming inquiries in under an hour.\n<\/p>\n<p>\n\u201cDuring the pandemic, when the county went into lockdown and we were all working remotely, it was tremendously beneficial to be able to quickly create call groups to manage common issues and get them fixed,\u201d said Brian Trent, director of Technology for the Houston County Board of Education. \u201cThe benefits of having RingCentral went beyond our makeshift support center. The SMS text feature using the school\u2019s numbers, meant a teacher or administrator who couldn\u2019t take a parent\u2019s call could still respond via SMS text.\u201d\n<\/p>\n<p>\n\u201cWe all know that 2020 was a tough year for teachers, students and parents transitioning to remote learning,\u201d said Nat Natarajan, executive vice president of Products and Engineering at RingCentral. \u201cIt\u2019s great to see a customer use RingCentral in an innovative way like Houston County Board has to help ease through a difficult transition.\u201d\n<\/p>\n<p>\nFor more information on how Houston County Board implemented RingCentral\u2019s solution, view the <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.ringcentral.com%2Fwhyringcentral%2Fcasestudies%2Fhouston-county-board.html&amp;esheet=52406084&amp;newsitemid=20210407005039&amp;lan=en-US&amp;anchor=case+study&amp;index=2&amp;md5=faf3726d2340890511bdaa16c17328df\">case study<\/a>.\n<\/p>\n<p><b>About RingCentral<\/b><\/p>\n<p>\nRingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone\u2122\u200a\u200a\u200a(MVP\u2122) platform. More flexible and cost effective than legacy on-premise PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral offers three key products in its portfolio including RingCentral Office\u00ae\u200a, a Unified Communications as a Service (UCaaS) platform including team messaging, video meetings, and a cloud phone system, Glip\u200a\u00ae\u200a\u200athe company&#8217;s free video meetings solution with team messaging that enables Smart Video Meetings\u2122, and RingCentral cloud Contact Center \u200asolutions. RingCentral\u2019s open platform integrates with leading third party business applications and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.\n<\/p>\n<p>\n\u00a9 2021 RingCentral, Inc. All rights reserved. RingCentral, Message Video Phone, \u200aMVP, RingCentral Office, Glip, Smart Video Meetings, and the RingCentral logo are trademarks of RingCentral, Inc.\n<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20210407005039r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20210407005039\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20210407005039\/en\/<\/a><\/span><\/p>\n<p>\nMariel Santos<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:mariel.santos@ringcentral.com\">mariel.santos@ringcentral.com<br \/>\n<\/a><br \/>650-830-4493\n<\/p>\n<p><b>KEYWORDS:<\/b> California Texas United States North America<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Technology Mobile\/Wireless Audio\/Video Training Preschool Other Education Continuing University Other Technology Primary\/Secondary Telecommunications Education Networks VoIP<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20210407005039\/en\/675665\/3\/ringcentral_logo.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Houston County Board of Education Supports Teachers and Distance Learners with RingCentral BELMONT, Calif.&#8211;(BUSINESS WIRE)&#8211;RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that Houston County Board of Education is utilizing RingCentral to create a district-wide support center for its teachers and distance learners. The Houston County School District, which educates 30,000 K-12 students across 37 campuses, uses RingCentral\u2019s cloud-based communications solution to enable the district\u2019s small but nimble team to categorize, manage and field enquiries from staff and students who were experiencing difficulty with their digital homeschooling set-up. Houston County Board had to solve the same unique challenge that faced schools all over the world: how to address &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/houston-county-board-of-education-supports-teachers-and-distance-learners-with-ringcentral\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Houston County Board of Education Supports Teachers and Distance Learners with RingCentral&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-472449","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Houston County Board of Education Supports Teachers and Distance Learners with RingCentral - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/houston-county-board-of-education-supports-teachers-and-distance-learners-with-ringcentral\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Houston County Board of Education Supports Teachers and Distance Learners with RingCentral - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Houston County Board of Education Supports Teachers and Distance Learners with RingCentral BELMONT, Calif.&#8211;(BUSINESS WIRE)&#8211;RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that Houston County Board of Education is utilizing RingCentral to create a district-wide support center for its teachers and distance learners. The Houston County School District, which educates 30,000 K-12 students across 37 campuses, uses RingCentral\u2019s cloud-based communications solution to enable the district\u2019s small but nimble team to categorize, manage and field enquiries from staff and students who were experiencing difficulty with their digital homeschooling set-up. Houston County Board had to solve the same unique challenge that faced schools all over the world: how to address &hellip; Continue reading &quot;Houston County Board of Education Supports Teachers and Distance Learners with RingCentral&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/houston-county-board-of-education-supports-teachers-and-distance-learners-with-ringcentral\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2021-04-07T11:03:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20210407005039r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/houston-county-board-of-education-supports-teachers-and-distance-learners-with-ringcentral\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/houston-county-board-of-education-supports-teachers-and-distance-learners-with-ringcentral\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Houston County Board of Education Supports Teachers and Distance Learners with RingCentral\",\"datePublished\":\"2021-04-07T11:03:19+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/houston-county-board-of-education-supports-teachers-and-distance-learners-with-ringcentral\\\/\"},\"wordCount\":609,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/houston-county-board-of-education-supports-teachers-and-distance-learners-with-ringcentral\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&amp;sty=20210407005039r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/houston-county-board-of-education-supports-teachers-and-distance-learners-with-ringcentral\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/houston-county-board-of-education-supports-teachers-and-distance-learners-with-ringcentral\\\/\",\"name\":\"Houston County Board of Education Supports Teachers and Distance Learners with RingCentral - 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