{"id":452570,"date":"2021-03-08T08:33:16","date_gmt":"2021-03-08T13:33:16","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=452570"},"modified":"2021-03-08T08:33:16","modified_gmt":"2021-03-08T13:33:16","slug":"industry-thought-leaders-and-verint-experts-to-spotlight-the-future-of-work-and-experience-management-in-march","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/industry-thought-leaders-and-verint-experts-to-spotlight-the-future-of-work-and-experience-management-in-march\/","title":{"rendered":"Industry Thought Leaders and Verint Experts to Spotlight the Future of Work and Experience Management in March"},"content":{"rendered":"<p>        <!--.bwlistdisc { list-style-type: disc }\n.bwuline { text-decoration: underline }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p><b>Industry Thought Leaders and Verint Experts to Spotlight the Future of Work and Experience Management in March<\/b><\/p>\n<p><b>Opus Research Analysts Share Insights on How to Navigate the Latest Workforce Dynamics<\/b><\/p>\n<p>MELVILLE, N.Y.&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.verint.com%2F&amp;esheet=52391793&amp;newsitemid=20210308005199&amp;lan=en-US&amp;anchor=Verint%26%23174%3B&amp;index=1&amp;md5=3f4b7df4f56caff4c1d0c85915c67e01\">Verint<sup>\u00ae<\/sup><\/a> (NASDAQ: VRNT), the Customer Engagement Company<sup>\u2122<\/sup>, today announced the kickoff of two webinar series that focus on the future of work and the results of the latest Verint Experience Index<sup>\u2122 <\/sup>(VXI) retail report.\n<\/p>\n<p><span class=\"bwuline\"><b><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fcontent.verint.com%2Fopus-webinarseries&amp;esheet=52391793&amp;newsitemid=20210308005199&amp;lan=en-US&amp;anchor=How+to+Harness+Key+Future+of+Work+Trends&amp;index=2&amp;md5=a8a8ac4f6b8879fa69f1e98216b9655b\">How to Harness Key Future of Work Trends<br \/>\n<\/a><br \/><\/b><\/span><b>Verint and Opus Research Webinar Series<\/b><\/p>\n<p>\nJoin this 3-part series of virtual panel discussions in March and April where Opus analysts and Verint experts share how organizations can build enduring customer relationships in light of ever-increasing, ever-shifting consumer demands.\n<\/p>\n<p><b>March 11, 1 p.m.<\/b><\/p>\n<p>\nIn the first webinar, the panel will discuss the top workforce trends including: the growth of bots in the workplace; the increase in modalities that is causing data, functional and channel silos; and demand for real-time answers. Attendees can learn how to respond to these trends and prepare for the challenges they present.\n<\/p>\n<p>\nOpus Research Moderators:\n<\/p>\n<ul class=\"bwlistdisc\">\n<li>\nDan Miller, lead analyst and founder\n<\/li>\n<li>\nDerek Top, senior analyst and research director\n<\/li>\n<\/ul>\n<p>\nVerint Panelists:\n<\/p>\n<ul class=\"bwlistdisc\">\n<li>\nTracy Malingo, global vice president and general manager, intelligent self-service\n<\/li>\n<li>\nHeather Richards, vice president, product strategy, knowledge management\n<\/li>\n<li>\nDave Singer, vice president, GTM strategy, workforce engagement\n<\/li>\n<li>\nJen Snell, vice president, product strategy and marketing, intelligent self-service\n<\/li>\n<\/ul>\n<p><span class=\"bwuline\"><b><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fcontent.verint.com%2Fvxi-retail-2020-webinars&amp;esheet=52391793&amp;newsitemid=20210308005199&amp;lan=en-US&amp;anchor=VXI+Retail+2020+Webinar+Series&amp;index=3&amp;md5=92f058eaaf8374388b0b4c3df30d8f2f\">VXI Retail 2020 Webinar Series<br \/>\n<\/a><br \/><\/b><\/span>Join Verint experts as they break down the results of the latest Verint Experience Index<sup>\u2122 <\/sup>(VXI) Retail report, based on a benchmark survey of consumer satisfaction with leading retailers and includes CSAT and NPS rankings. Consumers were surveyed in late November and early December 2020, with COVID-19 social-distancing guidelines in place and in the thick of the holiday shopping season. Verint\u2019s Eric Head, vice president, experience leadership, Karly Szczepkowski, research analyst, and Ellen Schwartze, XM marketing programs manager will lead the discussions.\n<\/p>\n<p><b>March 11, 1 p.m. ET<br \/>\n<br \/>The 2020 Retail Customer Purchase Journey<\/b><\/p>\n<p>\nEven in a pandemic, 46% of customers who made a purchase started in a store. And curbside pickup\u2014which didn\u2019t exist in 2019\u2014beat out Buy Online, Pick Up In-Store (BOPIS) in fulfillment popularity. Learn how consumer behaviors have changed due to the pandemic including the growth of digital and its implications.\n<\/p>\n<p><b>March 18, 1 p.m. ET<br \/>\n<br \/>How Communication and Support Saved Retailers in 2020<\/b><\/p>\n<p>\nIn times of near-constant change, clear communication and competent support are still the foundation to instill trust in brands. While digital self-service can save millions of dollars, the human element in the contact center can\u2019t be automated. Join the Verint panel of experts as they explore the differences in what customers want in digital versus support channels\u2014and how businesses can benefit by understanding the nuance.\n<\/p>\n<p><b>March 25, 1 p.m. ET<br \/>\n<br \/>What\u2019s Next? Retail CX Recommendations for 2021<\/b><\/p>\n<p>\nNew fulfillment methods such as curbside pickup, and a new wave of young, Gen-Z shoppers are changing the retail roadmap. Learn how Verint\u2019s latest data can guide 2021 CX priorities\u2014from quick website fixes to long-term vision for brands.\n<\/p>\n<p><b>About Verint<br \/>\n<br \/><\/b>Verint<sup>\u00ae<\/sup> (Nasdaq: VRNT) helps the world\u2019s most iconic brands \u2013 including over 85 of the Fortune 100 companies \u2013 build enduring customer relationships by connecting work, data and experiences across the enterprise. The Verint Customer Engagement portfolio draws on the latest advancements in AI and analytics, an open cloud architecture, and The Science of Customer Engagement<sup>\u2122<\/sup> to help customers close the engagement capacity gap.\n<\/p>\n<p>\nVerint. The Customer Engagement Company<sup>\u2122<\/sup>. Learn more at <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.verint.com&amp;esheet=52391793&amp;newsitemid=20210308005199&amp;lan=en-US&amp;anchor=Verint.com&amp;index=4&amp;md5=fe705c0a56c702f4f39996491b32375a\">Verint.com<\/a>.\n<\/p>\n<p>\nThis press release contains \u201cforward-looking statements,\u201d including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management&#8217;s expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2020, our Quarterly Report on Form 10Q for the quarter ended October 31, 2020, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.\n<\/p>\n<p>\nVERINT, THE CUSTOMER ENGAGEMENT COMPANY, BOUNDLESS CUSTOMER ENGAGEMENT, THE ENGAGEMENT CAPACITY GAP and THE SCIENCE OF CUSTOMER ENGAGEMENT are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.\n<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20210308005199r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20210308005199\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20210308005199\/en\/<\/a><\/span><\/p>\n<p><b>Media Relations<br \/>\n<\/b><br \/>Amy Curry<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:amy.curry@verint.com\">amy.curry@verint.com<\/a><\/p>\n<p><b>Investor Relations<br \/>\n<\/b><br \/>Matthew Frankel<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:matthew.frankel@verint.com\">matthew.frankel@verint.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> United States North America New York<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Online Retail Data Management Retail Technology Other Retail Software<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20210308005199\/en\/638510\/3\/Verint_Logo_Blue_RGB_High-Res.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Industry Thought Leaders and Verint Experts to Spotlight the Future of Work and Experience Management in March Opus Research Analysts Share Insights on How to Navigate the Latest Workforce Dynamics MELVILLE, N.Y.&#8211;(BUSINESS WIRE)&#8211;Verint\u00ae (NASDAQ: VRNT), the Customer Engagement Company\u2122, today announced the kickoff of two webinar series that focus on the future of work and the results of the latest Verint Experience Index\u2122 (VXI) retail report. How to Harness Key Future of Work Trends Verint and Opus Research Webinar Series Join this 3-part series of virtual panel discussions in March and April where Opus analysts and Verint experts share how organizations can build enduring customer relationships in light of ever-increasing, ever-shifting consumer demands. March 11, 1 p.m. In the first &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/industry-thought-leaders-and-verint-experts-to-spotlight-the-future-of-work-and-experience-management-in-march\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Industry Thought Leaders and Verint Experts to Spotlight the Future of Work and Experience Management in March&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-452570","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Industry Thought Leaders and Verint Experts to Spotlight the Future of Work and Experience Management in March - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/industry-thought-leaders-and-verint-experts-to-spotlight-the-future-of-work-and-experience-management-in-march\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Industry Thought Leaders and Verint Experts to Spotlight the Future of Work and Experience Management in March - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Industry Thought Leaders and Verint Experts to Spotlight the Future of Work and Experience Management in March Opus Research Analysts Share Insights on How to Navigate the Latest Workforce Dynamics MELVILLE, N.Y.&#8211;(BUSINESS WIRE)&#8211;Verint\u00ae (NASDAQ: VRNT), the Customer Engagement Company\u2122, today announced the kickoff of two webinar series that focus on the future of work and the results of the latest Verint Experience Index\u2122 (VXI) retail report. How to Harness Key Future of Work Trends Verint and Opus Research Webinar Series Join this 3-part series of virtual panel discussions in March and April where Opus analysts and Verint experts share how organizations can build enduring customer relationships in light of ever-increasing, ever-shifting consumer demands. 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How to Harness Key Future of Work Trends Verint and Opus Research Webinar Series Join this 3-part series of virtual panel discussions in March and April where Opus analysts and Verint experts share how organizations can build enduring customer relationships in light of ever-increasing, ever-shifting consumer demands. 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