{"id":453983,"date":"2021-03-09T11:20:42","date_gmt":"2021-03-09T16:20:42","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=453983"},"modified":"2021-03-09T11:20:42","modified_gmt":"2021-03-09T16:20:42","slug":"p-f-changs-invests-in-the-digital-guest-experience-with-wisely-partnership","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/p-f-changs-invests-in-the-digital-guest-experience-with-wisely-partnership\/","title":{"rendered":"P.F. Chang\u2019s Invests in the Digital Guest Experience with Wisely Partnership"},"content":{"rendered":"

\nTechnology implemented to meet future business goals and grow topline sales, including Wisely waitlist, reservations, table and order management
\n<\/h2>\n
\n

SCOTTSDALE, Ariz., March 09, 2021 (GLOBE NEWSWIRE) — P.F. Chang\u2019s officially announced today its partnership with Wisely<\/u><\/a>, the guest engagement platform and restaurant CRM company that provides waitlist & reservations, table & order management, marketing automation, and guest sentiment tools for the industry, as the company aims at continuing to evolve the digital guest experience. This newly implemented technology builds upon P.F. Chang\u2019s expanded commitment to convenience and creating a personalized experience for guests.<\/p>\n

While P.F. Chang\u2019s has seen an increased demand for take-out, creating an even more seamless, safe dine-in experience continues to be a top priority for the brand. Through the company\u2019s new partnership, P.F. Chang\u2019s is utilizing Wisely\u2019s waitlist and reservations, which allow guests to book a table for dine-in, or check the wait for a table from wherever they are through Google, the P.F. Chang\u2019s website, and P.F Chang\u2019s mobile app. Upon arrival at the restaurant, Wisely\u2019s Host App automatically flags P.F. Chang\u2019s rewards members within the app, ensuring managers and servers can greet guests accordingly. With Wisely\u2019s table and order management, restaurant team members can manage and communicate with dine-in guests as well as those who\u2019ve placed a pick-up or curbside order.<\/p>\n

\u201cOne of our top priorities is implementing technology that ultimately helps us to connect with our guests, wherever they are and however they want to experience P.F. Chang\u2019s,\u201d said P.F. Chang\u2019s CMO Tana Davila. \u201cWisely is making dining with us more efficient for both guests and our team members.\u201d<\/p>\n

\u201cWisely transforms the way restaurants work\u2014both operationally and digitally,\u201d says Wisely CEO and Cofounder Mike Vichich. \u201cOur goal is to help restaurants put guests first and deliver the best possible personalized experience. We\u2019re proud of how quickly the P.F. Chang\u2019s team has seen success with our newest product enhancements\u2014ultimately reducing friction for both on-premise and off-premise customers.\u201d<\/p>\n

\n About P.F. Chang\u2019s<\/strong>
\n
Founded in 1993 by Philip Chiang and Paul Fleming, P.F. Chang\u2019s is the first internationally recognized multi-unit casual dining restaurant concept to honor and celebrate the 2,000-year-old tradition of wok cooking as the center of the guest experience. Since inception, P.F. Chang\u2019s chefs have been hand-rolling dim sum, hand chopping and slicing all vegetables and meats, scratch cooking sauces and wok-cooking each dish, every day in every restaurant. P.F. Chang\u2019s scratch menu highlights its wholesome, made-to-order-cooking approach and introduces new dishes and drinks for lunch, happy hour and dinner. Today, P.F. Chang\u2019s has more than 300 restaurants around the world including 25 countries and U.S. airport locations. To find the P.F. Chang\u2019s closest to you, click\u00a0here<\/u><\/a> . For more P.F. Chang\u2019s news, visit pfchangs.com<\/u><\/a> and follow us on Facebook<\/u><\/a>, Twitter<\/u><\/a> and\u00a0Instagram<\/a> @pfchangs.<\/p>\n

\n About Wisely<\/strong>
\n
Wisely\u2019s Marketing Automation\/CRM, Waitlist\/Reservations\/Table Management, and Guest Sentiment solutions bridge the gap between customer data and customer experience, giving brands new ways to personalize and drive profits \u2014 at scale. Simply put, Wisely helps restaurants use data to curate a more personal experience for their guests (in-restaurant and online) and, in turn, boost profitability. From the best run operations to the most effective marketing campaigns\u2014a partnership with Wisely is proven to drive results. For more, visit: www.getwisely.com<\/u><\/a>.<\/p>\n

\n Contact:<\/strong>
\n
Madison McGillicuddy, ICR
WiselyPR@icrinc.com<\/p>\n

\u00a0<\/p>\n


\n
\n \n <\/div>\n

<\/div>\n","protected":false},"excerpt":{"rendered":"

Technology implemented to meet future business goals and grow topline sales, including Wisely waitlist, reservations, table and order management SCOTTSDALE, Ariz., March 09, 2021 (GLOBE NEWSWIRE) — P.F. Chang\u2019s officially announced today its partnership with Wisely, the guest engagement platform and restaurant CRM company that provides waitlist & reservations, table & order management, marketing automation, and guest sentiment tools for the industry, as the company aims at continuing to evolve the digital guest experience. This newly implemented technology builds upon P.F. Chang\u2019s expanded commitment to convenience and creating a personalized experience for guests. While P.F. Chang\u2019s has seen an increased demand for take-out, creating an even more seamless, safe dine-in experience continues to be a top priority for the brand. … <\/p>\n

Continue reading “P.F. Chang\u2019s Invests in the Digital Guest Experience with Wisely Partnership”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-453983","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nP.F. Chang\u2019s Invests in the Digital Guest Experience with Wisely Partnership - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/p-f-changs-invests-in-the-digital-guest-experience-with-wisely-partnership\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"P.F. 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